Africa: Reviews from our travellers

"Absolutely brilliant.

Highlight was seeing an elephant give birth but the whole experience was superb." Read full review: 5 nights in Africa; 4 on a Kenya safari

"Overall great ….

Tam, from enquiry to amending the draft plan to booking to documentation as good as any (quality rather than too much quantity info)

Accommodation in Dar Sheraton (very good) both camps (wonderful!) and Pemba (palatial villa) outstanding.

Flights/transfers all punctual

Game drives/walks excellent guiding, flora, fauna, birds. Both camp teams brilliant.

Tam, your responsiveness to Elaine’s health issue was top class with help from Mollie in Kichaka and Abeid in Pemba

But….

Advance info on page 15 of the travel document on suitcase dimensions sizes is incorrect for Auric Air (a full size case is fine)

No confirmation in Dar hotel of pick up time, especially because on arrival our driver thought we were staying at the Hyatt. To ensure we’d be collected next morning at the Sheraton we repeatedly phoned (with the help of the hotel) the local agent (Kearsley?) but it just rang out. We tried again 3 hours later and confirmed.

No prior info regarding Zanzibar/Pemba ‘mandatory travel insurance’ of $88 on arrival. It’s superfluous as it duplicates our worldwide insurance, just a disguised government tax.

Africa Assist was like talking to a US hospital! First question - what’s your insurance policy number, they didn’t recognise it or listen. It took another 2 hours before they contacted us and then only after Expert Africa’s intervention. They then followed up (unnecessarily) in the following days maybe to try to make up for their initial unhelpfulness? Lucky it wasn’t an emergency." Read full review: 13 nights in Africa; 12 on a Tanzania safari

"The camps were a mixed bag, with ra dinare by far the best. We were extraordinarily lucky in that on every drive except one we had the vehicle to ourselves. Thank you, Anton, for your efforts on that matter.

The weather was not the best, with two rainstorms, and sundry other rains. Resulting very long grass in places affected viewing. We both had stomach bugs at intervals, which did not help. but was not too serious. The camps dealt with it well.

As regards PomPom, if I were at all involved with Expert Africa, I would consider removing this camp from the website. It is tired, dispirited, and is saved only by the good game viewing in the surrounds

As regards Splash, there was such a dirth of game to watch, that I think this area should be avoided at this time of year

However, the ra dinare experience was wonderful on all fronts. A lovely place, well run, good guiding and nothing to grumble about." Read full review: 13 nights in Africa; 12 on a Botswana safari

"You took over half way through our trip.

This is just to say thank you." Read full review: 5 nights in Africa; 4 on a Kenya safari

"Al highly enjoyable with perhaps British Airways standing out as not very good!" Read full review: 12 nights in Africa; 11 on a Kenya safari

"Thank you to Richard for picking accommodations and conservancies that benefit the communities. Thank you especially for booking me at Kicheche Mara. Thank you for being so responsive before and during my trip." Read full review: 14 nights in Africa; 14 on a Kenya safari

"I honestly never use travel agents as I am in the travel industry myself and love to plan things on my own but I am converted.

Expert Africa made this sooooooo easy. We never felt like we were on the back foot.

Drivers were at the airport to pick us up on time, same with the lodges.

Thank you all! All was wonderful." Read full review: 7 nights in Africa; 4 on a Zanzibar holiday

"Great experience!

Jessica did a super job planning and holding our hands and giving us all the information we needed for a successful trip.

We will definitely use Expert for our next trip to Africa in June 2026." Read full review: 18 nights in Africa; 13 on a Tanzania safari

"We had a wonderful holiday! I highly recommend all of the Asilia camps we visited due to their high quality of guides and staff, facilities and food. White Sands Villas was a delightful splurge.

Suggestions to help us improve our trips or our service:

Keep up the good work!" Read full review: 18 nights in Africa; 13 on a Tanzania safari

"This trip more than came up to my expectations. The only previous safari I had been on was 10 years ago, and it was in many ways very different.

My enjoyment of this trip was certainly enhanced by the fact that I had bought the latest iPhone with an outstanding camera so that I was able to take really good photographs of animals and also of birds.

My enjoyment of the trip, as a solo traveller, on this occasion, was increased by the delightful fellow guests I met in the lodge and camps." Read full review: 11 nights in Africa; 10 on a Kenya safari