Africa: Reviews from our travellers

"This was our third trip organised through Expert Africa and we were delighted with your service.

We were very happy with Kwessi Dunes (trip highlight), Mowani Camp (awesome views, the best food) and GocheGanas is a little gem. If we had more time, we would have stayed a little longer in Swakopmund - beautiful city!

The only camp that we felt a bit underwhelmed by was Ongawa Lodge. The reasons are:

1. We were not told upfront of costs for Etosha and Ongawa gane drives - the manager mentioned that game drives were not included but failed to disclose prices, which were not shown in the room either

2. The game drives in Ongawa follow a set route and in three drives, we pretty much saw the same views/animals. Other camps use their land to show different sites. This felt too little for NAM1,500 per person/per drive

3. The Etosha Game drive is very expensive at NAM2,500 per person and it lasts only 3h

4. We were given our bill after breakfast on last day. We scan the bill and paid since we were in a rush. The bill felt excessive so we asked for breakdown and found out that we were overcharged for Etosha Game drive by NAM5,000. The manager was not particularly graceful in handling with this mistake - we had to recount days spent and activities per day before the mistake was acknowledged. They were unable to do the refund so we are now waiting to see if this come through this week.

I hope the comments above are useful and thank you once again for your help,
Rute & James" Read full review: 11 nights in Africa; 10 on a Namibia trip

"What a trip! We are so grateful to Sabina and the whole EA team for helping to make this a reality.
We reached out to Sabina a bit last minute, but she was very accommodating. She did a great job understanding our goals for the trip, and suggesting options that aligned with those goals.

Two hiccups in our trip made us especially grateful for the support of Expert Africa. First, our flight from the US was unfortunately cancelled, and the rebooked option got us in one day later. Sabina seamlessly coordinated with our first lodge and flight teams to adjust our schedule.

Secondly, unfortunately due to the heavy rains and flooding in Namibia, Serra Cafema was forced to close temporarily. This happened while we were in country and had limited wifi. Tracy (Sabina was at a site visit) jumped right in, sharing the news and immediately offering alternative options. She negotiated private transport to get to the new camp, all while keeping us informed, but letting us still enjoy the trip. As a result, our trip felt seamless and we didn't have to worry, for which we are so grateful.

The local country knowledge and thorough vetting of hotels (especially the full lodge reports) were incredibly helpful in building our itinerary. The coverage while we were on our trip ensured we were supported when unfortunately some changes were required.

We absolutely recommend Expert Africa, and have in fact already recommended Expert Africa to multiple family and friends.

Thank you Sabina and team!" Read full review: 17 nights in Africa; 11 on a Namibia trip

"Anton did the most super job organising a last minute trip for us to south Luangwa.

The camp was excellent, the wildlife were superb; everything was perfect; the food, the staff, the facilities. We were able to really see the wildlife at a very close distance and the guiding was excellent.

Wouldn't hesitate to recommend Expert Africa who will tailor any safari to meet your needs. Their partner organisations are outstanding and they really work hard to ensure they create a trip that matches you expectations." Read full review: 4 nights in Africa; 3 on a Zambia safari

"Our safari experience was incredible.

Anton did a great job of organizing our trip and ensuring that it was a huge success.

Every staff member was helpful and kind.

The Ker & Downey safari camps were exceptional." Read full review: 12 nights in Africa; 10 on a Botswana safari

"I cannot fault any aspect of the trip or service. We went knowing it was the 'end of the rainy season' but never saw a raindrop! The only issue with March as a time of year to visit is the grass is high and this restricts sighting of smaller mammals such as Jackal, Warthog, Steinbeck, etc. We did see all of these animals but they are harder to spot and follow in long grass. Overall we had more sightings than expected and have no complaints whatsoever." Read full review: 11 nights in Africa; 10 on a Botswana safari

"This was our 2nd visit to Namibia as a couple and we tried to cover the areas not visited last year. This included starting in Zimbabwe and driving through the Caprivi Strip which was something my husband has always wanted to do. So it was a very different trip to 2024 when we visited the dunes and Fish River Canyon. Parts of it didn't feel like the Namibia we'd seen before, and we really enjoyed the north of the country which feels more like Botswana & Zimbabwe.

The trip was very well organised and everything worked seamlessly. We booked with very little notice and Tracy pulled it together very quickly for us. We also completely reversed our itinerary at the last minute, probably causing hair to be torn out but Tracy never showed it.

We used the Bradt guide constantly and it was always with us. I will try to email in my very small contributions/changes that we found along the way.

I especially loved the north of Namibia this time. It reminded me of my time in Zimbabwe 35 years ago and I was surprised by how little it had changed. I'm a big fan of the rainy season and love visiting in the green season. We were surprised and delighted by how much game we saw, and of course the birds were incredible. The Delta was magical and Shinde was a very good 2nd choice since Kwara didn't have availability. We loved Shinde and had some great sightings.

The lodges were very comfortable, some were luxurious, more so than I would choose on my own, but perfect for us as a couple. Hugh likes more comfort than me and would like to have known in advance which lodges didn't have air conditioning.

Overall it was another great trip. Thank you Expert Africa" Read full review: 20 nights in Africa; 11 on a Namibia trip

"Expert Africa was wonderful to work with.

Every detail of our trip was taken care of the moment we landed.

I would use them again." Read full review: 5 nights in Africa; 4 on a Kenya safari

"Wonderful trip.

It covered everything I mentioned on my wish list plus things I would never have thought of in my own." Read full review: 12 nights in Africa; 8 on a Zambia safari

"We have always wanted to visit the Okavango Delta and were not disappointed. The wildlife sightings were exceptional, even though we travelled during the green season which is supposed to reduce the amount of sightings.

This was certainly not the case as we were hoping to see Cheetah and Wild Dogs and achieved this dream on the first two days, seeing a pack of 27 Wild Dogs and 4 Cheetah brothers.

We would thoroughly recommend travelling to Botswana in March, the vegetation is beautifully green and lush, there are many birds and insects to watch and the wildlife experiences we had were incredible and way beyond our expectations.

Suggestions to help us improve our trips or our service:

We have travelled with Expert Africa twice and have been delighted by service we have received from you." Read full review: 7 nights in Africa; 6 on a Botswana safari

"Having been to the Delta a couple of times in August, our first objective on this trip was to better understand the difference between the seasons. It might have been clearer had we included a stop in the Delta but hindsight is a wonderful thing and the general feeling of green rather than yellow was very clear at Lagoon Camp as was the extra challenge of finding animals in a much lusher habitat.

The Pans were something different again with the feature being the Zebra, Wildebeest and, in Nxai Pan, Giraffe and Elephant rather than predators which were scarce and difficult to find. Our trip was towards the end of the rainy season and at Jack's Camp, in particular, there was a clear sense of the long migration north being not far away.

Although we were still in rainy season we had very little rain on a very enjoyable trip." Read full review: 12 nights in Africa; 11 on a Botswana safari