Reviews of trips to Windhoek

"Our trip to Namibia was beyond all our expectations and the way you organized it, simply marvelous" Read full review: 17 nights in Africa; 12 on a Namibia trip

"It was the most wonderful holiday and a magical place. No place else like it on earth. As an Artist it has given me a lot to work from, our itinerary proved to be a good introduction to the various different aspects of Namibia and it's wildlife. Found people very friendly and always helpful, we were very sad to be leaving.

Apart from on arrival and our transfer from the airport to Olive Grove not being available as it had been booked in the wrong month. And the other issues already raised. Everything else went like clockwork and it was an excellent trip.

There is an Issue with the South African Rand which we had not been made aware of. It appears that older $200 Rand notes were no longer acceptable in Namibia after 31st May. However our cash reserve was in rands, there was some confusion over the whole issue. Some places did accept them with no quibble. Our main concern is we weren't made aware of the problem, otherwise we would have relied more on Namibian dollars.

Suggestions to help us improve our trips or our service:

Template letter with final documents needs more fine tuning. Might be helpful to include a checklist of documents needed,to save trawling through lengthy letters.

Otherwise will come back to Expert Africa for future trips and very many thanks to Sabina for all her help and patience, she was brilliant." Read full review: 18 nights in Africa; 16 on a Namibia trip

"We achieved everything we set out to do. To get an understanding of the country and the people in the different regions. To see the varying landscapes. To experience the wildlife in the context of its own landscape, particularly the Desert Elephants and our new stars the Giraffes. Plus, we met nice, interesting people, both fellow tourists and locals alike.

We experienced many new and different situations, and sometimes felt outside of our comfort zone. Which is exactly what we wanted.

Everything seemed to be much ''more'' than we expected. A trip we'll never forget. Namibia rocks !

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Thanks too to Angela who offered help and patience along the way." Read full review: 16 nights in Africa; 14 on a Namibia trip

"The trip was more than we expected - beautiful small lodges with such wonderful staff.

We saw the diferent landscapes of the country, loved the scenery and felt it was so easy to drive and explore the country.

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I thought it was all very good!" Read full review: 18 nights in Africa; 17 on a Namibia trip

"Namibia is an amazing country, spectacuar sights from beginning to end. All the bookings were good, no confusions anywhere.

The plan was ours rather than Expert Africa's, we just requested the accommodation to be booked for us. Where our first choice was not available they were very helpful in suggesting alternatives.

Suggestions to help us improve our trips or our service:

Not really" Read full review: 21 nights in Africa; 18 on a Namibia trip

"We had a wonderful trip apart from the scorpion. Tracy is a great asset! Please thank her again for all her help.......does she cover Botswana ( our next African trip)?" Read full review: 28 nights in Africa; 26 on a Namibia trip

"Fabulous and unforgetable

Suggestions to help us improve our trips or our service:

It would be hard to design a better trip. The only suggestion I could make to do differently would be to select automatic transmission. We spent a fair bit of time driving getting places and after I ground the gears a few times David decided he'd better do all the driving. On the other hand, maybe this might be a strategy for some." Read full review: 24 nights in Africa; 22 on a Namibia trip

"Overall our trip surpassed our expectations. We have both travelled extensively and this is the first time we have ever gone through an agent. All the accommodation and food was excellent. The two wilderness safari camps activities were overpriced and there was a lack of passion with the guides we had.

I did feel that the itinerary could have been planned a little better in the middle. Most people were surprised we had 6 nights in Damarland as were we when we realised how close the camps were to eachother. We could have missed out Damaraland Camp and had 3 nights at Etosha and 2 nights at Okonjima or even 4 nights at Etosha. Despite the guide books saying you don't see much wildlife at the time of year we were there for us it was still incredible.

We definitely needed another night further to the west and had to run around for a day and a half. Obviously I am not an expert and only went by what I read. I would recommend at least 3 nights at different camps across Etosha if you have the amount of time we had. We had a fantastic time in Damaraland but had to double back on ourselves from Grootberg to Etendeka.

Again I think people should be discouraged from visiting the Terrace Bay Camp for one night - if I had understood what it was like I would never have wanted to go. We had a very long drive to get there, arrived late and then had to leave early - it was exhausting and not worth the detour. Our only disappointment was we didn't have enough time in Etosha.

We had a fantastic holiday and I would recommend Expert Africa to my friends and family.

Thank you.

Suggestions to help us improve our trips or our service:

We would have appreciated more information about the way certain camps were run in terms of activities and additional costs ie. Wilderness Safari's Camp. We felt pressured into doing all the activities and compared to every other camp the prices were very high and quality low.

I would have liked more information about certain places, especially the Skeleton Coast. I did say I wanted to go there but was going off what I'd read and I suppose lack of knowledge. Better guidance would have made me realise this side trip wasn't necessary. The same goes for Etosha - despite what the guide books say you really do need 3/4 nights to do it justice whatever time of year you are there. I was under the impression that we wouldn't see much so 2 nights was enough. This most definitely wasn't the case and most of the other travellers we met had seen elephants and rhino, lions and even cheetahs. Please make sure that people understand that they will see wildlife if they go at this time of year.

We were advised that there wasn't much to see in Luderitz. After visiting Klein Aus Vista I wouldn't agree with this. We would have preferred to stay one or even two nights in Luderitz. The Ghost mining town was fascinating and the drive around the peninsula fascinating. There was so much to see but we felt rushed as we had to get back up to Klein Aus Vista. Luderitz itself isn't the most beautiful place but everything to do is nearby where as Klein Aus Vista is perhaps good for hikers but for no other reason. It's only another 1hr 15mins to Luderitz and you seen the wild horses on the way there. It would have been nice to be able to choose a restaurant and go for a walk rather being limited to one choice.

Finally, we were on a half board basis at the Damaraland Camp and Kulala Lodge which we found very strange. There isn't anywhere else to go so this should really be included. Our final bill came to nearly 2,000 Namibian Dollars at Kulala Lodge and 3,000 at Damarland Camp when the activities and lunches plus drinks were added in which we thought was excessive having already paid for Half Board. At Grootberg lunch was included with the activities whereas at D Camp and Kulala we paid for the activity then had to come back and pay for lunch. We understood we had to pay for extras but with nowhere but the lodge to eat at lunch should be included." Read full review: 23 nights in Africa; 22 on a Namibia trip

"Namibia was everything that we'd hoped for plus some. The landscape was a lot more varied than I'd expected , the quality especially of accommodation and the food was fantastic and everyone we met was extremely friendly and helpful.

Although there are considerable distances to travel (we did over 3200 km's) the roads were very good, even the gravel and sand roads were well maintained we never found travelling to be daunting or a problem. The one thing to remember was to keep the petrol tank topped up, we adopted the policy of filling the tank whenever we had the opportunity if we were two thirds full or less as recommended by Expert Africa.

I'd recommend Namibia unreservedly to anyone interested in Africa.

Overall a fantastic trip with not even the hint of any problems. Namibia lived up to and exceeded all of our expectations and I am seriously returning in a couple of years in the dry season to get a different view on the country especially Etosha.

One thing that we did was we had the hire car cleaned prior to return. It did not say on the hire documents if this was necessary but we paid Nam $60 in Windhoek for a full hand clean. When we returned the car handover took less than 5 minutes with no problems what so ever and I'm sure this was due to the cleanliness of the car. So it was £5 well spent

We found everything in Namibia to be either reasonably priced or cheaper than expected with one exception which was books and newspapers which were very expensive.

Overall Namibia over excellent value for money especially when the quality of food and service was taken into consideration

Suggestions to help us improve our trips or our service:

The only thing that we were uncertain on was , as previously mentioned, whether the hire car should be cleaned prior to return. Adopting the policy of cleaning it anyway certainly served us well." Read full review: 20 nights in Africa; 17 on a Namibia trip

"Great fun. Thanks for organising our fourth trip." Read full review: 16 nights in Africa; 14 on a Namibia trip