Reviews of Victoria Falls Hotel
Wildlife sightings and reviews
166 independent comments and wildlife information from our travellers who have visited Victoria Falls Hotel and kindly agreed to share their thoughts. They do not necessarily represent the views of Expert Africa
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"Glorious grand old hotel"
Great view from neat and attractive gardens. Excellent service from staff and well furnished rooms decorated in Art Deco.
Really enjoyed staying here and wished we had more time here to relax and absorb the restful atmosphere" See all these reviews: 10n in Botswana; 2n in Zimbabwe
"Victoria falls hotel"
The first room I was given was delightful until I entered he bathroom, the bath was an old fashioned one which was lovely, but it had very high sides, and the shower was in the bath, for me it would have been impossible to get in. I went to reception where a RUDE manager informed me the only other rooms that had a separate shower had a small step to get into the room, but I would have to go the long way round, and she wasn't kidding, to avoid a staircase. Then there were two large steps to get into the room. Both she and the man who moved my suitcases had a very bad attitude.
On another occasion I was feeling particularly sore and the nice receptionist (either Rebecca, or Melissa) got a wheelchair and a porter to take me back to my room, well he didn't want to go the long way, he stopped at the staircases and told me to get out and go down the stairs, and he carried the wheelchair down and told me to sit down again. I had no option as my walking frame was in reception.
The restaurant was a long way from all the rooms as well as the staff being sullen until contacted by Expert Africa, then their whole demeanour changed.
The attitude of the staff and the layout of the hotel spoilt Victoria falls for me." See all these reviews: 11n in Kenya; 2n in Zimbabwe
"East Africa Manager"
"beautuful VFH"
The Cocktail Run on the steam train is not to be missed. One of the highlights of the trip with exceptional food and service.
Dinner cruise on Zambezi also wonderful with exceptional food and service." See all these reviews: 6n in Botswana; 3n in Zimbabwe
"Olde Worlde Luxury"
Easy access to the Falls & to other activities. Saw a large herd of swimming elephants & of hippos on the evening cruise on the river." See all these reviews: 4n in Botswana; 4n in Zimbabwe
"Victoria Falls Hotel"
Please be advised that you cannot withdraw any cash from cash points or banks etc in Zimbabwe, so make sure that you have plenty on dollars prior to arrival." See all these reviews: 9n in Botswana; 2n in Zimbabwe
"Nostalgia at Vic Falls Hotel"
Great help organising the helicopter flight over the falls and some other questions we had.
Special thanks for the surprise for our anniversary (free cocktail and massage)!" See all these reviews: 14n in Botswana; 4n in Namibia; 2n in Zimbabwe
"Victoria Falls Hotel and experience"
The room was very good, high standard, a bit noisy as at the back near the staff and work area of the hotel. Tea making really appreciated.
We enjoyed the up close and personal wild life in the grounds.
Swimming pool very good." See all these reviews: 9n in Botswana; 2n in Zimbabwe
"Lovely old hotel"
We had both lunch and dinner at Stanley’s Terrace and enjoyed both. Breakfast was served at the Jungle Junction, which was very good too. The buffet has lots of variety and also has a chef to cook things to order. There is even champagne on the buffet! The staff were very attentive and pleasant. Cecelia at customer services was particularly helpful and pleasant and she helped to make our stay enjoyable. The hotel also arranged the helicopter flight over the falls on the morning we were leaving, which we really enjoyed.
The only negative thing we could say about the hotel was the staff in Stanley’s Bar were not very attentive and we ended up having to go up to the bar to order our drinks. They then expected a tip when they brought them! That said we ordered some drinks in the Bulawayo Lounge (residents only) and the service was excellent.
The hotel is ideally situated as it is tucked away so its nice and quiet and the gardens are lovely to sit in. It is an easy walk to the falls but the direct path from the hotel has been closed since a lady was badly injured by an elephant. The pool is unheated but a nice area to sit and read a book. You can also get food there.
This was the largest accommodation we stayed in and we found it a bit of a shock to the system after being in smaller places prior to staying here. That said we were pleased we stayed here. It was very interesting looking at the old photos when there was nothing else around the hotel. There are some nice pictures of the Queen at the hotel from when she was a girl.
This hotel is not cheap but if we were to visit Victoria Falls again we would opt to stay here again." See all these reviews: 18n in Namibia; 5n in Botswana; 2n in Zimbabwe
"Victoria Falls Hotel review"
On arriving room we were given was better than the first with a view of the gardens, which was a nice touch.
We didn’t eat our evening meal there but breakfast was perfect the next morning." See all these reviews: 8n in Zimbabwe
"Victoria Falls Hotel review"
It is situation in a handy location for the activities. However, we were told we needed a taxi to see the Falls but they are only about a 10 to 15 minute walk away. From the hotel you can see the spray but not the Falls.
We took the River Boat sunset cruise and the Steam Train evening, both were excellent. I also went in Devil's Pool which was in Zambia so necessitated crossing the boarder, but worth it.
The only downside to the Hotel is the helicopters constantly whirling overhead but this would apply whichever hotel one stayed in." See all these reviews: 8n in Botswana; 3n in Zimbabwe; 2n in Namibia
Holiday styles & special interests in Zimbabwe
From birdwatching breaks to walking holidays, find great ideas for your trip in Zimbabwe.
Other lodges in Victoria Falls
Alternative places to stay in this same area.
Ilala Lodge
Exceptionally well located between the Victoria Falls and the town of the same name, Ilala Lodge has comfortable rooms, a friendly atmosphere & great food.
Batonka Guest Lodge
Small, comfortable and in lovely gardens, Batonka Guest Lodge is a perfect base for exploring the Victoria Falls away from the bustle of the town.
Victoria Falls Lodge
High on a plateau a short distance outside Victoria Falls Town, the comfortable Victoria Falls Safari Lodge overlooks its own waterhole.
Sprayview Hotel
In close proximity to both the town and the Victoria Falls themselves, Sprayview is a value-for-money hotel in a convenient location.
The Elephant Camp
The Elephant Camp is a luxury tented camp in its own private concession within Victoria Falls National Park, just 15-minute's drive town.
Old Drift Lodge
A lovely addition to the options in Victoria Falls, the stylish Old Drift has a great location in Zimbabwe's Zambezi National Park, with a range of activities.
Victoria Falls Club
Just outside of Victoria Falls Town, Victoria Falls Safari Club offers an exclusive, relaxing and luxurious base to explore the area.
Palm River
Palm River Hotel offers a high-quality stay in a picturesque location on the banks of the Zambezi, with excellent food and a shuttle to the Victoria Falls.
Pioneers
Located a five-minute drive from the buzz of Victoria Falls town, the mid-size Pioneers offers a relaxing stay in one of Zimbabwe's most iconic destinations.
Gorges Lodge
Gorges Lodge has spectacular views from its perch on the edge of the Batoka Gorge. Although it is out of town it isn't too far from the main attractions.
Zambezi Sands
Zambezi Sands is a stylish new camp with a range of activities on a remote stretch of the Zambezi River.
Matetsi River Lodge
Situated in the private Matetsi Reserve, Matetsi River Lodge offers luxury suites, game drives and river activities within reach of the Victoria Falls.
Victoria Falls Suites
Just out of the town, Victoria Falls Safari Suites offers an exclusive, relaxing and luxurious base from which to explore.
528 Victoria Falls
528 Victoria Falls is a charming, owner-run, boutique B&B in a leafy suburb of Victoria Falls town, offering an oasis of calm in an often-busy location.
Mpala Jena
In Zambezi National Park, Mpala Jena offers a luxurious but eco-friendly experience, within easy access of the Victoria Falls.
Matetsi River House
Situated in the Private Matetsi Reserve Matetsi River House offers families and small groups privacy, game drives and access to the falls.
