Reviews of safaris to Okavango Delta Safari Reserves
1027 holiday reviews from our travellers of holidays which include Okavango Delta.
"MY BOTSWANA: OVERVIEW"
When I arrived in Johannesburg Airport from Maun it took nearly 2 hours to get through passport control and I had to re-enter, departures because baggage cannot go direct from Maun to Heathrow. A man who had an identity pass insisted that he gave me guidance ( which I said I did not want) because he knew where I should go.
He wanted $10 for the privilege,, which he did not get, and showed me to the wrong place anyway. After several attempts to get help a lady official opened a barrier and took me through in front of the queue and made sure I had assistance. The 'assistance' said if I wanted to give him "something" I was not to give it to him in front of anyone.(he did not get anything either!). ..Is there no other route to Botswana?
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I was very satisfied with Lucy's assistance in arranging my visit to Botswana and will definitely consider Expert Africa's assistance if I need any help in the future.
Lucy partly remembered arranging my trip to Botswana six years ago and from that trip we planned this one. Through our Emails I found Lucy friendly, lucid and easy to communicate with and within a few days at short notice My Botswana itinerary was in place. Each stage of the plan went smoothly and there were no hold-ups or my being left stranded. Even at Maun airport I received unexpected assistance to make sure I was where I was expected to be.
My experience of a very enjoyable and well-planned trip leaves me without any suggestions for improving Expert Africa's service - except for, perhaps, including within this form a feature that prevents automatic deletion when accidentally pressing a wrong key or Back to previous page..........
VERY MANY THANKS, LUCY, FOR ARRANGING MY TRIP SO EFFICIENTLY, FROM, JEAN." Read full review: 15 nights in Africa; 13 on a Botswana safari
"The most wonderful two week trip"
It exceeded our expectations in every way: accomodations, guides, food, game viewing and weather.
I am still pinching myself that it all happened.
Suggestions to help us improve our trips or our service:
Up dated guidelines on tips. The suggested tips at the camps were higher than in the booklet." Read full review: 14 nights in Africa; 8 on a Zambia safari
"June 2016 trip to Zambia and Botswana"
Almost every game drive resulted in at least one truly memorable event. Most guides were excellent - even remarkable.
We and the three couples that traveled with us loved the entire experience.
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Maruska is very capable and pleasant to work with.
The water in the Selinda Spillway was late in arriving this year, so we were slightly disappointed in that fact, but that is not in the control of EA or Selinda Explorers Camp. We loved our stay at Selinda!" Read full review: 14 nights in Africa; 8 on a Zambia safari
"Superb"
I do think that the flora aspect of these places are a resource to be developed as their was little information on them unless one asked questions. Premises should label plants important to the animals and the community as it is part of the narrative of the environment.
We would like to thank Lucy Copson for the time and trouble she took to tailor a Safari that met our needs which resulted in two very happy travelers!
We would be happy to recommend Expert Africa to anyone wanting to visit Botswana." Read full review: 12 nights in Africa; 10 on a Botswana safari
"A satisfying trip"
Incidentally, the ex-staff member who dealt with all the arrangements for my trip was NICK HOBBS (not listed below). All my comments on the overall service apply to him, and NOT to a random team member I had to pick, otherwise the form wouldn't be accepted." Read full review: 8 nights in Africa; 8 on a Botswana safari
"Botswana & Namibia safari"
Maruska went the extra mile, several times, to ensure that our itinerary was precisely what we wanted. When the initial camp selections turned out to be more expensive than we wanted, Maruska proposed alternatives that worked out very well.
Our safaris to Botswana and Namibia couldn't have been better.
Suggestions to help us improve our trips or our service:
We never received a brochure, but did receive a glossy guide to your offerings, after we had returned home. Since we used your web site, and it's very good, it wasn't really an issue.
There were a number of comments about various camps that were only for Expert Africa, but there wasn't a place to put them. So we were obliged to just put them at the end of reviews. Ditto for some suggestions regarding improvements at camps, probably only of interest to camp managers. These things could be removed before posting the reviews, if you like.
We'd like to thank the Expert Africa team, and Maruska in particular, for arranging this very special trip for us." Read full review: 17 nights in Africa; 8 on a Namibia trip
"Incredible trip"
We greatly appreciated all the work that Nick Hobbs from Expert Africa put into advising us on our itinerary to meet our requirements and budget. We hope to do it all again soon." Read full review: 7 nights in Africa; 5 on a Botswana safari
"Fabulous"
This is the 6th holiday that we have booked with Expert Africa and I must emphasise that you are the best. From the time I make my first enquiry to the final documents your staff are helpful, polite and kind enough to put up with me wanting more information, changing my mind and just giving us so much useful advice. I always recommend Expert Africa to our friends and other travellers.
We had decided that this was going to be our last holiday in Africa and indeed on our arrival at Joburg airport British Airways gave us wrong information for immigration/transit and we spent a long time in the wrong queue only to be directed to an even longer one. At this stage we said never again!
However the holiday was super and we have changed our minds and will probably be contacting you for another holiday in 2018 to celebrate our Golden Wedding.
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As I have said above you are the best.
A small point on the feedback form 'flights' is spelt incorrectly!" Read full review: 11 nights in Africa; 9 on a Botswana safari
"Experience of a lifetime!"
The transfers by Wild Horizons were spot on and she worked to find the exact vehicle we wanted. All of our accommodation bookings were perfect. The only wrinkle we experienced was the car hire company who claimed they never received a voucher they needed and tried yo charge our card a 1000 deposit, requiring several calls to expertafrica to clear the issue up" Read full review: 13 nights in Africa; 3 on a Botswana safari
"Five Stars for Expert Africa"
For your adventurist guest, when staying in Victoria falls, take a rafting trip on the Zambezi river and don't forget to do the Gorge swing if you don't have a heart condition! Botswana may be more expensive that other African countries for you Safari, but if you are concerned about the well being of the local people, we have been told that your money actually goes to free health care and education for their people. The Zero tolerance for poaching by the government appears to be working.
Its a very special place and without recommendations from Maruska Adye of Expert Africa, we would have never known what we were missing.
Suggestions to help us improve our trips or our service:
You need to update the info on laundry. There is no limits on what they wash. Shinde, Okuti and Muchenjie all provided flash lights and had plenty of medical supplies. No need to supplement this when trying to keep baggage to a minimum. Trip itinerary was flawless. All of the connections to and from camps, while "open" went off like clock work.
Thanks Again Maruska!" Read full review: 12 nights in Africa; 8 on a Botswana safari

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