Reviews of Kigali Serena Hotel
Wildlife sightings and reviews
77 independent comments and wildlife information from our travellers who have visited Kigali Serena Hotel and kindly agreed to share their thoughts. They do not necessarily represent the views of Expert Africa
Mr & Mrs F
Victoria
"Kigali Serena Hotel review"
1 night Arrived 11 Jun 2013
"Removed from town, so one feels restricted in exploring or moving about. We had our best meal in Africa here."
See all these reviews: 7n in Botswana; 4n in Rwanda; 3n in Namibia; 2n in Zimbabwe
Experience Report
Overall Rating:
Excellent
Location:
Good
Service:
Excellent
Activities:
Average
Rooms:
Excellent
Food:
Excellent
Facilities:
Good
Mr & Mrs G
Victoria
"Luxurious Kigali Serenade Hotel"
1 night Arrived 11 Jun 2013
"Very good food, extremely reasonably priced ( US$30 per head for 4 courses )
Wine however comparatively pricey, around US$ 70 per bottle." See all these reviews: 7n in Botswana; 4n in Rwanda; 3n in Namibia; 2n in Zimbabwe
Wine however comparatively pricey, around US$ 70 per bottle." See all these reviews: 7n in Botswana; 4n in Rwanda; 3n in Namibia; 2n in Zimbabwe
Experience Report
Overall Rating:
Excellent
Location:
Good
Service:
Excellent
Rooms:
Excellent
Food:
Excellent
Facilities:
Excellent
Mr & Mrs S
Sydney
"Had to cancel due to Rwandair stuff-up!"
1 night Arrived 18 Jan 2013
"We never got to stay at the Kigali Serena Hotel as Rwandair Express cancelled our flight and rescheduled it to the following day - which was annoying especially as they didn't even notify us of the change.
Rwandair Express also cancelled our flight back to Jo'burg TWICE, again without notifying us. Avoid Rwandair Express like the plague and fly South African Airways instead." See all these reviews: 5n in Rwanda; 3n in Botswana; 3n in Zambia; 2n in Namibia
Rwandair Express also cancelled our flight back to Jo'burg TWICE, again without notifying us. Avoid Rwandair Express like the plague and fly South African Airways instead." See all these reviews: 5n in Rwanda; 3n in Botswana; 3n in Zambia; 2n in Namibia
Experience Report
Overall Rating:
Excellent
Miss F & Mr H
York
"Kigali Serena Hotel review"
1 night Arrived 9 Nov 2012
"Good quality captial hotel."
See all these reviews: 12n in Rwanda
Experience Report
Overall Rating:
Good
Service:
Good
Rooms:
Good
Food:
Good
The F family
London
"Kigali Serena Hotel review"
1 night Arrived 31 Dec 2011
"big city centre hotel little atmosphere"
See all these reviews: 8n in Rwanda; 6n in Zanzibar; 1n in Kenya; 1n in Tanzania
Experience Report
Overall Rating:
Average
Location:
Average
Service:
Average
Rooms:
Average
Food:
Good
Mr B
Bell
"Kigali Serena Hotel review"
1 night Arrived 12 Jan 2008
"Outstanding in every way!"
See all these reviews: 4n in Rwanda
Experience Report
Overall Rating:
Excellent
Location:
Good
Service:
Excellent
Facilities:
Excellent
Rooms:
Excellent
Food:
Excellent
Ms V & Mr D
Illinois
"1 night at the Kigali Serena"
1 night Arrived 6 Oct 2007
"We had a very brief stay at the Serena. We recived a warm welcome with towels and drinks. Our room was excellent. We had a small supper at the coffee shop that was very good. We had a 5:00 am pick up for an eary flight.
The hotel provided a delicious breakfast in our room at 4:30am. Unfortunately, at 5:15 our driver had not appeared. The front desk staff was very helpful in attempting to track him down and arranged for a taxi ride to airport for us. Our driver did appear at the airport, eventually." See all these reviews: 7n in Tanzania; 4n in Rwanda; 3n in Zanzibar
The hotel provided a delicious breakfast in our room at 4:30am. Unfortunately, at 5:15 our driver had not appeared. The front desk staff was very helpful in attempting to track him down and arranged for a taxi ride to airport for us. Our driver did appear at the airport, eventually." See all these reviews: 7n in Tanzania; 4n in Rwanda; 3n in Zanzibar
Experience Report
Overall Rating:
Excellent
Location:
Excellent
Service:
Excellent
Facilities:
Excellent
Rooms:
Excellent
Food:
Excellent
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