Reviews of safaris to Victoria Falls
We have always listened to our travellers, and now you can learn from them also. Below are links to feedback from recent trips - these are their views, not ours! See what they think of us, and about our trips to Africa:
Mr E
Berkeley
"Zambia Safari"
I visited Zambia and 1 other country between 17 Jun 2011 and 3 Jul 2011
"The trip overall was quite good. There were a few bumps, but they were resolved without too much trouble. I think the camps in South Luangwa were uniformly excellent, and I got good value for the time of year that I went (June). Lower Zambezi was excellent - I think this is a truly beautiful area for safari. Unfortunately, my game viewing was as good as I would hope, but I can't fault the camp or the guides for that. The river activities provide an great change of pace.
Suggestions to help us improve our trips or our service:
My only suggestion would be to perhaps provide an alternate way of contacting Expert Africa while traveling. Perhaps, a skype number? I mention this because I had to use my mobile phone to contact Expert Africa during my travel due to a misconnect at JNB, and the roaming charges and long distance charges can add up rather quickly. My mobile phone contract in the US charges me whether I send or receive unlike many European contracts, so I had to pay for every minute used. In retrospect, I probably should have asked to correspond via e-mail since I had free internet access in the South African Airways business class lounge.
Also, it was great that you provided me the contact information in your packet, but it would also be a good idea to provide instructions on who to call and when if anything should go wrong during the trip. It seems like you've got representatives covering all the time zones, but it would be good to identify particular numbers to call for problems." Read full review: 16 nights in Africa; 14 on a Zambia safari
Suggestions to help us improve our trips or our service:
My only suggestion would be to perhaps provide an alternate way of contacting Expert Africa while traveling. Perhaps, a skype number? I mention this because I had to use my mobile phone to contact Expert Africa during my travel due to a misconnect at JNB, and the roaming charges and long distance charges can add up rather quickly. My mobile phone contract in the US charges me whether I send or receive unlike many European contracts, so I had to pay for every minute used. In retrospect, I probably should have asked to correspond via e-mail since I had free internet access in the South African Airways business class lounge.
Also, it was great that you provided me the contact information in your packet, but it would also be a good idea to provide instructions on who to call and when if anything should go wrong during the trip. It seems like you've got representatives covering all the time zones, but it would be good to identify particular numbers to call for problems." Read full review: 16 nights in Africa; 14 on a Zambia safari
Overall trip
Excellent
T Family
Auckland
""
I visited Namibia and 4 other countries between 11 Jun 2011 and 27 Jul 2011
"It was amazing !!! 6 weeks travelling through Africa with a 6 year old child is not everyone's ideal holiday but due to the perfect recommendations given by Maruska and the closeness with which she worked with my husband ensured we had a relatively hassle free, stress free, safe journey.
The travel book was also a great guide as it was up to date and relevant
We would (and have ) fully recommended your company and specifically Maruska to everyone we met !
Suggestions to help us improve our trips or our service:
None that we can think of" Read full review: 46 nights in Africa; 20 on a Namibia trip
The travel book was also a great guide as it was up to date and relevant
We would (and have ) fully recommended your company and specifically Maruska to everyone we met !
Suggestions to help us improve our trips or our service:
None that we can think of" Read full review: 46 nights in Africa; 20 on a Namibia trip
Overall trip
Excellent
The W family
Germany
"Seychelles, Vic Falls and Botswana"
I visited Botswana and 2 other countries between 11 Jun 2011 and 29 Jun 2011
"The holiday of a life time. the trip was wonderful and even though our itinary was quite complex it all went like clockwork. No hitches . Lucy put together a great programme abd gave us some very valuable advice ."
Read full review: 18 nights in Africa; 8 on a Botswana safari
Overall trip
Excellent
Mr & Mrs L
Battersea
""
I visited Zimbabwe between 25 May 2011 and 8 Jun 2011
"Trip as a whole lived up to expectations.
We had been a little worried about potential problems with the political situation.
At no time did we receive any thing but helpfulness and courtsey with our dealings with officials
Go now to Zimbabwe before it gets too busy! You will not regret it
Suggestions to help us improve our trips or our service:
I cannot think of anything at the moment" Read full review: 14 nights in Africa; 13 on a Zimbabwe safari
We had been a little worried about potential problems with the political situation.
At no time did we receive any thing but helpfulness and courtsey with our dealings with officials
Go now to Zimbabwe before it gets too busy! You will not regret it
Suggestions to help us improve our trips or our service:
I cannot think of anything at the moment" Read full review: 14 nights in Africa; 13 on a Zimbabwe safari
Overall trip
Excellent
Yee Family
Hong Kong
"Thank goodness we used ExpertAfrica!"
I visited Botswana and 1 other country between 25 Apr 2011 and 30 Apr 2011
"We were overall very happy with the service from start to finish by Expert Africa and all the arranged accommodations and transfers. We would have had a terrible time planning the transfers ourselves and are thankful we used such a competent, knowledgeable booking agent. Maruska, our handling agent, was professional and prompt and very detailed. The only suggestion again would be for a heads-up on the activities & possible multiple visas at Victoria Falls.
We really enjoyed our trip, and while we planned out the basic areas we wanted to visit, ExpertAfrica was able to help us connect the dots and help make our trip that much better. The areas we visited were truly wonderful.
FYI, since we had a large party, all three children (two aged 7 and one aged 2.5) were able to attend the game drives at Sandibe because we had our own party and own vehicle. Our kids had a wonderful time and loved the safaris (as did we) and with all the smooth transfers, we were happy that everything went according to plan. (Also, children under 3 were free for activities that allowed children at Victoria Falls, which made our helicopter ride over the Falls slightly less $ painful!)
Suggestions to help us improve our trips or our service:
Tipping policies are still a bit of a mystery for us, as there is always a great variable involved as far as how the service was. I'm not sure if guidelines for each area of travel is feasible, but it would be helpful to find out what other visitors tipped." Read full review: 5 nights in Africa; 3 on a Botswana safari
We really enjoyed our trip, and while we planned out the basic areas we wanted to visit, ExpertAfrica was able to help us connect the dots and help make our trip that much better. The areas we visited were truly wonderful.
FYI, since we had a large party, all three children (two aged 7 and one aged 2.5) were able to attend the game drives at Sandibe because we had our own party and own vehicle. Our kids had a wonderful time and loved the safaris (as did we) and with all the smooth transfers, we were happy that everything went according to plan. (Also, children under 3 were free for activities that allowed children at Victoria Falls, which made our helicopter ride over the Falls slightly less $ painful!)
Suggestions to help us improve our trips or our service:
Tipping policies are still a bit of a mystery for us, as there is always a great variable involved as far as how the service was. I'm not sure if guidelines for each area of travel is feasible, but it would be helpful to find out what other visitors tipped." Read full review: 5 nights in Africa; 3 on a Botswana safari
Overall trip
Excellent
Mrs & Mr H
Canada
"Africa - overall experience"
I visited Botswana and 1 other country between 21 Apr 2011 and 13 May 2011
"I look forward to another trip to Africa and would definitly recommend Expert Africa and Maruska Adye to my friends.
She is knowlegeable about the countries we visited, patinet with questions, and fast in her responses." Read full review: 22 nights in Africa; 6 on a Botswana safari
She is knowlegeable about the countries we visited, patinet with questions, and fast in her responses." Read full review: 22 nights in Africa; 6 on a Botswana safari
Overall trip
Excellent
Mrs A
London
"Great trip"
I visited Botswana and 1 other country between 16 Apr 2011 and 30 Apr 2011
"This was an excellent trip. I was travellilng alone I would really recommend it for other solo travellers.
Everything worked like clockwork, I was well looked after by camp staff and guides and had some great experiences. Because the camps are small and organised so that you all eat together I met some really interesting people and had a great time.
Suggestions to help us improve our trips or our service:
You might add that it is worth taking a beanie hat for the cold - I had to buy one in the Kalahari. Also not being used to taiylor made trips I needed to ask if I had to get a taxi from Victoria Falls Airport to my hotel - it was not clear from the itinerary that there would be driver there for me. Otherwise it was all fine." Read full review: 14 nights in Africa; 11 on a Botswana safari
Everything worked like clockwork, I was well looked after by camp staff and guides and had some great experiences. Because the camps are small and organised so that you all eat together I met some really interesting people and had a great time.
Suggestions to help us improve our trips or our service:
You might add that it is worth taking a beanie hat for the cold - I had to buy one in the Kalahari. Also not being used to taiylor made trips I needed to ask if I had to get a taxi from Victoria Falls Airport to my hotel - it was not clear from the itinerary that there would be driver there for me. Otherwise it was all fine." Read full review: 14 nights in Africa; 11 on a Botswana safari
Overall trip
Excellent
Mr G
Leics
"A great adventure"
I visited Botswana and 2 other countries between 10 Apr 2011 and 18 Apr 2011
"This was a fairly last minute trip that I decided upon between leaving one job and starting the next and was designed to draw a line under the former and refresh me in preparation for the latter. It worked a treat.
The arrangements through Expert Africa were simple despite a change of schedule due to availability, communications were easy - mostly email with the occasional phone call, and everything went to plan whilst I was there, with all transfers working perfectly.
I normally plan and book my own holidays directly but as this was my first time in Africa, I wanted some local knowledge and expertise, and Expert Africa provided this to make it all painless. I don't hesitate to recommend them." Read full review: 8 nights in Africa; 3 on a Botswana safari
The arrangements through Expert Africa were simple despite a change of schedule due to availability, communications were easy - mostly email with the occasional phone call, and everything went to plan whilst I was there, with all transfers working perfectly.
I normally plan and book my own holidays directly but as this was my first time in Africa, I wanted some local knowledge and expertise, and Expert Africa provided this to make it all painless. I don't hesitate to recommend them." Read full review: 8 nights in Africa; 3 on a Botswana safari
Overall trip
Excellent
The O Family
Farnham
"Unforgettable trip that never disappointed"
I visited Botswana and 1 other country between 2 Apr 2011 and 13 Apr 2011
"As first-time safari travellers with 2 young kids, there were a few nerves as we stepped off the plane in Johannesburg, but all the detailed planning worked beautifully and the whole trip was executed incredibly well."
Read full review: 11 nights in Africa; 8 on a Botswana safari
Overall trip
Excellent
A&M
London
"The emerald trip"
I visited Zambia and 1 other country between 4 Mar 2011 and 19 Mar 2011
"Another fantastic trip, our third one with Expert Africa, thanks Ellie!
This was a longer trip (2 weeks) visiting two Countries and several places. This involved a lot of organization and we are once again impressed by how well every little details is sorted in advance. We spent a lot of time asking Ellie a million questions and debating about options and she never ever gets tired of answering my emails...and usually in a matter of hours if not minutes! Every suggestion she gives us is great.
Having been to Tanzania previously in June, we wanted to see different places and the green season. The landscape is fantastic and as expected it is a bit harder to see animals, but we still saw a lot. Of course this is not the best season for walks, as it is a bit hot (at least for us) and some roads and area are not accessible or not safe for walking but we did enjoy morning walks. The bonus is there are very few people and you have the places for yourself.
The game behaviour is very different in South Luangwa and Hwange: in SL they are almost tame, for example impala are in the middle of the road and do not move away from you, while in Hwange they are more skittish. On the other hand Hwange feels a lot wilder (even if they created artificial waterholes). It is good to see different places and landscapes and their contrasts.
We got the biggest safari bug and we are already dreaming about another trip, with Expert Africa of course!
As a last comment I would like to add that everywhere we went everyone (including a couple of tour operator from Australia) spoke highly of the Expert Africa team, not surprisingly!
Thanks a million!
Suggestions to help us improve our trips or our service:
No matter how hard I think I cannot find any suggestion- no need to improve!" Read full review: 15 nights in Africa; 9 on a Zambia safari
This was a longer trip (2 weeks) visiting two Countries and several places. This involved a lot of organization and we are once again impressed by how well every little details is sorted in advance. We spent a lot of time asking Ellie a million questions and debating about options and she never ever gets tired of answering my emails...and usually in a matter of hours if not minutes! Every suggestion she gives us is great.
Having been to Tanzania previously in June, we wanted to see different places and the green season. The landscape is fantastic and as expected it is a bit harder to see animals, but we still saw a lot. Of course this is not the best season for walks, as it is a bit hot (at least for us) and some roads and area are not accessible or not safe for walking but we did enjoy morning walks. The bonus is there are very few people and you have the places for yourself.
The game behaviour is very different in South Luangwa and Hwange: in SL they are almost tame, for example impala are in the middle of the road and do not move away from you, while in Hwange they are more skittish. On the other hand Hwange feels a lot wilder (even if they created artificial waterholes). It is good to see different places and landscapes and their contrasts.
We got the biggest safari bug and we are already dreaming about another trip, with Expert Africa of course!
As a last comment I would like to add that everywhere we went everyone (including a couple of tour operator from Australia) spoke highly of the Expert Africa team, not surprisingly!
Thanks a million!
Suggestions to help us improve our trips or our service:
No matter how hard I think I cannot find any suggestion- no need to improve!" Read full review: 15 nights in Africa; 9 on a Zambia safari
Overall trip
Excellent
548
reviews of Victoria Falls by travellers since August 2007
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