Reviews of trips to Windhoek

"We have recommended you to all our friends and look forward ourselves to travelling to Africa again with Expert Africa.

Suggestions to help us improve our trips or our service

Your literature advised us to be very careful with certain issues and in particular with the car hire. Contiue to be open and honest and you will comtinue to thrive." Read full review: 18 nights in Africa; 18 on a Namibia trip

"Our self-drive loop tour thru Namibia was excellent, and it was extremely helpful to have the help of someone as knowledgeable as Tracy in planning it.

That said, in retrospect I would tweak the itinerary just a bit.

Our stays (after Windhoek) were as follows:

1. Bagatelle Game Ranch, 2 nights. Two nights is too many here, even if the Dune Chalets had been available (and they were not). I think we should have gone straight from Windhoek to #2.

2. Bullsport Guest Farm, 2 nights. I believe this would have been a longer drive from Windhoek (I don't know the road condidtions, of course), but it would have been a nice place to spend three nights.

3. Kulala Desert Lodge, 2 nights. Perfect length of stay, and a visit to the dunes is a must in a Namibia trip, IMO.

4. Swakopmund; Villa Margherita, 2 nights. Nice hotel, but one night would have sufficed.

5. Doro Nawas, 2 nights. Driving to see desert-adapted elephants was excellent. 2 nights is perfect.

6. Ongava Lodge, 1 night. Two nights would have been better, with the full day spent exploring the west/central portion of Etosha.

7. Etosha Aoba Lodge, 1 night. We arrived here rather late, after a full day driving thru Etosha. Nice, basic accomodation with good food. From here we went early in the morning to explore the eastern part of Etosha, and early afternoon arrived at:

8. The Fort at Fisher's Pan. We had been waitlisted for a second night at Etosha Aoba, but after seeing The Fort's brochure, we decided to stay here instead. Over the top, ridiculous, NOT environmentally friendly. But a lovely view. I would not have enjoyed an extended stay here.
(If we had stayed two nights at Ongava, we might have been able to spend just one night on the eastern side of the park, with the exploration of the eastern side of Etosha being done the day we left Ongava.)

9. Okonjima Main Camp, 1 night. This was such a lovely spot to relax, birdwatch, walk (and view cats!), 2 nights would have been nice.

10. Erongo Wilderness Lodge. This is a great place for walkers, a two night stay is a minimum. But if you're not a walker, there is probably little here for you (except for excellent food!).

Suggestions to help us improve our trips or our service:

I would recommend Expert Africa to anyone planning a trip to Africa!

Despite my comments on how I might have changed the itinerary, this trip was nigh unto perfect. Omitting Bagatelle and the second night in Swakop are the only major things I would have done differently (with benefit of hindsight), and I suspect that Tracy knew what she was doing when she planned it the way she did.

My detailed comments above are more for Tracy than the general public, though you are free to share them if you feel it would be appropriate.

Thank you, Tracy, for a wonderful trip!" Read full review: 20 nights in Africa; 17 on a Namibia trip

"From the first contact with Tracy our experience with Expert Africa was a very pleasant one.
Tracey patiently listened to our requirements and took our budget into account.
We all changed things around until the final programme was agreed.
Even though Tracy was clear that Expert Africa's experience in South Africa was limited this did not deter us and between us we came up with a solution.
Our only real dissapointment was Roggeland, our last 2 nights which had so much promise... see our reviews.. which was let down by circumstances beyond Expert Africa's control but hopefully the feedback will get through.

We would not hesitate recommending Expert Africa... special thanks to Tracy" Read full review: 19 nights in Africa; 12 on a Namibia trip

"We have discussed this on our way home and are quite happy to say this is the best Holiday we have ever had. Fantastic country, great people, great food in general and the experience of getting us close to some big animals was wonderful.

We did not really know what to expect but this surpassed any thoughts that we did have, so much so that we have decided we will return at some point!

It also has to be said that the expertise of Expert Africa has truly impressed us even down to this feedback process!!!

Suggestions for improvement:

Difficult really. Perhaps you could do a short survey prior to planning trips to ascertain interest of the group which might help you steer the plan towards certain camps and locations....having seen the facilities in Etosha itself, as a keen photographer I would have rather stayed in the park in preference to the Aobi and Fort Lodges...." Read full review: 19 nights in Africa; 19 on a Namibia trip

"Our trip was absolutely fantastic and we loved it! Our experience with Expert Africa, and in particular Gwynneth, was brillant.

Suggestions for improvements:

Your service was so good, we cannot think of any way you could improve!" Read full review: 15 nights in Africa; 13 on a Namibia trip

"I thoroughly enjoyed the whole trip but the long drives on poor road surfaces ruined it for my wife.

Although my friends had done the trip they did not seem to experience the poor road surfaces and as one of the lodge manager's said, Namibia was becoming a victim of their own success with the additional road traffic breaking up the road surfaces." Read full review: 17 nights in Africa; 13 on a Namibia trip

"We loved Namibia. The people, animals, landscape etc. After our tour fell through with Jules Verne we were a bit apprehensive but you were so helpful and reassuring and we felt that we could manage the Self Drive. [Ed: these travellers booked a trip to Africa with a tour operator, which fell through. Then they came to us, to help them swiftly create a trip!]

We found some of the gravel roads in the Namib/Naukluft area poor - particularly the D854 where we had a puncture. Hot and heavy work changing the wheel but we managed it. Puncture No 2 outside Walvis Bay was changed rapidly by a farmer and his son. We should have liked longer but our main holiday was in the Cape. We liked the feeling of frienliness and confidence in the people which must come with their independence. Enjoyed doing our own thing particularly in Etosha - 3 nights wqs just right." Read full review: 8 nights in Africa; 8 on a Namibia trip

"Our trip was a really great experience and we enjoyed everything we did. A good mix of a holiday. Well planned and it worked well.

All the arrangements worked perfectly some turning out better than expected.

Suggestions to help us improve our trips or our service:

NO!!!!!!!" Read full review: 17 nights in Africa; 15 on a Namibia trip

"Namibia is certainly an interesting and beautiful country to visit. Highlights were driving through the dramatic desert scenery, climbing the dunes, seeing the seals at Cape Cross, watching a rhino family drink at Okaukuejo's waterhole, seeing crocodiles on the Angolan bank of the Okavango river, and the relaxed and friendly atmosphere at Ghaub guest farm. Having travelled fairly widely in Africa, the thing that perhaps surprised us most was how few people there are in Namibia (2.2/km2) - even the towns seemed empty!

It was interesting that none of the lodges (except Ghaub) offered child portions for their meals, even for very young children, which unfortunately resulted in food being wasted.

Cash was easier to find than expected with ATMs in even the smallest towns and at many petrol stations, which was good as food and supplies seemed generally quite expensive.

Expert Africa certainly organised the trip well - Tracy was always happy to answer queries, replied rapidly to my emails, and kept us posted with any changes. We had originally asked for self-catering as much as possible and I realise that in many places this is not possible, but where we were quoted only bed and breakfast we sort of assumed there would be facilities for catering for ourselves which was not always the case - this was perhaps our fault for not clarifying this before leaving. Otherwise, the voucher system worked well and everything was booked as expected (except for the family room at Haus Sonneneck). The route was clearly marked and lodges were easy to find." Read full review: 21 nights in Africa; 18 on a Namibia trip

"I think the individual feedback says it all - we were enchanted with our accommodation, captivated by the people, intoxicated by the countryside, the flora and the fauna, not to mention the sea life.

The planning was perfect - we had been closely advised by Expert Africa and found the timings to be spot on - no stay in one place was too short, no stay too long. We were priviledged to have 40 days and the luxury of being able to enjoy two countries, we felt, at our leisure." Read full review: 39 nights in Africa; 24 on a Namibia trip