Reviews of trips to Windhoek

"Our trip was utterly memorable - we had a wonderful time. Namibia provides such a diverse landscape - from desert to the lushness of the Caprivi Strip.

We are glad that we did the itinery we did - of course one learns things for next time! We would not have bothered with Swakopmund - we did not find it an attractive place at all. What we really wanted to do from there was a flight down over Soussevlei but were unable to get booked on anything. Had we known about this in advance we could have booked a flight earlier but of course recognise that no tour operator can tell the clients everything! With hindsight another day in Soussevlei would have been useful to have had more time to explore and climb the dunes.

The whole trip went very smoothly indeed apart from entering Zimbabwe - we did not know that you still need a Covid certificate to enter there and also $55 cash for the visa - it would have been useful to have been told this - thankfully we had a very helpful assistant on our transfer from Botswana who baled us out. But without exception all other transfers etc when super smoothly which was great.

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Gosh - it's a hard enough job trying to get a handle on what the client wants I don't know how you could do it any better!" Read full review: 22 nights in Africa; 16 on a Namibia trip

"One of the best ever. We had a brilliant time from start to finish.

Namibia was surprisingly quiet which is a shame as it is a great destination.

We liked Desert Rhino camp best but it was all good. Everyone we met was friendly and helpful." Read full review: 13 nights in Africa; 11 on a Namibia trip

"A few minor issues, but generally the most amazing experience" Read full review: 14 nights in Africa; 12 on a Namibia trip

"Our whole trip was very enjoyable.

Well thought out, thank you Sabina, and has left us with loads of happy memories.

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As far as we are concerned it was good from the initial call to enquire to the final departure flight." Read full review: 7 nights in Africa; 7 on a Namibia trip

"This is the 2nd time we have used Expert Africa to organise a holiday in Namibia. As on the first occasion, they suggested the itinerary and arranged car-hire and accommodation.
It all went very smoothly and was generally very enjoyable.
I feel that all required information and documentation was provided, in good time. Chris's book is excellent.
Because nothing went wrong I can't comment on your problem resolution.
It was useful to to have wilderness safaris available at the airport." Read full review: 30 nights in Africa; 30 on a Namibia trip

"Pre-trip planning was great. I had many back-and-forth conversations with Megan and we tailored a trip that met our specific needs. We had to go through several rounds of proposals until we got the right one, and Megan was patient, prompt, friendly and very helpful. We definitely could not have arranged the trip without her guidance.

Once on the ground in Africa, we encountered a major problem. Because I was traveling without my wife, I was told by the border agent in Namibia that I needed to present my son's birth certificate, a letter from my wife giving me consent to travel alone with my son, and a copy of my wife's passport. This is all due to child trafficking prevention laws in southern Africa. I was not aware of these requirements and had to call my wife at 2am in the morning US time so that she could send me a copy of my son's birth certificate. The border agent also wanted the letter and her passport scan but I told her there was no way I could get those in short order and she reluctantly let us in to the country.

Over the next few days, I had my wife get a notarized letter and scan that and her passport and send to me. This, however, was not technically in compliance with the laws of these countries, as I was supposed to have an original copy of both the birth certificate and the letter. This meant that any border agent in Zimbabwe or Botswana could have decided to follow the law exactly and decline us entry into their country.

Upon reviewing the itinerary from Expert Africa, I did see a short section about traveling with children under 18 in southern Africa. It was several pages into a long itinerary, it was pretty vague (it mentioned a birth certificate but nothing else), and no one at Expert Africa - either by phone or in email - ever pointed this out to me.

I feel that this was a major failure on the part of the company. I had several restless nights wondering if I was going to miss an entire week of my trip due to this, I had to call my wife in the middle of the night, I spent time talking to the US consulates in each of these countries and generally this caused me a lot of stress.

I want to be very clear with this: any time Expert Africa has a parent and child traveling with them, they should repeatedly and proactively remind the parent to get all necessary documentation in order weeks before the trip takes place. This should not be left to a small-print section at the back of a document. As much as I loved my trip and the service I got planning the trip, I don't think I can recommend Expert Africa to friends unless I have confidence that other travellers would not be put in the same situation that my son and I were put in." Read full review: 12 nights in Africa; 6 on a Botswana safari

"yes loads but no time to write about them

wilson - best guide ever had

Overall - Excellent" Read full review: 16 nights in Africa; 14 on a Namibia trip

"Wonderful first trip to Namibia.

Exceeded our expectations and we enjoyed all aspects of the trip. Landscapes are stunning, animals are exciting to see and we felt that the lodges and overall trip was making a positive contribution to supporting local people and environment efforts.

Would recommend kayaking with seals at Walvis Bay as a side excursion. Going out of season did mean that a couple of lodges were very quiet but in the positive side we had some personalised excursions, found that the Etosha waterholes were not mobbed by visitors and that the heat was manageable.

We would certainly recommend this trip and ExpertAfrica to others - thank you to Tracy for the fantastic service and also for sending us the Namibia guidebook which we found so useful and used extensively." Read full review: 16 nights in Africa; 14 on a Namibia trip

"Sabina was endlessly patient in tweaking this trip to get it just right for us, and she succeeded beyond our expectations.

We had a great mix of accommodation styles and Sabina took on board our request for lots of hiking, giving us plenty of opportunities to really explore Namibia.

Overall a great trip." Read full review: 20 nights in Africa; 20 on a Namibia trip

"Running out of superlatives - we simply loved our trip, every single minute of it. We were a bit apprehensive at travelling after getting out of the way of it over the last three years. However, everything went so well, we'll be back for more soon, we hope.

All the arrangements went so well, from our arrival at Windhoek airport to the return two weeks later. We absolutely loved the Namibian people, who couldn't be nicer, at everywhere we went.

The land, the landscapes, the variety of animals, the food, the accommodation - we've never had better.

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Can't think of anything. It all went so well." Read full review: 16 nights in Africa; 14 on a Namibia trip