Reviews of Four Points Nairobi Airport

"The hotel was very nice, the two standouts that made it excellent were the wonderful staff, and the very delicious food!" See all these reviews: 9n in Kenya

"The staff were so friendly and helpful. The room was clean and comfortable and the shower had good water pressure. The breakfast was very good and there were lots of beautiful birds around." See all these reviews: 6n in Kenya

"Very convenient location and good facilities. The security was a surprise with a sniffer dog let into the taxi on arrival so a heads up on that would have been good.
Good hotel and excellent breakfast" See all these reviews: 12n in Kenya

"A very comfortable hotel with good facilities and close to the international airport.

Standards were very high and the staff were very helpful. We enjoyed our stay here." See all these reviews: 15n in Kenya

"Standard airport hotel, friendly staff, acceptable roof restaurant. Perfect for arrival night after a tiring travel day." See all these reviews: 7n in Kenya

"Perfect hotel for a overnight after the flight from England. Only 10 minutes drive from the airport which was welcome after a late evening arrival.

Pleasant, helpful staff and a very comfortable room. We were pleased to be be able to have breakfast at 6am before our pickup to go to Wilson airport.

Also had a day room here on the way home. Good to be able to shower and have a snooze and then a have a meal before using the very efficient and free transport back to the airport." See all these reviews: 10n in Kenya

"The Four Points by Sheraton at Nairobi is literally in the airport precinct. It’s a very secure hotel close to the airport. Our driver, Rebecca, brought us over from Wilson Airport. Entering hotel property, we were stopped at a fenced security gate and then the vehicle was searched by an explosive's detection dog. The vehicle was then searched with an under-vehicle mirror. We were helped in getting out of the truck by the hotel porter. When we entered the hotel, our luggage was scanned, and we went through a security screening just as we would at an airport. Our driver Rebecca, escorted us through the hotel lobby to the guest service agent who checked us in.

We went to our room. The room was bright and airy, but our view of the parking garage left us with a desire to keep the curtains closed. The room had everything you would expect - spacious and clean. Small but decent bathrooms with good mirrors and a big comfortable bed. It was nice to know that the hot water of the shower was not of limited quantity as it is at the lodges.

We ate dinner in the hotel restaurant called “The Marketplace”. Our meals were very good with both of us having a salad. We were outside near a patio where a Kenya interest group was meeting. On our way back to the room we stopped by their souvenir shop. There were some interesting items, and all locally produced, but nothing that caught our fancy.

We were initially booked the hotel as a day room, but due to an airline reservation problem, we ended up staying with a day room and an overnight stay. We inquired if we needed a driver for the day, if they could help with that. At the same time, we were trying to contact our outfitter to see if they could arrange another day driver, preferably Rebecca. We couldn’t figure out how to dial out, so we returned to the hotel lobby to talk to the concierge, Sharon. We asked her if she could help us dial London as we seemed incapable of doing that. Sharon made the call, and we were able to get both a driver and Rebecca booked for the next day. Thank you, Sharon!

We got up the next day and went back to the marketplace for breakfast. What a wide selection of items to choose from. Our eyes went overload with the assortment available. We inquired about a ride to the airport and Sharon said one was available usually within five minutes notice.

After spending the day with our driver, we came back to the hotel, to finish packing, and get ready for our flight home. That evening, we hopped into our airport transfer, a small sedan. The drive seemed like a back way cutting through a parking lot and next to some security bollards. Our hotel driver had us stay in the car while he wrestled up a cart for our luggage and helped to get us into the actual airport.

Everyone was very helpful, friendly, and professional. We would definitely recommend this hotel and stay here again next time." See all these reviews: 15n in Kenya; 9n in Tanzania

"Ten minutes from the airport, efficient and friendly staff, comfortable bed, nice little bar upstairs and good breakfast." See all these reviews: 10n in Kenya

"Great location to stay after a late Nairobi arrival.

Close to the terminal, large rooms, lovely staff, and a nice vibe.

We returned there for food on our last night after flying back from the coast before our flight home." See all these reviews: 8n in Kenya

"Conveniently located, comfortable overnight stop before internal flights." See all these reviews: 11n in Kenya