Reviews of trips to Windhoek
1110 holiday reviews from our travellers of holidays which include Windhoek.
"Namibia - Botswana trip summary"
Our main intent for taking the trip at that time was for birds with any animal sightings (which we had been advised could be difficult due to high grass and many water holes away from the lodges) being regarded as bonus. In the event we saw most of the possible animals and in close proximity. We missed cats and rhino. Getting around in our not 4X4 was mostly possible though not without some mud and water problems. These could mostly be overcome with a litle thought and careful manoevering of the car.
The lodgings were all great and all very different. People in the lodges and outside were all very friendly and helpful. Grateful too when we gave them lifts.
As is indicated below we were very pleased with the way Sabina dealt with all aspect of setting up the trip for us and especially the way the problem of the delayed outward flight was overcome.
Suggestions to help us improve our trips or our service:
I'm mostly using this box to feed back other findings from the trip for information which may be useful to others. In our information we were told that we needed documentation and to take the car into Botswana that this would be taken from us at the border and that we'd have to purchase another to take the car back into Namibia. None of this happened. Other than the driver filling in details of the car in a book at each of the four posts (out and into Namibia, into and out of Botswana) they weren't particularly interested in the car as such. However, we did have to purchase documents to enter Botswana. These were - 1 year's road tax and 1 month entry permission (for the car) costing together 160 Rand (we had no Pula). I think our information only mentioned the entry permission. The tax thing may be new.
We were able to use debit and credit cards in petrol (Shell) stations in Bowsana though one insisted (at the junction onto the Trans-Kalahari Highway) in taking an amount from the card before pumping gas.
Information on the difficulties relation to the electrical sockets and lack of adapters may be useful." Read full review: 18 nights in Africa; 12 on a Namibia trip
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Sorry about the comments on some of the stopovers, but you did ask for opinions!!
Suggestions to help us improve our trips or our service:
Just to say if you gave the kms or miles from each camp and Guest houses and very approx. time is should take.
Try to insist to the client a second spare wheel is part of the hire deal, to get a punture and know you still have 200Kms to cover on gravel roads is a little daunting." Read full review: 45 nights in Africa; 19 on a Namibia trip
"Christmas in Africa"
On the negative side, it would have been useful to have a rough idea of the time journeys migt take rather than the distance - which means very little in Africa. We did find the trip and Namibia quite expensive, perhaps a reflection both on the weak pound but also how Africa is increasing in popularity." Read full review: 16 nights in Africa; 14 on a Namibia trip
"Absolutely Memorable"
We always felt comfortable, people are friendly and it must be the safest country in Africa. Driving is an absolute pleasure.
Accommodation and overall general standards are high. When you think how remote many of the locations were, the logistics of the lodge operations in providing those standards is very impressive.
Suggestions to help us improve our trips or our service:
I can think of nothing I'm afraid. We have been very impressed and will certainly consider you and other companies in your group for future holidays." Read full review: 19 nights in Africa; 19 on a Namibia trip
"A superb trip from start to finish"
A real bonus was the pleasure of Sabina's company during our stay in Mundulea. Great fun and a good ambassador for Namibia and Expert Africa.
Suggestions to help us improve our trips or our service:
There were a couple of occasions where we would have felt safer in 4wd - for example, we experienced pretty unseasonal rain at Little Kulala and on the journey back to Windhoek.
Most other travellers seemed to be in large, clumsy looking Toyotas, which seemed like overkill. There must be something in between - in fact, we saw a 4wd version of our Nissan X-trail. Could you track down a smallish 4wd?" Read full review: 18 nights in Africa; 16 on a Namibia trip
"A good travel experience in Namibia"
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This has been such a memorable trip.
Thank you!
Suggestions to help us improve our trips or our service:
None that come to mind." Read full review: 16 nights in Africa; 12 on a Namibia trip
"Trip to Namibia"
Some anxieties about the car hire - our delayed flight to Windhoek put us under pressure and the clerk on the Budget desk when we collected the car was not particularly helpful. The second spare tyre which we had ordered was not in the car and had to be sent for, delaying us further, and at that stage we were worried about getting to our first hotel before nightfall. The various instructions you had given us about car hire were slightly confusing.
However, when we had to purchase a new tyre after a puncture, Budget were helpful on the phone, the staff when we returned the car were excellent and our credit card has now been refunded with the cost of the tyre.
Suggestions to help us improve our trips or our service:
I would very much have preferred to have had a printed feedback form which we could have filled in during our flight home.
I know that this web version is helpful to you in that it is quicker for you to process, but you would have had more immediate (and possibly therefore more accurate) feedback had you enclosed a printed form with our tickets. On the flight we would have discussed our responses together under circumstances in which there was nothing else of particular importance for us to do." Read full review: 24 nights in Africa; 12 on a Namibia trip
"A Wonderful Holiday in Namibia"
We realize that everyone as different tastes and desires. Some prefer "resort" lodges, which are fine in many instances providing there are activities there to justify the cost. However, there are times that a nice B & B like Termite Hills or a hotel like the Makalani in Tusemb are quite satisfactory (if available of course).
Suggestions to help us improve our trips or our service:
We would not hesitate to have Expert Africa help us plan and arrange our next Africa adventure." Read full review: 19 nights in Africa; 17 on a Namibia trip
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The trip was very well organised and Sabina and Gwynneth were both helpful in providing information and responding to my questions.
The written information that we received prior to departure seemed a little over the top. However, we read through it diligently and followed Expert Africa's advice on most things. We felt well prepared and our trip was trouble free.
We'd been planning to go to Namibia for many years, after a previous trip was cancelled at the last minute. We thought that this trip would cross Namibia off our "list". The trip was so fantastic that Namibia remains firmly on the "list" and we are keen to return to explore other parts of the country.
Suggestions to help us improve our trips or our service:
I feel that it would be useful if Expert Africa could give some more guidance as to the petrol costs (or number of litres) associated with each trip. We knew that we would have to pay for petrol in cash and may not have access to ATMs for much of the trip. I made my own estimate that our petrol costs should be somewhere betwen NAD 1,100-1,400. We came in at just under NAD 1,000, so I wasn't too far off.
I realise that this may difficult as it will depend upon the type of car hired and to what extend people extend their mileage by deviating from the primary route." Read full review: 10 nights in Africa; 8 on a Namibia trip

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