Reviews of trips to Nairobi
522 holiday reviews from our travellers of holidays which include Nairobi.
The lechwes
Lowestoft
"My Jan 2020 trip"
I visited Kenya between 23 Jan 2020 and 3 Feb 2020
"I always look forward to visiting Kenya. The weather was not so good this time but everyone did there best to make sure we had a good experience.
Thank you." Read full review: 11 nights in Africa; 10 on a Kenya safari
Thank you." Read full review: 11 nights in Africa; 10 on a Kenya safari
Overall trip
Good
Mr & Mrs A
Bridport
"My Jan 2020 safari"
I visited Kenya between 19 Jan 2020 and 27 Jan 2020
"It was wonderful, but very hard to describe. A friend said that if asked, on their return, what the holiday was like they'd just say 'Great' if the person asking the question had never been on safari, and only enthuse in detail if they had, because only they would really understand. I understand that now. I had great hopes for this trip, but being my first safari I did not really know what to expect, and, despite Expert Africa's best attempts at describing the experience on their website, words cannot really do it justice. The impact is emotional and spiritual as well as literal. Yes, there are that many animals and birds and these are real wild creatures in their natural habitat, but it is so much more than that. I will never forget this trip. It was one of the great experiences of my life."
Read full review: 8 nights in Africa; 7 on a Kenya safari
Overall trip
Excellent
Mr RT
Sutton
"Kenya - Jan 2020"
I visited Kenya between 17 Jan 2020 and 3 Feb 2020
"A great trip; truly a holiday of a lifetime!"
Read full review: 17 nights in Africa; 16 on a Kenya safari
Overall trip
Excellent
Mr M.
Montreal
"Kenya 2020"
I visited Kenya between 16 Jan 2020 and 27 Jan 2020
"My experience on this trip was very good. I had done a similar safari in 2018 in the same areas and I was a little concerned that this trip may not live up to what I had experienced back then. In the end this Safari exceeded the experience of my first trip.
The Mara area had experience more rainfall than usual in the weeks prior to my arrival and as a result the grass was taller than I had expected in a lot of areas making it difficult to see the smaller animals and difficult to get unobstructed pictures of other animals. This was a bit disappointing as my prime objective on this trip was photography." Read full review: 11 nights in Africa; 11 on a Kenya safari
The Mara area had experience more rainfall than usual in the weeks prior to my arrival and as a result the grass was taller than I had expected in a lot of areas making it difficult to see the smaller animals and difficult to get unobstructed pictures of other animals. This was a bit disappointing as my prime objective on this trip was photography." Read full review: 11 nights in Africa; 11 on a Kenya safari
Overall trip
Excellent
Mr & Mrs LN
London
"A mixed bag indeed"
I visited Kenya between 8 Jan 2020 and 27 Jan 2020
"The trip was influenced by unseasonable rains throughout the country. Everywhere did the best they could with the conditions and should be praised for their efforts.
Kicheche Valley in Naboisho Conservancy and Il Moran in the Mara Reserve were wonderful places to stay. The welcome, the location, the staff, the food and the guiding were all very professional and we would certainly go back to both of them.
Satao Elerai is in a beautiful location especially if you are lucky enough to see Kilimanjaro. Satao Camp is tired and would benefit from some energy from management.
The guiding problems we had with Southern Cross definitely affected our safari in both Amboseli and Tsavo East. Guides are vital to the enjoyment of these wonderful places and make a huge difference to what you see, learn and enjoy. If they are not of a suitably trained standard, temperament or not enthusiastic about all wildlife, long-anticipated (and expensive) trips will be spoiled. Quick fixes, such as offers of treats or bottles of wines, do not detract from the very bad taste of having to complain and try to get someone to take us seriously.
As travellers are told to do, we complained to the management and sent emails with our concerns and experiences to Expert Africa. Although Richard was liaising with Southern Cross what he was being told was often not what we were experiencing on the ground. In fact, he was being given false information. Six of the last 7 days on safari had problems. Julius at Satao Elerai did discuss things with us and try to sort out a solution. The problem with that is that the low standards should not have been acceptable to the Lodge or Southern Cross in the first place. During the last 4 days with the final guide, neither camp management nor Southern Cross management dealt with us directly. We are left feeling frustrated, angry and disappointed with a reasonable part of our trip." Read full review: 19 nights in Africa; 13 on a Kenya safari
Kicheche Valley in Naboisho Conservancy and Il Moran in the Mara Reserve were wonderful places to stay. The welcome, the location, the staff, the food and the guiding were all very professional and we would certainly go back to both of them.
Satao Elerai is in a beautiful location especially if you are lucky enough to see Kilimanjaro. Satao Camp is tired and would benefit from some energy from management.
The guiding problems we had with Southern Cross definitely affected our safari in both Amboseli and Tsavo East. Guides are vital to the enjoyment of these wonderful places and make a huge difference to what you see, learn and enjoy. If they are not of a suitably trained standard, temperament or not enthusiastic about all wildlife, long-anticipated (and expensive) trips will be spoiled. Quick fixes, such as offers of treats or bottles of wines, do not detract from the very bad taste of having to complain and try to get someone to take us seriously.
As travellers are told to do, we complained to the management and sent emails with our concerns and experiences to Expert Africa. Although Richard was liaising with Southern Cross what he was being told was often not what we were experiencing on the ground. In fact, he was being given false information. Six of the last 7 days on safari had problems. Julius at Satao Elerai did discuss things with us and try to sort out a solution. The problem with that is that the low standards should not have been acceptable to the Lodge or Southern Cross in the first place. During the last 4 days with the final guide, neither camp management nor Southern Cross management dealt with us directly. We are left feeling frustrated, angry and disappointed with a reasonable part of our trip." Read full review: 19 nights in Africa; 13 on a Kenya safari
Overall trip
Average
Ms M.
London
"Another good holiday, despite the rain!"
I visited Kenya between 4 Jan 2020 and 16 Jan 2020
"As I said in my email to Richard, nobody can be blamed for the unprecedented levels of rainfall in Kenya over the past few months and its effect on the ground, the vegetation and the distribution and accessibility of the wildlife - well, nobody at Expert Africa or on the ground in Kenya. The climate change deniers, maybe!!!
We enjoyed our holiday nevertheless but the issues with wildlife mean that, if we're being honest, it wasn't as good as our first trip last year. We're not very experienced Safari goers and haven't got to the stage that more sophisticated guests might be at, of wanting to look very hard for animals; we want to come out of our camp and see herds of animals across the plains for as far as the eye can see and, at times this year, there was nothing very much as far as the eye could see!
We would like to note that none of the guides we had this year were as good as the excellent ones we had last year.
It's also worth mentioning that there was a misunderstanding about our pick-up time from the airport hostel to go to Solio. Some months ago, we changed the time from 7.30 am to 10 am, and this later time was clearly on our itinerary. However, Patrick from Safari Collections turned up at 7.30 when we were still in bed! He was very good-natured about it and waited for us to get ready and to have breakfast. He was pleasant and chatty throughout the drive and when he came back to Solio to collect us and drive us to Elephant Bedroom. We're not in any way complaining about this. These things happen but we thought you'd like to know." Read full review: 12 nights in Africa; 11 on a Kenya safari
We enjoyed our holiday nevertheless but the issues with wildlife mean that, if we're being honest, it wasn't as good as our first trip last year. We're not very experienced Safari goers and haven't got to the stage that more sophisticated guests might be at, of wanting to look very hard for animals; we want to come out of our camp and see herds of animals across the plains for as far as the eye can see and, at times this year, there was nothing very much as far as the eye could see!
We would like to note that none of the guides we had this year were as good as the excellent ones we had last year.
It's also worth mentioning that there was a misunderstanding about our pick-up time from the airport hostel to go to Solio. Some months ago, we changed the time from 7.30 am to 10 am, and this later time was clearly on our itinerary. However, Patrick from Safari Collections turned up at 7.30 when we were still in bed! He was very good-natured about it and waited for us to get ready and to have breakfast. He was pleasant and chatty throughout the drive and when he came back to Solio to collect us and drive us to Elephant Bedroom. We're not in any way complaining about this. These things happen but we thought you'd like to know." Read full review: 12 nights in Africa; 11 on a Kenya safari
Overall trip
Good
Mr &Mrs W
Bamford
"My Dec 2019 trip"
I visited Kenya and 1 other country between 20 Dec 2019 and 5 Jan 2020
"Amazing family holiday. A first trip to Africa for 3/4 of us - We felt very well looked after and all arrangements worked well. So pleased with Richard's recommendations for us. Many many thanks."
Read full review: 16 nights in Africa; 8 on a Kenya safari
Overall trip
Excellent
Dr Z
USA
"Trip of a lifetime "
I visited Kenya between 29 Nov 2019 and 11 Dec 2019
"Incredible, unforgettable family vacation. If we had known how miraculous a safari trip would be, we would have found a way to scrape the money together decades ago.
My eleven year old daughter and my parents in their seventies were equally delighted and astonished. We visited Kenya during the short rains in early December and felt it was a perfect time of year to go. Incredible wildlife!!!!!" Read full review: 12 nights in Africa; 12 on a Kenya safari
My eleven year old daughter and my parents in their seventies were equally delighted and astonished. We visited Kenya during the short rains in early December and felt it was a perfect time of year to go. Incredible wildlife!!!!!" Read full review: 12 nights in Africa; 12 on a Kenya safari
Overall trip
Excellent
Mrs Jana
Berlin
"Luxury Kenya 2019"
I visited Kenya between 7 Nov 2019 and 16 Nov 2019
"It was the best trip of my live but I was really disappointed about the Karen Blixen Camp
Suggestions to help us improve our trips or our service
Many Thanks to Lyndsey and the whole team.
I´m 100% satisfied and if I want to go to Africa once more, I would book with you
Many Thanks" Read full review: 9 nights in Africa; 9 on a Kenya safari
Suggestions to help us improve our trips or our service
Many Thanks to Lyndsey and the whole team.
I´m 100% satisfied and if I want to go to Africa once more, I would book with you
Many Thanks" Read full review: 9 nights in Africa; 9 on a Kenya safari
Overall trip
Good
Lynn H
Edmonton
"Nancie Wight tour"
I visited Kenya between 31 Oct 2019 and 14 Nov 2019
"This was an amazing adventure for our family and we are grateful to Richard Trillo for his efficient and thoughtful planning of our trip.
Nancie Wight was our guide on the ground and she is wonderful! From her expert photographic advice to her warm, welcoming (and fun!) manner, we could not ask for a better host!
We are already thinking about our return in 2021!
Suggestions to help us improve our trips or our service:
Thank you but we have no suggestions for improvements -- we had a wonderful trip!" Read full review: 14 nights in Africa; 12 on a Kenya safari
Nancie Wight was our guide on the ground and she is wonderful! From her expert photographic advice to her warm, welcoming (and fun!) manner, we could not ask for a better host!
We are already thinking about our return in 2021!
Suggestions to help us improve our trips or our service:
Thank you but we have no suggestions for improvements -- we had a wonderful trip!" Read full review: 14 nights in Africa; 12 on a Kenya safari
Overall trip
Excellent
522
reviews of Nairobi by travellers since August 2007
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