Reviews of Safarihoek Lodge
Wildlife sightings and reviews
48 independent comments and wildlife information from our travellers who have visited Safarihoek Lodge and kindly agreed to share their thoughts. They do not necessarily represent the views of Expert Africa
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"Safarihoek Lodge review"
Safariehoek is amazing. We will be returning as soon as possible.
Incredible welcome and service, lovely food, a great pool and incredible animals.
Flexible service too so we were able to take a short extra safari on our last morning before checking out." See all these reviews: 19n in Namibia
"Safarihoek Lodge review"
Great location.
Very helpful staff." See all these reviews: 17n in Namibia
"Safarihoek Lodge review"
"Safarihoek Lodge review"
We sat the the hide for sundowner and was amazed and entertained by the animal comings and goings.
We also took a morning guided walk which was the highlight of our whole trip.
The guide was extremely knowledgeable and taugh us so much." See all these reviews: 14n in Namibia
"Safarihoek Lodge review"
The rooms are large and comfortable. They and the the main lodge area and pool area have wonderful elevated views over the reserve and a popular watering hole. The food was very good although with slightly more limited choice than other lodges.
The staff were generally good albeit not quite matching the superb level at the previous lodges.
However, balancing that, this camp was where we had the best wildlife viewing. It is open to Etosha National Park so you get the beneit of all their wildlife but without the crowds." See all these reviews: 13n in Namibia; 2n in Zimbabwe
"Safarihoek Lodge review"
We were supposed to be in a luxury chalet and I am pretty sure on reflection that we were not. We were meeting up with the Hickmans here and they were all the other side of the main building and all had more facilities like outdoor showers and decks that we did not have. I only realised this after. If we were not given what we paid for then I think there should be a refund. I do not want the money but would donate it to a suitable charity such as Africat.
We only had one pillow each and when I got others down off the top of the wardrobes they were filthy, covered in dust, showing the cleaning was not done properly. To cap that they were then taken away for the next night and we had to go to reception to get some more.
On top of that the light outside our room at floor level was flickering and so we had to cover it with the cushions from the outside seats. The light was "mended" ( Disconnected) the next day, but they took the cushions away meaning that we had to go and ask for them back.
There were no plugs for the bathroom sink and when I asked the manager said they didn't have any and were waiting for some!!!
It is a shame becasue it could be top notch but poor housekeeping and quite frankly management let it down." See all these reviews: 16n in Namibia
We regret that a miscommunication between Safarihoek and Expert Africa led to an expectation of a different room type, though the correct room type was charged. Safarihoek has taken this opportunity to improve their reservation practices for greater clarity, and Expert Africa will ensure closer cross-checking. We apologise for the confusion this caused.
Safarihoek has also apologised for the maintenance and housekeeping issues. Their teams have addressed the specific concerns, including cleanliness and maintenance response, to avoid similar issues in the future. They regret any inconvenience related to the outdoor cushions, pillows, and flickering light.
They have added that guest satisfaction and comfort are their top priorities, and they appreciate the opportunity to improve.
"Safarihoek Lodge review"
The excursions were very good with the highlight getting within 20 feet of a pride of lions." See all these reviews: 12n in Namibia
"Safarihoek Lodge review"
A little bit out of the way, with only access to its own private reserve where (at least during our stay) there was only limited wildlife sightings" See all these reviews: 22n in Namibia; 3n in Botswana
"Safarihoek Lodge review"
My guide was excellent and we saw many animals.
Food very average though !
Staff were excellent." See all these reviews: 14n in Namibia
"Safarihoek Lodge review"
We enjoyed the very comfortable room with the fantastic view and outdoor shower.
The food was delicious. We did think there could be better cold options at breakfast as some items weren't of the quality expected. In addition, it also felt at time as if the staff were constantly following us, for example up to the breakfast and afternoon tea buffet, to the point it felt uncomfortable serving ourselves.
The drives were very high quality, personalized, we saw a lot of animals and learned an immense amount from our guide Sydney." See all these reviews: 20n in Namibia
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