Reviews of safaris to Etosha National Park
1308 holiday reviews from our travellers of holidays which include Etosha.
"Will Be Back Again and with Expert Africa!"
Gwynneth was absolutely brilliant, she advised us on all aspects of the trip and nothing ever seemed to much trouble. Even basic advice from driving the car, carrying cash, what to see and do, everything! We had such an amazing honeymoon and I really do credit this to the help and advice Gwynneth gave us. Even post the trip Gwynneth has been a fantastic help.
Our trip to Africa was amazing everything we hoped for and whole lot more, and gave us a taste to want to go back, see other countries but also revisit Namibia there is so much we haven't seen, and the people are just great, friendly people!
The Bradt guide you are sent when booking the trip is also the best guidebook I have ever used, written by the MD of Expert Africa it just shows how much knowledge the company has about the countries it sells and gives you a lot of confidence in them.
Suggestions to help us improve our trips or our service:
Keep on keeping on!
You are doing a brilliant job can't think of anything that would improve it.....unless the holidays are free!!" Read full review: 15 nights in Africa; 13 on a Namibia trip
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"absolutely fantastic"
Suggestions for improvements:
Your service was so good, we cannot think of any way you could improve!" Read full review: 15 nights in Africa; 13 on a Namibia trip
"A great trip"
We would advise anyone planning / booking such a trip to use Expert Africa, although do start planning your trip early as it takes a surprisingly long time backwards and forwards getting all accommodation choices confirmed." Read full review: 10 nights in Africa; 7 on a Namibia trip
"The best holiday experience ever"
Everything in the guide book and the additional notes were really accurate and a great help - we held on to our luggage (just - got lost in Jo'burg but eventually turned up in time for me to put it on the next flight).
My problem now is the next holiday - how can it get any better - it was everything we wanted and more - Marushka I'm relying on you to suggest something!!!!! If it hadn't been for |Marushka taking up my case then we wouldn't have made the trip this September, and maybe wouldn't have done it at all - we had made out commitment to Expert Africa by sending a cheque for ÂŁ900 deposit before we had anything booked - hope Marushka gets some reward for her efforts.
Suggestions to help us improve our trips or our service
Offer customers spread sheets of accommodation availabilty if it is difficult to put a trip together, otherwise you could lose them. I realise it changes all the time but it worked for us eventually." Read full review: 20 nights in Africa; 16 on a Namibia trip
"Can't wait till next time"
Suggestions to help us improve our trips or our service:
This is the most difficult question you have asked and we cannot think of anything so far. Very sad to hear that Maruska has left, who will organise our next trip?
Expert Africa responds
Maruska has sadly left the UK office to set up an Expert Africa satelite office in her home country - New Zealand. She is still reachable by email and will remain very much part of Expert Africa. However, for ease of contact, she recommends that all our UK travellers contact one of her very able colleagues at Expert Africa by phone or email - whilst she will be concentrating more on our travellers who live in Australasia and North America." Read full review: 17 nights in Africa; 11 on a Namibia trip
"Met all expectations!"
One point, I gave a few hitchhikers a lift, but I was unsure if this invalidated my car insurance policy. Perhaps, you mention this in the materials you send but it might be made clearer, even if this may mean that some people will choose not to give lifts in the future, which would be a pity.
Suggestions for improvements:
Yes just one and it is not said in anger. At Okahandja at the largest of the two sets of stalls at either end of the town that sell carvings, trinkets, etc, the level from which one had to bargain was ridiculous. I wanted 4 items of moderate size and value, and the opening price from the young stall holder was $1,200. I eventually left with the goods having paid 450 Namibian dollars, and I'm sure the stall holder wasn't losing money even at that price.
I met two touring couples at a cafe right opposite the site shortly afterwards who asked me about the place. After I told them, they refused to go there! Setting such very high initial prices for items that are frankly not worth the equivalent of ÂŁ100 not only is far too greedy but not even in the interests of the stall holders since I think their attitudes may deter some tourists. In any event, your customers should be warned about what they can expect if they 'go shopping' there." Read full review: 10 nights in Africa; 8 on a Namibia trip
"An excellent first trip to Namibia."
Thanks to your faultless arrangements we had an excellent holiday. From all the communication prior to our trip, to the pack we received with all our vouchers and information regarding our travel, there was nothing else we could have asked for or needed.
I would have no hesitation in using your company again or recommending you to anyone else.
Thank you.
Suggestions for improvements:
How can you improve on the excellent job you do already?" Read full review: 18 nights in Africa; 11 on a Namibia trip
"Enjoyable trip"
We would suggest Expert Africa check out the service before sending any guest to them. Or at least a word of warning to them if they insist of staying there." Read full review: 15 nights in Africa; 14 on a Namibia trip
"Another Great Holiday by Expert Africa"
More used to Botswana there were differences but while we could not see all of Namibia in the time available Sabina ensured what we did see was the best available. We had numerous experiences in our short stay in this amazing country - mountains, desert, classic mopane bush and high veldt. We saw so many wonderful animals and birds and were looked after quite royally. Another terrific holiday.
Thank you and we look forward to you looking after us many more times in the future.
Suggestions for improvements:
We think the Expert Africa product is second to none and we never fail to sell you to people interested in Africa. We have already mailed you about the outstanding co-ordination you set up to re-arrange our flights home when we were fogged in in Damaraland. Just what we have come to expect of a great company. As to Namibia just a few general observations:
Can you ask Wilderness Safaris to see if they can dissuade their camp managers from always feeling they have to talk to us if we are alone. Sometimes it is nice just to sit and enjoy the place in peace and quiet.
Wilderness and Okonjima in Namibia seem to overlook the added value to a game drive of stopping for morning coffee. Works in the Okavango why not in Namibia?
Finally, it might be worth reminding travellers to Namibia that much of the north of the country is several thousand feet above sea level with very low humidity. Plays havoc with sensitive sinuses but makes one very fit!!" Read full review: 12 nights in Africa; 9 on a Namibia trip
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