Reviews of Four Points Nairobi Airport
Wildlife sightings and reviews
167 independent comments and wildlife information from our travellers who have visited Four Points Nairobi Airport and kindly agreed to share their thoughts. They do not necessarily represent the views of Expert Africa
Ms P.
Cambs
"Four Points Nairobi Airport review"
1 night Arrived 20 Oct 2022
"We spent one night at Four Points Nairobi Airport, and found the overall stay to be good.
The rooms were comfortable and clean, as well as having all the modern amenities we needed. Though breakfast was delicious and had a wide variety of options to choose from, dinner - in the terrace restaurant - was not great. The buffalo chicken wings were very sweet, which they are not meant to be, and when we asked them to correct it they just added red chilli powder to it, to the point where it was inedible. All of their dishes were sweet, even the mains.
Although the hotel was close to the airport, when it came to exploring the city we found the location to be inconvenient.
The staff were very friendly and hospitable." See all these reviews: 9n in Kenya
The rooms were comfortable and clean, as well as having all the modern amenities we needed. Though breakfast was delicious and had a wide variety of options to choose from, dinner - in the terrace restaurant - was not great. The buffalo chicken wings were very sweet, which they are not meant to be, and when we asked them to correct it they just added red chilli powder to it, to the point where it was inedible. All of their dishes were sweet, even the mains.
Although the hotel was close to the airport, when it came to exploring the city we found the location to be inconvenient.
The staff were very friendly and hospitable." See all these reviews: 9n in Kenya
Experience Report
Overall Rating:
Good
Location:
Average
Service:
Good
Rooms:
Good
Food:
Average
Mrs K.
Gravesend
"Four Points Nairobi Airport review"
1 night Arrived 4 Oct 2022
"Excellent hotel close to airport ,staff welcoming ,rooms clean and well appointed.
Bed comfortable, breakfast was amazing with variety of seating areas ,the rooftop pool and bar area looked great although we didn’t use as only there overnight" See all these reviews: 11n in Kenya
Bed comfortable, breakfast was amazing with variety of seating areas ,the rooftop pool and bar area looked great although we didn’t use as only there overnight" See all these reviews: 11n in Kenya
Experience Report
Overall Rating:
Excellent
Location:
Excellent
Service:
Excellent
Facilities:
Excellent
Rooms:
Excellent
Food:
Excellent
Mr C
Hindhead
"Four Points Nairobi Airport review"
1 night Arrived 14 Sep 2022
"We stayed at the Four Points for only one night, arriving late in the evening and leaving early the following morning. A representative of Expert Africa’s local agent was there to meet us just outside the arrival’s terminal at JKA and guided us to a Four Points car with driver to take us to the hotel a few minutes away.
We were efficiency checked in at the hotel and found the room to be a clean large and well appointed. All hotel staff were very polite and helpful.
We had to leave quite early the next morning but were able to have a breakfast in the restaurant which I was told is open 24 hrs a day. There was a wide selection of hot and cold food and drinks available in the restaurant in buffet style, and including a chef to cook you a fresh omelette." See all these reviews: 10n in Kenya
We were efficiency checked in at the hotel and found the room to be a clean large and well appointed. All hotel staff were very polite and helpful.
We had to leave quite early the next morning but were able to have a breakfast in the restaurant which I was told is open 24 hrs a day. There was a wide selection of hot and cold food and drinks available in the restaurant in buffet style, and including a chef to cook you a fresh omelette." See all these reviews: 10n in Kenya
Experience Report
Overall Rating:
Excellent
Location:
Excellent
Service:
Excellent
Rooms:
Excellent
Food:
Excellent
Mr & Dr N
Edinburgh
"Four Points Nairobi Airport review"
1 night Arrived 14 Sep 2022
"Nice hotel, friendly staff, good security, very good breakfast"
See all these reviews: 9n in Kenya
Experience Report
Overall Rating:
Excellent
Location:
Excellent
Service:
Excellent
Rooms:
Excellent
Food:
Excellent
Ms E.
London
"Four Points Nairobi Airport review"
1 night Arrived 11 Sep 2022
"Average airport hotel.
Nice rooftop restaurant." See all these reviews: 11n in Tanzania; 6n in Zanzibar; 1n in Kenya
Nice rooftop restaurant." See all these reviews: 11n in Tanzania; 6n in Zanzibar; 1n in Kenya
Experience Report
Overall Rating:
Good
Rooms:
Average
Food:
Average
Service:
Good
Facilities:
Average
Dr G & Dr E
UK
"Four Points Nairobi Airport review"
1 night Arrived 10 Sep 2022
"Very efficient and an ideal stopover for late/early flights.
The breakfast buffet was extensive.
Just a shame that we could not experience the rooftop pool!" See all these reviews: 14n in Kenya
The breakfast buffet was extensive.
Just a shame that we could not experience the rooftop pool!" See all these reviews: 14n in Kenya
Experience Report
Overall Rating:
Excellent
Location:
Excellent
Service:
Good
Activities:
Excellent
Rooms:
Good
Food:
Excellent
Facilities:
Excellent
Mr P.
Cambridge
"Four Points Nairobi Airport review"
1 night Arrived 9 Sep 2022
"Hotel very conveniently situated near the airport, staff friendly and helpful."
See all these reviews: 10n in Kenya
Experience Report
Overall Rating:
Excellent
Location:
Excellent
Service:
Excellent
Rooms:
Good
Food:
Excellent
Jenny
Faversham
"Four Points Nairobi Airport review"
1 night Arrived 4 Sep 2022
"Unfortunately, my booking seemed to have been cancelled so I had to wait around 20 minutes for it to be sorted, with little information forthcoming. I know 20 minutes isn't long - but it felt so after a long flight!
The room was fine (clean, spacious, bottled water, etc), but I wouldn't really expect to rate airport hotels higher than average." See all these reviews: 7n in Zanzibar; 5n in Tanzania; 1n in Kenya
The room was fine (clean, spacious, bottled water, etc), but I wouldn't really expect to rate airport hotels higher than average." See all these reviews: 7n in Zanzibar; 5n in Tanzania; 1n in Kenya
Experience Report
Overall Rating:
Average
Location:
Excellent
Rooms:
Good
Feedback Response
We've been in touch with The Four Points about this incident and they apologised for the error here. While all arrangements had been booked and reconfirmed by Expert Africa we understand that there had been missed communication. We are working with the hotel to ensure that all goes more smoothly going forward.
Honeymooners
Malta
"Four Points Nairobi Airport review"
1 night Arrived 30 Aug 2022
"We only stayed here for a few hours before our return flight home however it was satisfactory as all Sheraton's around the world. It's an Airport Hotel. If you've seen one, you've seen them all.
Not there long enough to fairly rate." See all these reviews: 8n in Kenya; 4n in Rwanda
Not there long enough to fairly rate." See all these reviews: 8n in Kenya; 4n in Rwanda
Experience Report
Overall Rating:
Good
Location:
Good
Service:
Excellent
Rooms:
Excellent
Mr S.
Cheltenham
"Four Points Nairobi Airport review"
1 night Arrived 22 Aug 2022
"A quick drive from the airport, safe and secure. We only stayed overnight but the rooftop bar was great for a drink before bed and downstairs in the morning the breakfast was fantastic."
See all these reviews: 13n in Kenya
Experience Report
Overall Rating:
Excellent
Location:
Good
Service:
Excellent
Rooms:
Good
Food:
Excellent
Holiday styles & special interests in Kenya
From birdwatching breaks to walking holidays, find great ideas for your trip in Kenya.
Other lodges in Nairobi
Alternative places to stay in this same area.