Reviews of Crowne Plaza Nbi Apt
Wildlife sightings and reviews
60 independent comments and wildlife information from our travellers who have visited Crowne Plaza Nbi Apt and kindly agreed to share their thoughts. They do not necessarily represent the views of Expert Africa
Ms & Mr P
USA
"Crowne Plaza Nairobi Airport review"
1 night Arrived 16 May 2019
"Clean, comfortable rooms close to airport and convenient shuttle."
See all these reviews: 4n in Rwanda; 1n in Kenya
Experience Report
Overall Rating:
Good
Location:
Excellent
Rooms:
Good
Matt
Warrington
"Crowne Plaza Nairobi Airport review"
1 night Arrived 16 Feb 2019
"Great hotel, very well situated for a quick ride after a long flight.
Staff all very accommodating and pleasant.." See all these reviews: 7n in Kenya
Staff all very accommodating and pleasant.." See all these reviews: 7n in Kenya
Experience Report
Overall Rating:
Excellent
Location:
Excellent
Service:
Excellent
Rooms:
Excellent
Food:
Excellent
Dr M.
Loughborough
"Crowne Plaza Nairobi Airport review"
1 night Arrived 12 Feb 2019
"Security to get in was certainly rigorous.
Convenient for airport in morning." See all these reviews: 9n in Kenya
Convenient for airport in morning." See all these reviews: 9n in Kenya
Experience Report
Overall Rating:
Excellent
Location:
Excellent
Service:
Average
Rooms:
Good
Food:
Average
Mrs CH
Guildford
"Characterless hotel useful for airport"
2 nights Arrived 6 Feb 2019
"This hotel was perfectly adequate for our needs but suffers from absence of outdoor areas to relax or spend time in. Suitable for one night only when needing to be close to the airport.
Dreadful piped music in every conceivable area - lift, bars, corridors and at the pool
Staff helpful but front desk staff and concierge completely without any initiative" See all these reviews: 10n in Tanzania; 2n in Kenya
Dreadful piped music in every conceivable area - lift, bars, corridors and at the pool
Staff helpful but front desk staff and concierge completely without any initiative" See all these reviews: 10n in Tanzania; 2n in Kenya
Experience Report
Overall Rating:
Excellent
Location:
Good
Service:
Average
Rooms:
Good
Food:
Average
Dr & Mrs N
USA
"A place to sleep!"
1 night Arrived 3 Feb 2019
"Box breakfast was very average - we spent less than 8 hours there!"
See all these reviews: 18n in Namibia; 16n in Tanzania; 10n in Botswana; 1n in Kenya
Experience Report
Overall Rating:
Good
Location:
Excellent
Rooms:
Excellent
Food:
Average
Mr & Mrs G
Orpington
"Convenient airport hotel"
1 night Arrived 2 Feb 2019
"Very convenient for both the international and domestic airports.
It meant we were very quickly at our hotel after clearing the airport which was ideal as we took the BA day flight, so arrived late in Nairobi. We then left early the following morning after breakfast.
We returned to the hotel for dinner on our final evening and took the shuttle bus to the airport." See all these reviews: 7n in Kenya
It meant we were very quickly at our hotel after clearing the airport which was ideal as we took the BA day flight, so arrived late in Nairobi. We then left early the following morning after breakfast.
We returned to the hotel for dinner on our final evening and took the shuttle bus to the airport." See all these reviews: 7n in Kenya
Experience Report
Overall Rating:
Good
Location:
Good
Service:
Excellent
Rooms:
Excellent
Food:
Excellent
Two Travellers
UK
"Crowne Plaza Nairobi airport"
1 night Arrived 2 Feb 2019
"Very convenient and comfortable for a brief overnight stay before heading off on safari. Breakfast was very nice and the staff helpful and friendly.
We were expecting to have to look for the Crowne Plaza rep and vehicle ourselves when we came out of the arrivals hall at JKIA, but Douglas actually met us and whistled up a Crowne Plaza car for us - which was of course fine, though I am not sure if this was how it was supposed to work.
The only real issue we had was being assigned a room with a connecting door to the neighbouring room, which was a bit disconcerting. Fortunately the second door was safely locked and as we arrived late we did not query it with Reception. Perhaps all the rooms are like this but if not we would definitely request a room without this feature in future." See all these reviews: 7n in Kenya
We were expecting to have to look for the Crowne Plaza rep and vehicle ourselves when we came out of the arrivals hall at JKIA, but Douglas actually met us and whistled up a Crowne Plaza car for us - which was of course fine, though I am not sure if this was how it was supposed to work.
The only real issue we had was being assigned a room with a connecting door to the neighbouring room, which was a bit disconcerting. Fortunately the second door was safely locked and as we arrived late we did not query it with Reception. Perhaps all the rooms are like this but if not we would definitely request a room without this feature in future." See all these reviews: 7n in Kenya
Experience Report
Overall Rating:
Good
Location:
Excellent
Service:
Good
Rooms:
Good
Food:
Good
Feedback Response
We were grateful to these frequent Expert Travel travellers for their feedback on these issues. Our local transfer partners are often based at the airport to provide transfers for our travellers staying at hotels further afield or going to Wilson Airport, so this was an additional service to these travellers. The Crowne Plaza's airport vehicles provide no-fuss, shared minivan shuttles to all travellers booked to stay with them.
We're delighted these travellers had a comfortable stay at the hotel. We're sorry they felt uncomfortable about the interconnecting door in the room. However, this feature is quite common in modern, town or airport hotels to allow families to interconnect.
We're delighted these travellers had a comfortable stay at the hotel. We're sorry they felt uncomfortable about the interconnecting door in the room. However, this feature is quite common in modern, town or airport hotels to allow families to interconnect.
Ms M.
London
"Convenient and comfortable"
1 night Arrived 28 Jan 2019
"Having arrived at 10 pm, had a cup of coffee and gone to bed, and then having got up just in time to have breakfast before being picked up by Giraffe Manor, it's difficult to offer a considered assessment of the hotel.
However, the breakfast is very good and the location is excellent - it seems to be the perfect place for a stopover." See all these reviews: 12n in Kenya
However, the breakfast is very good and the location is excellent - it seems to be the perfect place for a stopover." See all these reviews: 12n in Kenya
Experience Report
Overall Rating:
Excellent
Location:
Excellent
Service:
Good
Rooms:
Excellent
Food:
Good
E & D
New Mexico
"Great idea from Richard"
1 night Arrived 19 Jan 2019
"Because my niece was flying into JKIA at 4am to start our safari that morning, Richard suggested I move to this hotel at the airport to allow L. to have breakfast with me, a shower and brief nap, before setting out at 7am.
Perfect for the above reasons, and also somewhat comforting to my niece due to the very high level of security, especially in light of recent troubles in the business district in Nairobi. The hotel is new and very up-to-standard.
By the way, the buffet offered at dinner and breakfast is not to be missed." See all these reviews: 18n in Kenya
Perfect for the above reasons, and also somewhat comforting to my niece due to the very high level of security, especially in light of recent troubles in the business district in Nairobi. The hotel is new and very up-to-standard.
By the way, the buffet offered at dinner and breakfast is not to be missed." See all these reviews: 18n in Kenya
Experience Report
Overall Rating:
Excellent
Location:
Excellent
Service:
Excellent
Rooms:
Excellent
Food:
Excellent
Mr F & Mrs B
Preston
"Crowne Plaza Nairobi Airport review"
1 night Arrived 19 Jan 2019
"We were only there a few hours on the first night but the room was good and they organised a packed breakfast box for us as we had to leave early.
Great convenient location." See all these reviews: 7n in Kenya
Great convenient location." See all these reviews: 7n in Kenya
Experience Report
Overall Rating:
Good
Location:
Excellent
Service:
Good
Rooms:
Good
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