Reviews of safaris to Victoria Falls
We have always listened to our travellers, and now you can learn from them also. Below are links to feedback from recent trips - these are their views, not ours! See what they think of us, and about our trips to Africa:
"A really fantastic trip"
Suggestions to help us improve our trips or our service:
No suggestions; it was all perfect." Read full review: 8 nights in Africa; 3 on a Namibia trip
"I trip I would recommend"
In Zimbabwe we found wonderful places, very friendly and reliable people, an attentive and personalized service.
Suggestions to help us improve our trips or our service:
We think you did a very good job. Next trip to Africa will be booked with you again!" Read full review: 12 nights in Africa; 12 on a Zimbabwe safari
"Zambia Safari"
Suggestions to help us improve our trips or our service:
My only suggestion would be to perhaps provide an alternate way of contacting Expert Africa while traveling. Perhaps, a skype number? I mention this because I had to use my mobile phone to contact Expert Africa during my travel due to a misconnect at JNB, and the roaming charges and long distance charges can add up rather quickly. My mobile phone contract in the US charges me whether I send or receive unlike many European contracts, so I had to pay for every minute used. In retrospect, I probably should have asked to correspond via e-mail since I had free internet access in the South African Airways business class lounge.
Also, it was great that you provided me the contact information in your packet, but it would also be a good idea to provide instructions on who to call and when if anything should go wrong during the trip. It seems like you've got representatives covering all the time zones, but it would be good to identify particular numbers to call for problems." Read full review: 16 nights in Africa; 14 on a Zambia safari
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The travel book was also a great guide as it was up to date and relevant
We would (and have ) fully recommended your company and specifically Maruska to everyone we met !
Suggestions to help us improve our trips or our service:
None that we can think of" Read full review: 46 nights in Africa; 20 on a Namibia trip
"Seychelles, Vic Falls and Botswana"
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We had been a little worried about potential problems with the political situation.
At no time did we receive any thing but helpfulness and courtsey with our dealings with officials
Go now to Zimbabwe before it gets too busy! You will not regret it
Suggestions to help us improve our trips or our service:
I cannot think of anything at the moment" Read full review: 14 nights in Africa; 13 on a Zimbabwe safari
"Thank goodness we used ExpertAfrica!"
We really enjoyed our trip, and while we planned out the basic areas we wanted to visit, ExpertAfrica was able to help us connect the dots and help make our trip that much better. The areas we visited were truly wonderful.
FYI, since we had a large party, all three children (two aged 7 and one aged 2.5) were able to attend the game drives at Sandibe because we had our own party and own vehicle. Our kids had a wonderful time and loved the safaris (as did we) and with all the smooth transfers, we were happy that everything went according to plan. (Also, children under 3 were free for activities that allowed children at Victoria Falls, which made our helicopter ride over the Falls slightly less $ painful!)
Suggestions to help us improve our trips or our service:
Tipping policies are still a bit of a mystery for us, as there is always a great variable involved as far as how the service was. I'm not sure if guidelines for each area of travel is feasible, but it would be helpful to find out what other visitors tipped." Read full review: 5 nights in Africa; 3 on a Botswana safari
"Africa - overall experience"
She is knowlegeable about the countries we visited, patinet with questions, and fast in her responses." Read full review: 22 nights in Africa; 6 on a Botswana safari
"Great trip"
Everything worked like clockwork, I was well looked after by camp staff and guides and had some great experiences. Because the camps are small and organised so that you all eat together I met some really interesting people and had a great time.
Suggestions to help us improve our trips or our service:
You might add that it is worth taking a beanie hat for the cold - I had to buy one in the Kalahari. Also not being used to taiylor made trips I needed to ask if I had to get a taxi from Victoria Falls Airport to my hotel - it was not clear from the itinerary that there would be driver there for me. Otherwise it was all fine." Read full review: 14 nights in Africa; 11 on a Botswana safari
"A great adventure"
The arrangements through Expert Africa were simple despite a change of schedule due to availability, communications were easy - mostly email with the occasional phone call, and everything went to plan whilst I was there, with all transfers working perfectly.
I normally plan and book my own holidays directly but as this was my first time in Africa, I wanted some local knowledge and expertise, and Expert Africa provided this to make it all painless. I don't hesitate to recommend them." Read full review: 8 nights in Africa; 3 on a Botswana safari

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