Reviews of trips to Kigali

"From Victoria Falls onwards our holiday was one highlight after another. And everything ran like clockwork with friendly, professional people always there to help and guide us.

Thank you ExpertAfrica" Read full review: 17 nights in Africa; 7 on a Botswana safari

"We had an amazing time. Everyday had something new to experience. We didn't have a single bad day." Read full review: 17 nights in Africa; 7 on a Botswana safari

"I was thrilled from beginning to end with this holiday. Each of the wildlife experiences exceeded my expectations and whetted my appetite." Read full review: 17 nights in Africa; 7 on a Botswana safari

"This was our first trip to Africa and, thanks to Saskia Adye's excellent help and advice, it was a thoroughly memorable and enjoyable month-long holiday with fantastic game sightings as well as lots of cultural interactions.

We were extremely happy with all of our accommodation and transfers. The only disappointment was Rwandair Express which is the most unreliable airline that we've ever flown with, but Saskia did warn me of that in advance so I should have taken her advice to fly SAA instead!

Would highly recommend Expert Africa - and Saskia Adye in particular - to anyone planning a trip to this fascinating continent.

Suggestions to help us improve our trips or our service:

You thought of everything so .....no!" Read full review: 24 nights in Africa; 5 on a Rwanda safari

"Our itinerary (Kigali - Volcanoes - Kibuye (Lake Kivu) - Nyungwe - Kigali) let us see a good cross section of this beautiful country. It was structured for the most part aroung gorilla or other primate treks. They were wonderful but anyone considering a similar itineray should understand that most treks take place in the early morning and as a consequence there is a lot of spare time in lodges/hotels that can be quite remote from other facilities and have few of their own- bring a few good books for if the weather is bad! Monkeys (or canopy) in Nyungwe could have been done on same day as chimps and a day saved.

Expert Africa (Liz, Eleanor and Chris) were very helpful in addressing what at the time (Dec 12) was a delicate security situation in the Rwanda/DRC border area with changing FCO advice. As a result we did not stay in Gisenyi which would have more going on than Kibuye.

Our vehicle/guide were provided by Primates Safaris who were very good - we would recommend them if available." Read full review: 13 nights in Africa; 13 on a Rwanda safari

"Patrick was a great personable driver who added to the overall holiday with his knowledge of the country and willingness to engage in conversation.

Rwanda is a great country who have put the past behind them and are looking forward to a bright future (hopefully). The country is the cleanness I visited in Africa, the people are friendly and embrace all visitors. Children are keen to engage in conversation to practise their English. Food was surprisingly of very good quality. An up and coming country on the world stage and one I would recommend to visit.

Suggestions to help us improve our trips or our service:

A suggestion would be to offer a boat transfer on the lake for one leg of the journey rather than driving.

If I was to do it again, I would suggest doing the trip the other way round i.e. starting at the Forest and finishing with the gorillas as a highlight. I know that most trips are subject to getting the gorilla pass so this may not always be possible." Read full review: 12 nights in Africa; 12 on a Rwanda safari

"The trip was amazing, Rwanda exceed our expectations and I wished we'd stayed longer. Selous is a worthy extension and I couldn't have been happier with all the guides, transfers, flights and all but one of the hotels!

I would like to put in a plea that EA consider booking Rwandair air connections between Kigali-DAR/Kili. They are by far the most efficient and organised airline I've used in Africa and for clients looking to do a similar trip I would opt to book your own internal flights, than go back to Nairobi using EA partner airlines.

Thanks to Ellie and all at EA for organising a fabulous trip for us." Read full review: 13 nights in Africa; 5 on a Tanzania safari

"Fantastic holiday....worth every penny!

Suggestions to help us improve our trips or our service:

The only comment I could make is that Travellers should be informed that they must always bring wet weather gear regardless of season rather than just giving a "suggestion". When it rains it really rains and we were there in the dry season!

Everything else was wonderful and we would especially like to thank our guide (Alex), who really made our holiday" Read full review: 8 nights in Africa; 8 on a Rwanda safari

"everything we had anticipated

generally everything was excellent, except the Milles Collines Hotel was very poor in copmparison and worse than expected" Read full review: 13 nights in Africa; 7 on a Tanzania safari

"We were/are very pleased at your succesful efforts to change our dates etc.

Nairobi airport was not a good experience, both changing to fly to Tanzania and coming back from Rwanda. Talking to others, flying to Amsterdam and then with KLM to Kilimanjaro sounded much easier." Read full review: 14 nights in Africa; 8 on a Tanzania safari