Reviews of trips to Nairobi
550 holiday reviews from our travellers of holidays which include Nairobi.
"We've been to Heaven and seen Hell"
Excellent guide in Rwanda
Patrick was helpful, courteous and knowledgeable. Everything one could ask for.
The cancelled flights and lost luggage were most annoying but we got over that and the agents got our luggage to us after 2 days so not too bad in the end. Shooting Star found us bits to get by on including a size 12 bikini for my size 16 body ! not pretty sight but did allow me to swim.
All your agenbts were completely efficient
Thought Stone Town was the dirtiest place we had ever visited and one night was definately enough. It does not in anyway compare with Marrakesh. There was more litter and dirt in one square foot of Stone town than in the whole of Rwanda. And where was hell - being inside the old underground slave cell - totally atmospheric and hauntingly awful.
Suggestions for improvement:
No you seem to have it spot on - maybe a secreatary to help fill in this form!!
Thank you for a wonderful holiday" Read full review: 14 nights in Africa; 6 on a Zanzibar holiday
"Independent Travellers Lose Independence"
I think EA should spend a bit of time really understanding what type of travellers they have in front of them. E.g. I fully expected that as we were being driven between locations we would have a person standing with board with our names on when we came through arrivals. What we did not expect - and did not appreciate - was having somebody standing with a board on the runway tarmac to meet us and guide us through customs, baggage relclaim, etc as though we were unable to do this for ourselves. Nothing like the looks from your fellow travellers to drive this home.
Before we left I raised concerns that 6 days at Chitheche was too long a time and we would ideally liked to have spent an extra day at Mvuu and/or Mumbo only to be told that this was not possible as they were full. On leaving Mvuu Lodge, which caters for at least 12 people, we asked them if they were full only to be told that they only had 2 couples that night (so we could have stayed an extra night). Similarly on the day that we checked out of Mumbo there was space available. Having arrived at Chintheche, with the accommodation clearly in need of investment, we found this 'availability' irksome.
While at Chintheche we mountain biked (which by the way also need some investment in repairs) to Makuzi Beach. Why is this venue not offered by yourselves as it is so much better in terms of accommodation and communal areas verses the Inn? It is also much better placed for snorkelling, etc and their kyaks, etc, etc all appeared to be working.
The above comments are not aimed to be critical but constructive and I have to emphasis that we definitely both enjoyed our time in Malawi around the lake.
I think that if you are the type of person that likes to have everything arranged for you then I would recommend using Expert Africa. Everything did what it said it would do on the lable - and we cannot fault that.
I am happy to discuss any of the above with EA if you wish to discuss/expand/clarify anything." Read full review: 28 nights in Africa; 14 on a Malawi trip
"Chada 5 Greystoke 1"
Katavi deserves a week and Mahale needs the four nights if you are a keen wildlife buff. The trip was well organised and once again EA came up with the goods.
This is probably my best ever trip so far owing to the wildlife and the great friends I made along the way.
Suggestions for improvement:
I think you have everything about right. A personal service is always worth paying for, a good personal service that delivers what it promises is woth it's weight in gold. Once again thank you for another great trip and I will be back for more next year." Read full review: 13 nights in Africa; 10 on a Tanzania safari
"Expert Africa"
Thanks for the advice and arranging to fill our gap between flights in Nairobi by going to the Palacina Hotel - we had a fantastic meal, were very well looked after and returned to airport relaxed and happy!!
Suggestions for improvement:
Apart from comments above, no - your help, advice and organisation skills were, once again, excellent" Read full review: 12 nights in Africa; 7 on a Rwanda safari
"Excellent wildlife - up close and personal"
We had two treks to the gorillas. They were both very different. The first trek, to the Sabinyo group, involved much climbing (hanging on to creepers and bamboo) and sliding in the mud. In many places, the porters had to haul members of our group up by the arms. There were no paths and we folllowed the porters who were busy using their machetes to plough a route through the dense growth. Much of the time was spent pressed deep into the undergrowth and this meant we were on the receiving end of many stinging nettles. We climbed up the mountain side, traversed for some time and then wound our way a different route down another part of the mountain before finding the gorillas. And yet, after viewing the gorillas, our exit from the forest simply involved a 10 minute walk along a well worn path.
Our second trek was to Group 13 and our party included some quite elderly people with sticks (one had just had a knee replacement). Obviously, the guides must have known that the gorillas were very close. This party could never have managed the trek that we had undergone the day before. Indeed, this second trek proved to be a simple wander into the forest and the gorillas were found after only a few minutes walk.
The trek to the golden monkeys was also excellent and we were able to get a very good view of these animals. The limits on numbers in each trek obviously do not apply for this particular trek - as we had 19 in our party.
Recommendations: Take a good pair of gardening gloves, wet weather trousers (as well as your rainjacket), long socks into which to stuff your trousers (or better still, gaiters/puttees). Expect to get totally covered in mud. And take winter clothing to keep warm during dinner and whilst in the lodge. Wet weather covering for your camera is also important.
Arthur was an excellent and knowledgeable guide with good knowledge. He was very amiable and happy to accomodate our needs. He bought stamps for us (from Rhungeri) and posted our postcards. Took us to lunch at a nearby restaurant as a change from the lodge. Full marks.
All in all, an excellent and highly memorable trip!!" Read full review: 7 nights in Africa; 5 on a Rwanda safari
"Rwanda, Luangwa and Livingstone Safari Trip"
South Luangwa lived up to our usual expections and the guys at Tafika base camp and the bush camps of Chikoko and Crocodile are some of the best in the area making a very good safari experience. My only comments here is they have to be careful when veting people to go on the bush camp trips as the make up of a group may affect the pleasure others get in this trip, i.e. mixing families with children with others on such a trip can be a downer. But certainly bush camps are for those who wish the real safari experience.
Toko Laya Safari Camp is an ideal place to finish yoru safari and catch the sights of Livingstone and the falls, a very well run and organsied camp despite having been only open since May 2008. A tribute to some of the good staff they have. The only issue that being in the game park next Livingstone it is not really a big game experince with no cats and not masses of wildlife. But a good place to relax and cover various experinces offered by the lodge.
Suggestions for improvement:
None
we were very well dealt with by Expert Africa and appreciated the opportunities to disucss fully when we wished to review/modify the itinerary." Read full review: 14 nights in Africa; 9 on a Zambia safari
"Great Visit"
"Yet Another Expert Africa Triumph"
High expectations given Steve's major milestone, met in every single way. A perfect excuse to come back for the Migration.
We would recommend the combination of Rwanda and Tanzania to anyone. It is eminently do-able.
Suggestions for improvement:
None - excellent as usual. Intending to remain one of your many satisfied regular clients. Thank you so much." Read full review: 16 nights in Africa; 10 on a Tanzania safari
"Trip Review"
The problems encountered were outside of your control being let down by your suppliers.
Need to review Governors Camp room allocation procedures.
Comments on the guide:
Excellent. Very impressed. Theo was a joy and nothing was too much trouble.
Strongly recommend their services" Read full review: 6 nights in Africa; 4 on a Rwanda safari
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My guide (William) was simply excellent in every way. [local guide for Rwanda trip]
The big plus when dealing with Expert Africa is that you can speak to people who have experienced the trips. I would suggest you make sure this continues." Read full review: 4 nights in Africa; 4 on a Rwanda safari

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