Reviews of trips to Kigali

"I was absolutely delighted with the trip. The Expert Africa folks were all great to work with. if one person happened to be out of the office, someone else would respond. We never had to wait long for a reply through the planning process and all 'connections" and hand-offs in were seamless. You guys are true professionals.

The contractors you provided us with in Rwanda and Tanzania were equally well beyond satisfactory. I hope to go back someday. I hope you offer a discount for repeat customers as i would like to bring family members :)

Thanks much!
Rusty Hudak" Read full review: 12 nights in Africa; 8 on a Tanzania safari

"I was on a 3 week trip to Uganda and Expert Africa planned a short extension primarily to visit the Nyungwe Forest.

Amanda Bond was the agent and she did a great job of creating a trip that met my expectations. The tour guide and vehicle were excellent. The accommodation and food were great. There could have been a bit better co-ordination of the activities at Nyungwe, but in the end I had a great time.

Only wish I had had longer to spend in Rwanda." Read full review: 4 nights in Africa; 4 on a Rwanda safari

"If I had a choice of something even better than “very satisfactory”, I’d pick it. Early back-and-forth with our Expert Africa agent (Amanda Bond) were very productive, and we got the perfect itinerary. All the arrangements were all excellent. Some very minor negative feedback about our stay at MGVL won’t change that.

Our guide, Sula, was extraordinary. From the pickup at KGL airport, through drop-off for departure, his friendly, low-key personality were just right. His local knowledge and his obvious love for what he does were very reassuring that our visit was safe and positive for us travelers and for the people and environments where we visited.

We had an airline glitch at the very end. RwandAir cancelled our 10am departure and put us on a flight out at 0010 the next morning. That was a serious disappointment, but obviously beyond the control of … really anyone, other than RwandAir, at whom I’m still miffed (though I expect I’ll get over it). Sula made sure we were comfortably delivered to the hotel that RwandAir booked for us before taking his leave." Read full review: 7 nights in Africa; 6 on a Rwanda safari

"Magical trip, especially Rwanda was a gem.

We loved the rolling hills, the beautiful birds, the ever smiling people and of course the gorillas (but Rwanda is much more than the gorillas, let's be clear)
The trip was perfectly prepared by EA again, thanks to Lyndsey.

Sula, our Primate safari guide deserves a special mention!" Read full review: 13 nights in Africa; 7 on a Rwanda safari

"We were very impressed by the country it’s cleaness the smiles of the people, seeing them walking on the road was an experience the way they are so beautifully dressed with all those colors.

One thing was a bit annoying was the tipping, so munch for the ranger so much for the trackers so much for the porters, we would have liked to pay more and to have everything included.

Concerning the porter it would have been compulsory because they are on site and not every body take them, so they go back home without payment, it is not good" Read full review: 9 nights in Africa; 8 on a Rwanda safari

"We have had a brilliant trip and found Rwanda to be a remarkable country.
The people are exceptionally resilient and everyone was welcoming and friendly.
The level of service, quality of food and welcoming nature is marvelous.

Our personal driver Johnston was great, full of enthusiasm and knowledge of the country and culture. A credit to his company. We would request to have him again." Read full review: 7 nights in Africa; 6 on a Rwanda safari

"Expert Africa surpassed themselves yet again" Read full review: 21 nights in Africa; 4 on a Rwanda safari

"This was a wonderful trip, beautifully organized by Amanda at Expert Africa.

We thoroughly enjoyed every minute of it." Read full review: 8 nights in Africa; 5 on a Zambia safari

"I had high expectations, and I wasn't disappointed. Thank you very much for an amazing trip. End to end, all arrangements worked well. I felt by looked after without any of the 'package' feeling that sometimes comes with an organised trip. High quality throughout, and first rate guides and other staff.

I'm pleased I spent a couple of days in Kigali prior to being 'met' and would recommend the same to other travelers.

I will certainly recommend Expert Africa to others." Read full review: 9 nights in Africa; 5 on a Rwanda safari

"Amanda who organised this for us was wonderful, and created the trip of a lifetime. All of the difficult things I had asked for were arranged to perfection, and were the highlights of our trip.

Have recommended Expert Africa to all travellers we met en route.

Suggestions to help us improve our trips or our service:

One minor point. Can you add the date (or vesion number) to the text of each version of the paperwork. This is nomal office practice and avoids confusion with multiple updated documents when printed.

We will certainly come to Expert Africa again, but only on condition that I don't have to fill in 200 different reviews online again!" Read full review: 26 nights in Africa; 13 on a Zambia safari