Reviews of trips to Nairobi
550 holiday reviews from our travellers of holidays which include Nairobi.
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Suggestions to help us improve our trips or our service:
Please really emphasis the damp and coldness of the mountains when going to Rwanda to see the gorillas, it is not so much as to what to wear when climbing but how to keep warm in the rooms as everything feels damp, also take a torch as the rooms can get dark as the generators are only on for certain times, can make reading difficult." Read full review: 15 nights in Africa; 5 on a Tanzania safari
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Suggestions to help us improve our trips or our service:
None immediately come to mind." Read full review: 16 nights in Africa; 1 on a Kenya safari
"Fantastic trip to Tanzania"
ever had . Beho Beho and Chole Mjini
are two of the best places we've ever
stayed anywhere . Overall a great combination
of sea and safari , luxury and outdoor life .
Suggestions to help us improve our trips or our service:
No contine as you are ! Expert Africa seems
to have a good reputation with the camps .
Continue offering the breadth of choice you do
including places like Chole Mjini .
We're keen on Zimbabwe next !!" Read full review: 14 nights in Africa; 13 on a Tanzania safari
"Amazing trip to Rwanda and Tanzania"
From a practical standpoint, everything went smoothly, and from the moment I boarded the BA flight to Nairobi, I didn't have to give a thought to logistics, and was just able to relax and focus on the trip. This was my third trip with Expert Africa and I can't imagine using another travel agency. I really trust Expert Africa and would not hesitate to recommend them to anyone." Read full review: 14 nights in Africa; 8 on a Tanzania safari
"We had a fantastic trip!"
The people of Rwanda are lovely, very friendly, welcoming and they seem genuinely delighted that we chose to visit their country. The country itself is beautiful, stunning landscape and incredibly clean. I enjoyed it as much as I did the first time I visited and would love to go back again! William [Rwanda guide] was very good, very polite and very knowledgeable. Would maybe have been nice if he was a little bit more talkative at times, but he appeared a bit shy. Could not fault his guiding though and he looked after us very well.
He asked us to say hello to Tracy. He talked about guiding you a couple of years ago and sends his best wishes!
And on the final evening when we were feeling fed up about going home, we visited the Palacina suites in Nairobi - wow what a place! Beautiful rooms and a fantastic meal to finish our trip. We would definitely go back there! Thank you for the suggestion!
Suggestions to help us improve our trips or our service
Keep doing more of the same! I would definitely use you again for a bespoke trip to Africa and would happily recommend you to others - in fact I have done so already!" Read full review: 9 nights in Africa; 6 on a Rwanda safari
"Fascinating friendly Rwanda - sunny Zanziba"
However were we to go again, we would adjust some of the timings. The routine seems to be to go and see primates early in the morning, which leaves the rest of the to explore, and so in many ways we would have been better doing 2 (rather than 3) nights in Nungwe, only one night in Moriah Hill, and possibly add one night (or more) in Gisenyi. (It would have been great to go over the border into Goma.) Volcanoes NP was good, though again one night less would have been fine and we would still have time for three primate expeditions. (We were rather extravagant and saw two diffierent goriila groups, which was great but very expensive!) We were also quite sad a not staying in Kigali again.
We had one medical emergency - our daughter got huge boils on her back, luckily on the night before we were due to return to Kigali, so the following morning we drove to a private hospital in Kigali for treatment. This was relatively efficient - after we had paid some money - but did mean that she missed out on swimming in Zanzibar.
Dar was a lovely surprise for one night - we wished we had stayed an additional night here. Zanzibar was as expected, though Stone Town was more chaotic and smellier than I remember (from 35 and 7 years ago).
The whole trip was very expensive - which of course we knew about beforehand! - but tips etc menat that we spent another 500 US dollars per person duing the three weeks, without being extravagant. For example, tipping of guides was $10 per person per excursion, and sometimes we chose to give trackers etc. tips. This is not a complaint, just for information." Read full review: 21 nights in Africa; 6 on a Rwanda safari
"Best holiday ever"
Thank you so much to Ellie and the rest of Expert Africa for putting together such a fantastic itinerary. I will (and have already) recommended you to friends. You listened to what we wanted and made thoughtful suggestions. I really appreciated the personal knowledge of the team with regards to places and activities." Read full review: 17 nights in Africa; 10 on a Tanzania safari
"Great safari in some beautiful lodges"
We had a problem with flights at one stage and tried ringing the Sunvil '24 hour helpline'. I rang 10 times and left at least 3 messages but never received a reply. In the end i had to ring Claire on her mobile early in the morning to get help." Read full review: 15 nights in Africa; 5 on a Tanzania safari
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Claire tailored an excellent itinerary and her suggestions of locations that suited us were spot on. We would certainly use Expert Africa again." Read full review: 15 nights in Africa; 13 on a Tanzania safari
"Safari in Tanzania, short trip to Zanzibar"
The Shooting Star in Zanzibar was very nice, and again the staff very helpful. I think we enjoyed the safari part of the trip more, though - Zanzibar was more a place to relax and do nothing and we're not very good at that! Four nights was enough.
Ellie helped us with the booking and she has been great - she didn't mind any of us ringing up with lots of questions, and could always give you a sensible answer. She really knew her stuff!" Read full review: 15 nights in Africa; 7 on a Tanzania safari

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