Reviews of safaris to Okavango Delta Safari Reserves
1026 holiday reviews from our travellers of holidays which include Okavango Delta.
"Namibia, Botswana and Zambia July/Aug 2016"
We have learned so much about a part of the world unknown to us prior to this trip and it has certainly had an impact on the perspective that we now take about certain issues. We met some wonderful people, both inhabitants of the countries and fellow travellers, and the animals and birds that we encountered were magnificent.
It was humbling and impressive and I wish that everyone could be lucky enough to have such a fantastic opportunity.
Suggestions to help us improve our trips or our service:
At the point of booking there were times when Tracy was clearly very busy and we had to wait for responses to our questions. Her passion for Namibia and Botswana always came through and we felt fortunate to have the benefit of this.
We had need to contact her a couple of times while we were away and her response on these occasions was extremely prompt, thorough, helpful and reassuring - we were very appreciative of her care and attention we received." Read full review: 26 nights in Africa; 15 on a Namibia trip
"5-Jul-2016 to 4-Aug-2016"
Suggestions to help us improve our trips or our service:
The only suggestion would be to have people drive out the east gate of Etosha (which we did) and south through Otavi on the way to Mundulea Reserve, rather than you suggested departure through the south date of Etosha. Although more gravel road, you see more game." Read full review: 20 nights in Africa; 15 on a Namibia trip
"Trip of a lifetime!"
We saw and experienced and met some great people and visited some fantastic camps!" Read full review: 13 nights in Africa; 11 on a Botswana safari
"Far Beyond Our Expectations"
Good Points:
1 Firsthand Information
Expert Africa offers firsthand information to their customers. Information is the latest and non-biased.
2 Quick Responses
Sarah answered my queries swiftly despite a time difference between London and Tokyo. She also gave me appropriate options. Without her professional support, I could not make this Botswana safari tour come true. Thank you so much!
3 Flexibility and Efficiency
When I asked Chris to change my itinerary, he rearranged my trip plan perfectly in a short time. I was amazed at his flexibility and efficiency. Thanks a lot, Chris!
To be improved: Warning for Coldness Needed. I wish I were informed more thoroughly of how cold it is in July in Botswana (especially during morning safaris). I brought a light down jacket. But it was not enough. I needed a heavier one. .
As I told Chris on the phone, I am a stage-four lung cancer patient. My doctor said I would probably be able to live another six months or so. If I live longer than that, I will try our second African safari tour next year. Then I wish to travel with Expert Africa again. See you then!
Feedback by Kazuko Enda
We are glad to have chosen Expert Africa.
Reliability was the No. 1 criterion.
Good points: quick responses to our inquiries, perfect arrangements, good reference documents, and emergency response.
This trip was to be a once-in-a-lifetime trip, but now we wish to do it again!" Read full review: 6 nights in Africa; 6 on a Botswana safari
"Our trip was eveything we hoped for"
Her advice was invaluable, particularly for journey lengths and camp/lodge choices. This is the second trip she has arranged for us and was as enjoyable as the first.
Suggestions to help us improve our trips or our service:
We cannot think of anything that could have been done better - all arrangements worked perfectly" Read full review: 21 nights in Africa; 12 on a Namibia trip
"A Fantastic Safari to Botswana and Zambia"
Thank you Sarah for your patience and ideas and i must say, together we managed a trip of lifetime here.
Will ask my kids to upload some photos / videos as they really are special.
Thanks again Sarah." Read full review: 7 nights in Africa; 4 on a Botswana safari
"My Jun 2016 trip"
Met super people - local and other holiday makers. Took hundreds of photos. Have wonderful memories - would love to repeat the holiday in the future.
Botswana is in a class of its own for wildlife, birds and delightful people." Read full review: 12 nights in Africa; 8 on a Botswana safari
"Our June 2016 trip"
I would highly recommend Expert Africa in general and Lucy Copson in particular, when looking to book an African adventure.
Suggestions to help us improve our trips or our service:
Nope - you all get an A+! Thank you very much for a trip of a lifetime." Read full review: 6 nights in Africa; 6 on a Botswana safari
"My Jun 2016 trip"
our only comment is that our original idea of starting at little kwara and finishing at savuti before the river boat would have been better. after nine days of jeep safaris any down time would have been better at savuti as you could watch wildlife at the waterhole. we think this would have worked better for us but may not suit other people." Read full review: 16 nights in Africa; 9 on a Botswana safari
"MY BOTSWANA: OVERVIEW"
When I arrived in Johannesburg Airport from Maun it took nearly 2 hours to get through passport control and I had to re-enter, departures because baggage cannot go direct from Maun to Heathrow. A man who had an identity pass insisted that he gave me guidance ( which I said I did not want) because he knew where I should go.
He wanted $10 for the privilege,, which he did not get, and showed me to the wrong place anyway. After several attempts to get help a lady official opened a barrier and took me through in front of the queue and made sure I had assistance. The 'assistance' said if I wanted to give him "something" I was not to give it to him in front of anyone.(he did not get anything either!). ..Is there no other route to Botswana?
Suggestions to help us improve our trips or our service:
I was very satisfied with Lucy's assistance in arranging my visit to Botswana and will definitely consider Expert Africa's assistance if I need any help in the future.
Lucy partly remembered arranging my trip to Botswana six years ago and from that trip we planned this one. Through our Emails I found Lucy friendly, lucid and easy to communicate with and within a few days at short notice My Botswana itinerary was in place. Each stage of the plan went smoothly and there were no hold-ups or my being left stranded. Even at Maun airport I received unexpected assistance to make sure I was where I was expected to be.
My experience of a very enjoyable and well-planned trip leaves me without any suggestions for improving Expert Africa's service - except for, perhaps, including within this form a feature that prevents automatic deletion when accidentally pressing a wrong key or Back to previous page..........
VERY MANY THANKS, LUCY, FOR ARRANGING MY TRIP SO EFFICIENTLY, FROM, JEAN." Read full review: 15 nights in Africa; 13 on a Botswana safari

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