Reviews of Giraffe Manor

"Incredible. The staff were so friendly and made sure everyone had the same opportunities for photos, while ensuring high welfare of the giraffes. The bedroom and bathroom were beautifully designed. Overall, a truly special place." See all these reviews: 6n in Kenya

"An amazing place to stay. A unique experience in quiet setting although does get quite busy. Room was comfy although quite small but only a minor issue." See all these reviews: 8n in Kenya

"Completely lived up to expectations, excellent service from every single member of staff, very friendly and helpful. Food amazing.

Our time at Giraffe Manor was well organised with plenty of opportunities to feed the giraffes and have photos taken in a well controlled environment.

Accommodation was superb too." See all these reviews: 1n in Kenya

"WOW, WOW and Wow! Certainly one for the bucket list where we made some very special memories.

We stayed at Giraffe Manor for 2 nights and think this was about the right amount of time. If booking a stay here I might advise that it doesn’t matter what room you book as most of the interaction with the giraffes is done in the grounds in the afternoon and in the breakfast room during breakfast.

I celebrated my 70th birthday here and the giraffes certainly made it a birthday to remember. There can’t be many people that can lay claim to having many kisses from giraffes for a very special birthday.

The only disappointment to me was, I understand Clare from Expert went to a lot of trouble with the manor to make my day special with a birthday surprise………well it was under whelming to say the least! A frozen artic roll was shoved in front of me after dinner. Nevermind, thankfully the giraffes made up for this.

Anybody thinking of whether to book here you will not regret a stay with these gentle animals, we certainly did not." See all these reviews: 7n in Kenya

"It was very personal, very helpful, all seemed to happen effortlessly and pleasantly.. we had our honeymoon and they went out of their way at times to support us!

We were expecting this to be a bit more touristic than it actually was, as the experience and the knowledge was transferred to us successfully! We had multiple opportunities to feed and play with the giraffes, and also the opportunity to 'adopt' and support one for the future.

They even supported us for further activities, arranging a Nairobi visit after check-out. The room was fantastic, the service more than this and we wish we can be back with broader family soon!" See all these reviews: 5n in Tanzania; 4n in Kenya

"Extraordinary experience-exactly as per website

Staff took hundreds of photographs, so they’re bound to be a few good ones.

GM Retreat the new sister hotel on the site is also splendid.

The food was very good and we enjoyed candlelit dinner on our roof terrace." See all these reviews: 11n in Kenya; 7n in Zanzibar

"A bucket list treat! This was simply a joy for us from start to finish. The staff are super attentive without being overbearing, the food and drink is staggeringly good and our room (Jock) was perfect, overlooking the lawns and beyond with a full view of the giraffes as they padded about in the woods.

The giraffes were divine and the highlight was afternoon tea which was a real treat, hand (and mouth!) feeding the beautiful creatures as they wandered about in front of the manor.

We had Edd come and see us at 0500 for feeding through our bedroom window and a few of the herd joining us in the breakfast room for a chaotic and hilarious breakfast experience.

I cried as I arrived, during the time there and as we left. Truly magical with the photos to remind us of an unbelievable experience." See all these reviews: 7n in Kenya

"Absolute highlight of the trip, for mum especially, feeding the giraffes in the evening and then again in the morning before breakfast.

We were in Jock's room on the front corner and had our first visitor outside our window at 5.30 in the morning! The old country house rooms add to the atmosphere, all very well-kept and spacious enough not to feel crowded, apart from maybe the breakfast room which is understandably very busy in the morning.

The staff also deserve a special mention, they are all incredibly attentive, polite and friendly, if you need anything just ask!" See all these reviews: 13n in Kenya

"I had yearned to stay at Giraffe Manor for many years. Our stay far exceeded my high expectations! It’s wonderful!

Everything about this hotel is special. The staff are friendly, professional and attentive. Chefs take great care and consideration with dietary requirements.

Feeding the giraffes really is a magical experience. Watching the giraffes gradually make their way towards the terrace to be fed and interacting with them for the first time was very special." See all these reviews: 10n in Kenya

"I first contacted Expert Africa 15 months in advance of the holiday and was hoping we could stay on a specific night to tie in with leave from work and the rest of our holiday. Even that far in advance there was no room on that day but Claire at Expert Africa managed to secure a room which giraffe come to in the morning for a few days later and emailed me to say the room was being held for me if we wanted to go ahead with it. This was great work and by shifting our holiday by a few days we managed to stay in a fantastic room. The lesson to be learned is that, for one of the better rooms, booking need to be made as far in advance as possible, certainly well over a year in advance.

We were transferred from the airport hotel to Giraffe Manor in the late morning in a comfortable mini-bus. The hotel is stunning and perfectly blends modern twists with original features. The terrace is great for drinks or just sitting and enjoying the view. It is slightly raised so giraffe can't enter it apart from when a gate is opened for them in the morning when guests are still in their rooms.

The room was huge with a massive bed under a four poster mosquito net. The bathroom was very large. This is a luxury room. Wifi is available throughout the building. Our room had a small balcony that giraffe come to early in the morning. Top tip: wake up 10 minutes earlier than is suggested and before the other guests and all the giraffe will come to your balcony first. We were feeding three from our balcony at one stage.

The food is fine dining style with delicious wines. Lunch and dinner were outside on the dining terrace with individual tables due to covid. Breakfast was inside the breakfast room. Once guests have eaten the windows are opened to allow the giraffe to put their heads through and eat pellets from the breakfast tables.

High tea was served on the terrace and was a highlight. The giraffe all come to the terrace and the hotel staff show guests how to feed them either from the hand or by holding a pellet between your lips for a giraffe to take. The staff are happy to take lots of photos. Tea, cakes, scones, cookies etc were also served but were a side show compared to the giraffes!

This hotel is very expensive but for us on our honeymoon was absolutely worth it. It was a special way to start our holiday. Some other guests were staying for 2 nights although I don't see the need to stay for more than 1. Once all meals and high tea along with the giraffe feeding has been done then I feel you have taken advantage of all the hotel has to offer. If a guest is planning to take part in other activities around Nairobi I would question why they need to spend so much money on a hotel like this if they are not going to be there to take advantage of it. 24 hours was just right." See all these reviews: 7n in Kenya