Reviews of safaris to Victoria Falls
We have always listened to our travellers, and now you can learn from them also. Below are links to feedback from recent trips - these are their views, not ours! See what they think of us, and about our trips to Africa:
"My Oct 2015 trip"
Attention to every detail from the first conversation with Megan to our departure from Victoria Falls.
We could not have asked for better service. Expert Africa knows what it is doing.
Very Satisfactory would be excellent if that were a choice.
Suggestions to help us improve our trips or our service:
I really can't think of anything to change.
Megan was responsive, knowledgable, and open to discussion." Read full review: 13 nights in Africa; 10 on a Botswana safari
"Well Organised Trip"
Our first stay was at the Victoria Falls Hotel on the Zimbabwe side of the falls. We were a bit dubious about visiting Zimbabwe following the long political unrest but our fears were unfounded as the people are friendly and the hotel was charming. On arrival at Victoria Falls Airport we were 6th off the 'plane but it still took about 30 minutes to get our visas. There is no particular hassle or unpleasantness at the airport - it is just a bureaucratic (and expensive) process.
Our one negative comment after getting our visas was the long, hot wait in the airport for a shared transfer with two other couples who were not even staying at the same hotel as us. Since the drive to the hotel is fairly short we thought that a private transfer would have been more sensible after a long and tiring journey rather than a wait of almost 1 hour for the slow immigration process.
The rest of the journeys were quite seamless with on-time pick up at the hotel and a drive to the Botswana border where the driver assisted with exit formalities while another vehicle was waiting to take us onwards to Muchenje, with a stop at Kasane Airport en route to change vehicles.
We had a great welcome at Muchenje Game Lodge. Transfer back to Kasane Airport was provided in the lodge's own vehicle where we were met at the door by the Wilderness Air representative who took good care of us and our bags. The flight to Vumbura air strip was a great experience, even if slightly sick-making!
At Vumbura everything was well organised with pick up and return by the guides. The home trip was quite tiring with flights to Maun and Johannesburg before the long-haul back to London.
In all the whole trip was well organised and the choice of lodges was excellent with a good contrast between Chobe National Park and Chobe River game viewing and Okavango Delta experience." Read full review: 11 nights in Africa; 6 on a Botswana safari
"My Oct 2015 trip"
"My Sep 2015 trip"
I asked Tracy to upgrade our car from a group C to a group K shortly before we traveled, based on my own research, and friends' comments. I'm very glad I did, because we drove over 3000km, and a standard saloon would have been too small, our luggage would not all have fitted in the boot, and it would have required extremely careful driving on some of the gravel roads. I think it should have been suggested to us in the first place, given the amount of time we spent in the car. (In fact we were supplied with a Nissan X-trail 2/4WD, which I think is a group O car).
We were a little concerned that staying for one night in 3 lodges in a row (around the Etosha area) would be difficult, with no time to rest, but in fact it suited us. We were able to cross Etosha in a leisurely fashion, knowing we wouldn't have to retrace our steps at the end of the day." Read full review: 23 nights in Africa; 16 on a Namibia trip
"Our fabulous Zimbabwe adventure"
The excellent hospitality and superb guiding, together with the warm welcome extended by the local people, made this an unforgettable experience and we would not hesitate to return to Zimbabwe. Of the 3 camps we stayed in, the 2 run by Wilderness Safaris provided a good level of overall comfort, despite their somewhat corporate feel, and still retained a genuine bush feel.
Rhino Safari Camp was somewhat disappointing and seemed to reflect the current run down situation in Matusadona.
We were approached several times, by fellow travellers, concerning the matter of "tips" and as we have found on previous safaris this remains a contentious issue. What is too much and what is too little?? Your guidelines suggest one thing and the camps have their own suggestions........
Overall we felt that we had a good value holiday." Read full review: 11 nights in Africa; 11 on a Zimbabwe safari
"Trip feedback"
Only slight frustration was the transfer arrangements from the Victoria Falls Hotel to Livingstone Airport. I appreciate that there is no benefit to the transfer operator in "cutting it fine" but it was entirely unnecessary to leave as early as the transfer operator wanted (even after the time was negotiated down). It was a shame (given the length of our trip) as an extra hour or so at VFH would have been much preferable to spending that time waiting at Livingstone airport.
Suggestions to help us improve our trips or our service:
Very pleased with the service received from all involved - a great break!" Read full review: 4 nights in Africa; 2 on a Zimbabwe safari
"CHRIS'S 50TH"
"Wonderful African Safari"
"My Sep 2015 trip"
I would make a mention of the young lady, Wilderness Safaris, at Windhoek Airport how was most helpful, in fact anything to to do with Wilderness Safaris was excellent.
A trip to remember, thank you" Read full review: 25 nights in Africa; 12 on a Namibia trip
"My Sep 2015 trip"
There were no blips with the organization and all that was expected to happen, happened, and we had no fault to find with it. Any adverse comments in the previous pages [Ed: the individual lodge reviews] are very, very minor ones, but you did ask!
All in all we'd go with Expert Africa again without any doubt." Read full review: 13 nights in Africa; 9 on a Botswana safari

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