Africa: Reviews from our travellers

"The overall experience was excellent! Maruska was a wonderful partner in planning the trip and was very responsive to requests or needs we had. Everything works so smoothly: drivers were on time to pick us up; the quality of the guides was superb; the accommodations were good; and, the cars were in good condition.
A few recommendations for future travelers:

• If you have heat sensitivity, make sure you mention it and ask for tents in shaded areas, if it all possible.

• Bring extra money to tip at the lodges – not just drivers, guides and housekeepers – the entire lodge staff expects to be tipped.

• Luggage size and restrictions are not quite as limited as mentioned in the itinerary. As a note: Maruska was so very helpful in tracking down information directly from the airline providers… and, that helped to relieve the stress of restricted weight/size limits, especially, for a six week long trip.

Suggestions to help us improve our trips or our service:

I will be contacting Maruska in the near future to plan another trip to Africa, it was a fabulous experience!" Read full review: 15 nights in Africa; 6 on a Botswana safari

"We had high expectations for this, our first trip, to Namibia and they were absolutely met and exceeded.

Namibia is a magical country and we had amazing, once in a lifetime experiences every day that couldn't fail to move us. This really was a trip that kept on giving in the most profound way.

The expanse, emptiness and beauty of the landscapes really must be seen to be believed and the warmth of the people (especially those we met at Doro Nawas) felt so sincere, it quickly felt like home.

Sabina put together a fantastic itinerary for us and we felt she really took on board and understood our preferences. It was a perfect balance of adventure and relaxation and ticked all our boxes (even some we didn't know we had).

We hope Namibia will welcome us again in the future and we wouldn't hesitate to use Expert Africa again and to recommend it to other travellers.

Suggestions to help us improve our trips or our service:

We're not sure how it could have been improved - everything was excellent, heartfelt thanks to all involved." Read full review: 14 nights in Africa; 14 on a Namibia trip

"A wonderful experience and unique adventure unlike any other urban trip I've taken. The combination of Amboseli (elephants and Mt. Kilimanjaro) and Masai Mara (big cats and Masai natives) was perfect for me, and a 5 day duration was just right. I also liked the contrast of a national park (Amboseli) vs. a private conservancy (Naboisho.)

Planning of the trip was stress-free: Lyndsey was in contact with me by phone or email at each step. All of my questions and concerns were addressed within 24 hrs considering the time difference between L.A. and London. Even during my trip, Lyndsey was available to answer questions. This was not a cheap package, although the cost was in line with other companies I researched. Considering the top-notch accommodations and glitch-free experience, I consider it money well spent.

Suggestions to help us improve our trips or our service: You're doing a great job!" Read full review: 17 nights in Africa; 5 on a Kenya safari

"Our trip was special. Everything exceeded expectations, travel was seamless and very well organized.

Suggestions to help us improve our trips or our service:

Not really. One thing we would have taken had we known was our gators for the walking safaris as `stuff` really gets into your shoes and socks." Read full review: 24 nights in Africa; 4 on a Botswana safari

"We can't thank Claire and the Expert Africa team enough for setting up the best trip we've ever made and the best first safari experience we could have hoped for. Everything was absolutely perfect and exactly how we would have done it if we had to again.

Not only did we feel that our wants and needs were truly heard and addressed, but the whole experience (from pick up at the airport to drop off) was seamless and stress free which really allowed us to enjoy the trip as a whole. This was the case even when considering the fact that we faced a major travel disruption on our way into Kenya, which the Expert Africa team swiftly and diligently helped us resolve, helping alleviate any added stress in an already difficult situation.

We will definitely be returning to Expert Africa for our all of our future Africa trips!" Read full review: 8 nights in Africa; 7 on a Kenya safari

"A most enjoyable trip to Namibia, particularly to track black rhino on foot in the Palmwag concession.

Excellent organisation from Sabina at Expert Africa who put the trip together." Read full review: 9 nights in Africa; 8 on a Namibia trip

"The trip was excellent." Read full review: 14 nights in Africa; 4 on a South Africa trip

"We always recommend Expert Africa to friends and acquaintances because from experience we know that we will receive the best advice and the best outcomes. All travel has the potential for hiccups and this is when the rubber hits the road - we know we can count on EA..

We have gone with the knowledge that we will see amazing things, will be well-prepared in what to expect, and happily surprised by the level of care and hospitality we receive.

I don't know how it all seems to come about so effortlessly but am grateful that a vacation with Expert Africa is also an adventure of the best kind." Read full review: 17 nights in Africa; 16 on a Botswana safari

"We had an amazing holiday and every element went exactly to plan, this was extremely impressive given we had so many components to the trip.

Moreover, we were personally guided at every customer touch point.

We didn't carry our luggage once on a trip that had ten flights and 4 locations.

We had amazing weather, great game viewing and superb service throughout.

There was so many special moments on our trip from sunset by Kilimanjaro, to the hot air balloon over the Mara and having a personal chef in the bush for breakfast.

Parita and Expert Africa were fanatic throughout. We got amazing lodges considering our last minute booking and at great value.

Parita assisted with all aspects from plugs to vaccines and everything in-between. She really helped to make this trip a truly magical experience!" Read full review: 14 nights in Africa; 6 on a Kenya safari

"Expert Africa exceeded my expectations. Amanda was fantastic, understanding my requirements and working diligently throughout. Other team members also available when needed. Ten out of ten!" Read full review: 10 nights in Africa; 10 on a Zambia safari