Reviews of Rivertrees Country Inn
Wildlife sightings and reviews
65 independent comments and wildlife information from our travellers who have visited Rivertrees Country Inn and kindly agreed to share their thoughts. They do not necessarily represent the views of Expert Africa
"Rivertrees Country Inn review"
We were there for a short time, but found the staff to be very friendly and helpful. It was a warm welcome." See all these reviews: 12n in Tanzania
"Rivertrees Country Inn review"
That being said, we saw the level of service as lacking in comparison to what we found at our three other lodges. Communication was lacking. For example, we understood we had paid for room and board at Rivertrees to include meals. We were confused by being presented with a bill at the end of each meal. We confirmed that we were not charged but still confusing.
This undoubtedly suffers by comparison, but the food at Rivertrees was subpar." See all these reviews: 9n in Tanzania
"Regardless of the guests' meal plan, we ask all guests to sign their bills at the end of each meal. This is standard procedure to ensure accuracy in tracking food and beverage consumption, particularly for any additional items such as drinks that are not covered under the meal plan. These items are charged to the room account, and the signing process helps ensure transparency and alignment between guests and our staff. We will work on improving how we communicate this to guests moving forward, so it doesn’t cause any unnecessary confusion in the future.
As for the feedback on service and food quality, we take this seriously. Rivertrees is known for providing a high level of service, and it’s disappointing to hear we didn’t meet these expectations in this instance. We will address these areas internally to ensure we maintain the high standards we’re known for."
"Senior Africa Specialist | East Africa"
"Rivertrees Country Inn review"
"Rivertrees Country Inn review"
There were a variety of monkeys on the property which was terrific." See all these reviews: 9n in Tanzania
"Rivertrees Country Inn review"
Bit far from Arusha airstrip but otherwise a good spot for our first night." See all these reviews: 11n in Tanzania
"Rivertrees Country Inn review"
The room was large and comfortable, and the bathroom well appointed. Breakfast was good with plenty of choice of hot and cold items. Staff were friendly and attentive." See all these reviews: 10n in Tanzania; 4n in Zanzibar
"Rivertrees Country Inn review"
Loved the monkeys outside our door in the morning!" See all these reviews: 9n in Tanzania
"Rivertrees Country Inn review"
Accommodations were comfortable and the food was delicious. Staff were plentiful and always available.
The juice was magnificent!
We left the next morning with our guide for a tour of Arusha, visits to the Cultural Art Gallery, coffee plantation, and lunch. These experiences were wonderfully interesting, but took up much of our day. A visit to the Arusha National Park is our only regret as we heard later in our trip of its magnificence and options of canoeing and other activities.
We also did not have time for an authentic open market visit which was on the wish list. We probably could have arrived at the Katambuga House later and fit in another activity." See all these reviews: 13n in Tanzania
"Rivertrees Country Inn review"
Our flight arrived early in the morning and our room was not ready (which we were told would be the case). There was no area to wait other than the reception benches or the restaurant or bar area. This made the wait a little uncomfortable as we were too tired to explore the grounds much. If we were to visit again we would ensure to arrive later in the day. That being said, the staff did everything they could to prepare our room as early as possible.
All members of staff were very friendly and welcoming. The room was spacious and comfortable. The food was very good. The grounds are very pretty and we enjoyed exploring (after we had had a little sleep) trying to spot monkeys in the trees." See all these reviews: 9n in Tanzania; 4n in Zanzibar
"Rivertrees Country Inn review"
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