Reviews of safaris to Victoria Falls
We have always listened to our travellers, and now you can learn from them also. Below are links to feedback from recent trips - these are their views, not ours! See what they think of us, and about our trips to Africa:
"Marg and Phil's Return to Africa"
We were delighted with the personal touch and attention to detail that Maruska provided. We had enough information from telephone calls, emails, books by Bradt and your web site to approach this section of our trip with confidence. We did not have to do the planning and make reservations as Maruska, arranged everything. We made some accommodation changes a few days before we left for our holiday and a last minute reversal on our Car Hire, (which involved a new company and an eventual refund) and were relieved at how efficiently those changes were handled.
Maruska's response of making sure we were first and foremost satisfied with our itinerary and happy with all arrangements was most refreshing and reassuring.
We have spoken very highly about your service with friends and family highlighting the ethos of your company. Thank you for everything. Marg and Phil Crosby-Jones" Read full review: 21 nights in Africa; 7 on a Namibia trip
"My Mar 2017 trip"
My only period of trepidation occurred after I had transferred a vast amount of money to Expert Africa prior to the trip, and had received no assurance or proof that everything was on the up and up. I don't know what the solution is, but maybe you might consider some sort of escrow or something to reassure new customers that they had not been scammed. I know that I was worried for a few days and actually made some telephone calls to your competitors to make sure that you were for real. You will be happy to know that you passed the test." Read full review: 8 nights in Africa; 6 on a Botswana safari
"Our Africa trip - March 2017"
Everything ran smoothly without problems.
Suggestions to help us improve our trips or our service:
Carry on the good work.
I wouldn't hesitate to recommend your company to others wanting a similar Africa experience. Thank you very much!!" Read full review: 22 nights in Africa; 6 on a Botswana safari
"My Feb 2017 trip"
The choice of facilities was perfect. The ground transportation between airports and lodges all went smoothly and the rides were comfortable. The description of the itinerary from Victoria Falls to Botswana was slightly inaccurate but it was actually easier than described (no river crossing between Zimbabwe and Botswana) so that was fine.
It was great how the drivers also helped navigate the exit and entry processes and we never felt unsure about what to do. The itinerary allowed for an independent visit but with the logistics all covered, which was just what we wanted.
Suggestions to help us improve our trips or our service:
A more detailed brochure with photos of the properties and description of services would have been nice in advance, just to whet our appetite for the experience. I felt a little unsure about what it would really be like, but fortunately everything was great." Read full review: 6 nights in Africa; 3 on a Botswana safari
"My Feb 2017 trip"
"Very good"
"My Dec 2016 trip"
We will return again! A great family holiday." Read full review: 17 nights in Africa; 11 on a Namibia trip
"A great safari experience"
We arranged our own flights and the ground arrangements worked well with this. It did appear that the transfer from the Hide back to the airport may have cut it a bit fine, however it worked out well in the end.
The only other observation I would make is that this time of year (mid November) does seem to be the time when travel trade reps are on familiarisation trips and this can change the dynamic in the lodges. Something perhaps that customers need to be aware of." Read full review: 10 nights in Africa; 10 on a Zimbabwe safari
"My Nov 2016 trip"
Our initial delay was out of Expert Africa's control.
However, the help provided by Tracy was excellent - starting with late night texts and emails then further phone calls. She arranged alternative accommodation and kept us informed.
Wilderness Safari staff at Windhoek airport, especially Priscilla, were exceptionally helpful in dealing with our car hire problems, then escorting us to our accomodation in Windhoek - Bidvest delayed us so long that it was dark before we left the airport.
Priscilla then ensured that our late arriving luggage was sent on to us." Read full review: 19 nights in Africa; 11 on a Namibia trip
"Memorable experiences in Namibia & Botswana"
Our itinerary in Namibia took us to a variety of places and experiences that were all very different from each other, and each worth the visit. In Botswana it was mainly about the wildlife, though we also enjoyed the beautiful setting of the Okavenga Delta and meeting lots of Botswanans, who without exception were friendly and welcoming.
Finally, except for not getting the type of vehicle we were expecting (though Bidvest & Tracy from Expert Africa did contact us to offer to change, which we decided against) every aspect of the organisation of the trip went without a hitch. We were also impressed that the company paid the difference in flight prices between Windhoek & Maun after Air Namibia cancelled all these flights from the beginning of November and we had to be rebooked onto SA Airways." Read full review: 21 nights in Africa; 11 on a Namibia trip
Where to stay in Victoria Falls
Our suggestions for safari camps in Victoria Falls
Ilala Lodge
Exceptionally well located between the Victoria Falls and the town of the same name, Ilala Lodge has comfortable rooms, a friendly atmosphere & great food.
Victoria Falls Hotel
With its unique setting, authentic style and excellent service, the Victoria Falls is one of the world’s most iconic hotels.
Batonka Guest Lodge
Small, comfortable and in lovely gardens, Batonka Guest Lodge is a perfect base for exploring the Victoria Falls away from the bustle of the town.
Victoria Falls Lodge
High on a plateau a short distance outside Victoria Falls Town, the comfortable Victoria Falls Safari Lodge overlooks its own waterhole.
Sprayview Hotel
In close proximity to both the town and the Victoria Falls themselves, Sprayview is a value-for-money hotel in a convenient location.
The Elephant Camp
The Elephant Camp is a luxury tented camp in its own private concession within Victoria Falls National Park, just 15-minute's drive town.
Old Drift Lodge
A lovely addition to the options in Victoria Falls, the stylish Old Drift has a great location in Zimbabwe's Zambezi National Park, with a range of activities.
Victoria Falls Club
Just outside of Victoria Falls Town, Victoria Falls Safari Club offers an exclusive, relaxing and luxurious base to explore the area.
Palm River
Palm River Hotel offers a high-quality stay in a picturesque location on the banks of the Zambezi, with excellent food and a shuttle to the Victoria Falls.
Gorges Lodge
Gorges Lodge has spectacular views from its perch on the edge of the Batoka Gorge. Although it is out of town it isn't too far from the main attractions.
Pioneers
Located a five-minute drive from the buzz of Victoria Falls town, the mid-size Pioneers offers a relaxing stay in one of Zimbabwe's most iconic destinations.
Zambezi Sands
Zambezi Sands is a stylish new camp with a range of activities on a remote stretch of the Zambezi River.
528 Victoria Falls
528 Victoria Falls is a charming, owner-run, boutique B&B in a leafy suburb of Victoria Falls town, offering an oasis of calm in an often-busy location.
Matetsi River Lodge
Situated in the private Matetsi Reserve, Matetsi River Lodge offers luxury suites, game drives and river activities within reach of the Victoria Falls.
Victoria Falls Suites
Just out of the town, Victoria Falls Safari Suites offers an exclusive, relaxing and luxurious base from which to explore.
Mpala Jena
In Zambezi National Park, Mpala Jena offers a luxurious but eco-friendly experience, within easy access of the Victoria Falls.
Matetsi River House
Situated in the Private Matetsi Reserve Matetsi River House offers families and small groups privacy, game drives and access to the falls.
