Reviews of trips to Windhoek

"Start to finish, this was an amazing trip. The guidance, planning and details worked into the trip by Maruska helped to make it so.

I am an independent traveler with considerable experience in Africa (45 countries on the continent) and usually make my own arrangements--or make things up as I go--but on the recommendation of a friend--and on a short fuse for putting it all together--I reached out to Maruska for help and am glad that I did.

Lodging, safaris, meals, and movements along the way were all excellent because of her expert guidance. This is one of the best experiences I have had on the continent.

This was the first experience for my wife in southern Africa and her first safari trips. It was a perfect introduction for her and memorable for both of us.

No problems. No worries. No issues or complaints." Read full review: 19 nights in Africa; 9 on a Namibia trip

"Claire is great to work with.

This is the second holiday we have booked with Claire, the first one was to Zambia. She was recommended to me by an acquaintance that had traveled to Zambia multiple times.

Claire has great knowledge of the areas and parks to visit and focus on, and insights on the lodges and private reserves. She knows I am budget conscious, so made suggestions on bookings where we could save some money.

Claire is very responsive, and prompt in turning around itinerary changes.

I sincerely appreciate all of her efforts on my behalf." Read full review: 14 nights in Africa; 14 on a Namibia trip

"It has been a stunning trip. Perfect weather ( winter time ). Very few visitors at this time of year and most outings we did, organised by the accommodations with private guides to track the animals, were for the two of us! Brilliant!

Being an independent traveller for many decades, I have always planned and organized myself my trips all over the world. I must say I do not regret a second having asked for Expert Africa's help in finding and booking all the different accommodations for so many nights,i.e. 21 nights, because it would have been very difficult in coordinating the schedule of the trip...I do not want to imagine the implementation of the international transfers after the problem I met with the bank of Expert Africa, located in London!

Tom Morris has been from beginning to end a highly knowledgeable and professional advisor. His choice of accommodation was excellent and in congruence with my budget. The standard of accommodation in Namibia ( even in "modest" places like Okaukuejo ) is excellent, beyond expectation. Of course I would not have minded putting up at luxurious lodges every night !!!
Through Expert Africa, we rented a car for our self drive trip. When we met with a problem with Europcar ( picking up a car with a small damage on a door at the airport ), Tom answered me on the spot and got in touch with the general manager of Europcar in Windhoek to make sure we would not be charged for. I did appreciate his rapidness and help .
Expert Africa website is absolutely excellent. And the information leather pack, along with the guidebook, the map we got before the trip is very good.

Now I have to talk about the BIG problem I met with the transfer of money. from my bank to Expert Africa's bank.
My bank followed all the instructions given by Expert Africa SCRUPULOUSLY.
The two payments prior to the trip should have remained in euros for the whole transaction, between my bank and their bank. For an unknown reason, the payments were AUTOMATICALLY converted into UK currency before being converted into euros, no matter how hard they tried!
It was a real hassle, completely stressful, time consuming AND financially infuriating! I was charged an amount of 194€ for fees!

I have recommended Expert Africa very highly to several French travellers. But I wouldn't like them to experience the same predicament. I would not like them to reproach me with that.

As said before, carry on with transmitting your expertise and passion for Africa ." Read full review: 23 nights in Africa; 21 on a Namibia trip

"Beautiful country , excellent organization.

Our trip to Namibia will stay in our memory for a very long time. The country is amazing and even if we only saw a part of it , Namibia showed us such different beautiful landscapes . It is difficult to decide which area we liked the most but the activity we enjoyed the most was the driving on the dunes at Sandwich Harbor. It is a combination of the landscape and the guiding that made it extra special.

The trip , organized by Sabina , went on without a hitch. From the amount of driving each day to the different lodges and activities we felt she made perfect choices.

We are now left with the wish to go back to Namibia , to drive to areas we skipped , to go walking in Mundulea Reserve with Bruno and get to know some other local tribes ." Read full review: 15 nights in Africa; 13 on a Namibia trip

"Great trip overall even if a bit disappointed with a couple of camps.
Although there was quite a lot of driving and on gravel roads (2500 km approx) that gave a great insight into the geography of the country. We will return and get up to the Caprivi Strip next time. Wonderful people too with a great sense of humour" Read full review: 15 nights in Africa; 13 on a Namibia trip

"Our trip was utterly memorable - we had a wonderful time. Namibia provides such a diverse landscape - from desert to the lushness of the Caprivi Strip.

We are glad that we did the itinery we did - of course one learns things for next time! We would not have bothered with Swakopmund - we did not find it an attractive place at all. What we really wanted to do from there was a flight down over Soussevlei but were unable to get booked on anything. Had we known about this in advance we could have booked a flight earlier but of course recognise that no tour operator can tell the clients everything! With hindsight another day in Soussevlei would have been useful to have had more time to explore and climb the dunes.

The whole trip went very smoothly indeed apart from entering Zimbabwe - we did not know that you still need a Covid certificate to enter there and also $55 cash for the visa - it would have been useful to have been told this - thankfully we had a very helpful assistant on our transfer from Botswana who baled us out. But without exception all other transfers etc when super smoothly which was great.

Suggestions to help us improve our trips or our service:

Gosh - it's a hard enough job trying to get a handle on what the client wants I don't know how you could do it any better!" Read full review: 22 nights in Africa; 16 on a Namibia trip

"One of the best ever. We had a brilliant time from start to finish.

Namibia was surprisingly quiet which is a shame as it is a great destination.

We liked Desert Rhino camp best but it was all good. Everyone we met was friendly and helpful." Read full review: 13 nights in Africa; 11 on a Namibia trip

"A few minor issues, but generally the most amazing experience" Read full review: 14 nights in Africa; 12 on a Namibia trip

"Our whole trip was very enjoyable.

Well thought out, thank you Sabina, and has left us with loads of happy memories.

Suggestions to help us improve our trips or our service:

As far as we are concerned it was good from the initial call to enquire to the final departure flight." Read full review: 7 nights in Africa; 7 on a Namibia trip

"This is the 2nd time we have used Expert Africa to organise a holiday in Namibia. As on the first occasion, they suggested the itinerary and arranged car-hire and accommodation.
It all went very smoothly and was generally very enjoyable.
I feel that all required information and documentation was provided, in good time. Chris's book is excellent.
Because nothing went wrong I can't comment on your problem resolution.
It was useful to to have wilderness safaris available at the airport." Read full review: 30 nights in Africa; 30 on a Namibia trip