Reviews of trips to Kigali

"We have had a brilliant trip and found Rwanda to be a remarkable country.
The people are exceptionally resilient and everyone was welcoming and friendly.
The level of service, quality of food and welcoming nature is marvelous.

Our personal driver Johnston was great, full of enthusiasm and knowledge of the country and culture. A credit to his company. We would request to have him again." Read full review: 7 nights in Africa; 6 on a Rwanda safari

"Expert Africa surpassed themselves yet again" Read full review: 21 nights in Africa; 4 on a Rwanda safari

"This was a wonderful trip, beautifully organized by Amanda at Expert Africa.

We thoroughly enjoyed every minute of it." Read full review: 8 nights in Africa; 5 on a Zambia safari

"I had high expectations, and I wasn't disappointed. Thank you very much for an amazing trip. End to end, all arrangements worked well. I felt by looked after without any of the 'package' feeling that sometimes comes with an organised trip. High quality throughout, and first rate guides and other staff.

I'm pleased I spent a couple of days in Kigali prior to being 'met' and would recommend the same to other travelers.

I will certainly recommend Expert Africa to others." Read full review: 9 nights in Africa; 5 on a Rwanda safari

"Amanda who organised this for us was wonderful, and created the trip of a lifetime. All of the difficult things I had asked for were arranged to perfection, and were the highlights of our trip.

Have recommended Expert Africa to all travellers we met en route.

Suggestions to help us improve our trips or our service:

One minor point. Can you add the date (or vesion number) to the text of each version of the paperwork. This is nomal office practice and avoids confusion with multiple updated documents when printed.

We will certainly come to Expert Africa again, but only on condition that I don't have to fill in 200 different reviews online again!" Read full review: 26 nights in Africa; 13 on a Zambia safari

"All went very smoothly.

The meet and greet at Kigali was spot on and the Primate Safari rep was there with my name easily visible on a prominent sign and waiting for me. he introduced me to Sula who would be my guide for the rest of my 12 days in Rwanda.

The whole trip worked extremely well without any hitches." Read full review: 13 nights in Africa; 12 on a Rwanda safari

"Terrific.

Rwanda was great to see the gorillas. they were magic.

Zambia, though was marvellous. We have been to places in Namibia, Botswana and Tanzania before and we really enjoyed them. However when/if we return to Africa we will go back to Zambia: Kafue and South Luangwa. The people were terrific overall, and we saw a variety of wildlife and birdlife.

Suggestions to help us improve our trips or our service:

No" Read full review: 21 nights in Africa; 16 on a Zambia safari

"This was an incredible trip that is even more amazing given the limited time Amanda had to prepare.

Everything I could have thought of from Rwanda was included. I would love to go on another safari prepared by Expert Africa, and I will be recommending them to anyone who asks for my opinion.

Suggestions to help us improve our trips or our service:

Maybe just a little more detail regarding information about the lodges and accommodations.

Hard to find something to improve on such a great experience!" Read full review: 12 nights in Africa; 12 on a Rwanda safari

"The trip has been excellent. We could entirely relax as we had always someone taking care of us, especially on arrival at the airports. Richard Trillo has been always very responsive and helpful in the planning phase. The guides and the drivers and all the people we met have been extremely skilled and helpful." Read full review: 12 nights in Africa; 6 on a Kenya safari

"Exceeded expectations.

Fascinating country and whist it sounds a little misplaced to say it the opportunity to confront the Genocide added a thought provoking additional dimension to a brilliant wildlife experience. Compared to our other Africa experiences the two stand out features were the opportunity to be more active (moving about on foot etc.) and the feeling of safety and a warm welcome from a people who still have next to nothing in spite of the relative success of rebuilding the country.

All of our accommodations were up to standard even if they are way below the better lodges in other parts of Africa in terms of pure lodge experience.

Suggestions to help us improve our trips or our service:

At the planning stage perhaps make suggestions for alternatives and give advice to make choices.

For example, in Nyungwe it would have been good to have been offered tjhe forest treks and also a visit to the tea plantation (our guide tried to get us in but it was closed on a Sunday). As related in this form, our guide was quite resourceful in adapting our itinerary when the first day's sites were unavailable and in fact we are glad to have seen a couple of the alternatives that we may have missed otherwise. These could have been suggested in planning maybe.

These remarks really are intended as pointers to improve what is already an outstanding service that we have now used three times (Namibia, Tanzania and Rwanda) and will use again." Read full review: 10 nights in Africa; 9 on a Rwanda safari