Travel reviews by Mr & Mrs F from Victoria
Review Distribution
Total number of trips
1
Countries visited
4
Lodges stayed in
7
Excursions taken
0
Africa with relatives and friends
Botswana and 3 other countries between 26 May 2013 and 12 Jun 2013
"I was thrilled from beginning to end with this holiday. Each of the wildlife experiences exceeded my expectations and whetted my appetite."
Arranged By Maruska AdyeRowe
Ilala Lodge
"Water water everywhere"
2 nights
Arrived
26 May 2013
Excellent
Experience Report
Overall Rating:
Excellent
Location
Excellent
Service
Excellent
Activities
Excellent
Rooms
Excellent
Food
Good
Facilities
Good
Feedback response
Upon receiving the details of the credit card overcharge, Ilala Lodge quickly looked into the matter. They discovered that a glitch in the credit card system made it appear that the first payment deducted from the card did not go through, and so they processed the payment again in reality both payments were deducted from the card. In order to settle this matter, Ilala Lodge quickly refunded this travellers card, and apologised for any inconvenience caused.
Manager & Senior Africa Specialist
Chobe Princesses
"Wonderful bird and animal life"
3 nights
Arrived
28 May 2013
"This part of our trip totally exceeded my expectations. The men looking after us could not do enough for us."
Excellent
Experience Report
Overall Rating:
Excellent
Location
Excellent
Service
Excellent
Activities
Excellent
Rooms
Excellent
Food
Excellent
Facilities
Excellent
Lebala Camp
"Safari in great comfort"
3 nights
Arrived
31 May 2013
"This was our first experience of African animals on the savannah and it was fantastic. Once again the staff were extremely helpful and ensured we would have a memorable time."
Excellent
Experience Report
Overall Rating:
Excellent
Location
Excellent
Service
Excellent
Activities
Excellent
Rooms
Excellent
Food
Excellent
Facilities
Excellent
Little Kwara (Not currently featured by Expert Africa)
"Cheetahs striding on the plain"
4 nights
Arrived
3 Jun 2013
"Lions, cheetahs, leopards, elephants. But presented to us in such a skilled manner. An elephant almost joined us in the shower; so close to our room."
Excellent
Experience Report
Overall Rating:
Excellent
Location
Excellent
Service
Excellent
Activities
Excellent
Rooms
Excellent
Food
Excellent
Facilities
Excellent
Not currently featured by Expert Africa
Overnight in Johannesburg. (Not currently featured by Expert Africa)
"Overnight in Johannesburg. review"
1 night
Arrived
7 Jun 2013
"The airport hotel was fine, but not a memorable experience. Why should it be?
Transfer from the airport to the hotel was chaotic and ill-organised. The hotel should know how many guests it has arriving, and should have enough transport.
One annoying aspect of arriving in Johannesburg is the pestering by "porters", but this is a problem for the airport authorities, not Expert Africa. We learned from our initial experience on arrival, and managed it better on this second occasion."
Transfer from the airport to the hotel was chaotic and ill-organised. The hotel should know how many guests it has arriving, and should have enough transport.
One annoying aspect of arriving in Johannesburg is the pestering by "porters", but this is a problem for the airport authorities, not Expert Africa. We learned from our initial experience on arrival, and managed it better on this second occasion."
Average
Experience Report
Overall Rating:
Average
Location
Excellent
Service
Good
Activities
Average
Rooms
Good
Food
Good
Facilities
Good
Not currently featured by Expert Africa
Mountain Gorilla View Lodge
"Gorillas in the eucalypt forrests"
3 nights
Arrived
8 Jun 2013
"My only complaint about this part of the trip is that I was unaware that there were other parks and activities which I could have experienced; my fault as I assumed that we were only going for the gorillas, and had done no research on the rest of Rwanda."
Excellent
Experience Report
Overall Rating:
Excellent
Location
Excellent
Service
Excellent
Activities
Excellent
Rooms
Average
Food
Average
Facilities
Good
Kigali Serena Hotel
"Kigali Serena Hotel review"
1 night
Arrived
11 Jun 2013
"Removed from town, so one feels restricted in exploring or moving about. We had our best meal in Africa here."
Excellent
Experience Report
Overall Rating:
Excellent
Location
Good
Service
Excellent
Activities
Average
Rooms
Excellent
Food
Excellent
Facilities
Good
The room, meals, outdoor areas and level of service were excellent."