Reviews of trips to Nairobi
521 holiday reviews from our travellers of holidays which include Nairobi.
"Our trip to Tanzania"
Suggestions to help us improve our trips or our service:
Nothing to add; we are very happy with everything you have done for us." Read full review: 19 nights in Africa; 15 on a Tanzania safari
"My Sep 2014 trip"
Minor:- having spent £15k on the holiday, I felt that,unlike other travel agents we have dealt with, the lack of a personal call on our return and the failure to send us this form until I requested it was not very good PR for Expert Africa.
Major:- on our return, our flight itinerary expected us to sit for five hours at Dar airport ( outside on the roadside on uncomfortable chairs) while we waited for our connecting flight with Kenya Airways to Nairobi. As we were flying business class from Nairobi to London, why were we not on the earlier Kenyan Airways flight so that we could at least wait in a comfortable lounge?
For some reason I had a fever with temperature of 103 and insisted on taking the earlier flight ( they nearly would not let me fly and wanted me to go to the hospital to see a doctor) Because we were flying economy, we had to pay 130 dollars to change flights. On this flight were many of the guests we had met during our holiday that were also on the London BA flight.
As your client it is not up to us to check all the flight times as we have already made it clear that we would want all the most sensible connections. Also,the earlier flights were not new as one guest we had spoken to had booked a long time ago like us and because BA cancelled their Wednesday flights out to a nairobi just before we were going, necessitating a change in flights all round, you could have rechecked then. We do expect to hear from you on this matter as it is not satisfactory and left a bitter taste after such a wonderful holiday up until then." Read full review: 14 nights in Africa; 4 on a Tanzania safari
"Tanzanian Safari, 14th Sept - 27th Sept 2014"
We had a good conversation initially talking about what we'd done before and wanted to do on this safari - they understood our requirements and put together a great itinerary for us.
Any emails we sent were replied to very quickly.
Suggestions to help us improve our trips or our service:
As I've indicated we had a very enjoyable experience and can't really suggest any ways to improve your service." Read full review: 13 nights in Africa; 12 on a Tanzania safari
"A million wildebeest in the Serengeti"
All the arrangements worked perfectly, and we enjoyed our trip very much indeed.
Two general comments regarding safaris in Tanzanian National Parks:
(a) the need to be back in camp before sunset does not allow for the sundowners in the bush experience that we have enjoyed in other African countries, such as Zambia;
(b) in our view, the open vehicles available at the camps, are essential to enjoy a true safari experience. As Tanzania does not allow open vehicles outside of National Parks, many guests 'safaried' in closed vehicles, having driven from airports / other National Parks." Read full review: 12 nights in Africa; 11 on a Tanzania safari
"Rwanda and Zambia - September 2014"
Maruska is excellent. She has great listening skills and an ability to match our desired trip with the Expert Africa offering superbly. Her advice was essential in helping us plan our holiday and the selection she recommended worked well.
Thanks also to Ellie and Chris for their advice on photography and to Ellie for handling our final arrangements.
Primate Safaris - especially Simba - was great in Rwanda. The agent in Kenya was not good and left us waiting at Nairobi airport for a long time when he was due to meet us. Remote Africa run a fabulous, family operation. And Shiwa N'gandu is a quite extraordinary and memorable experience.
The wildlife and experience lived up to all our expectations. The guides and hosts we met as we went around made the holiday for us, providing us with real insights to life in Rwanda and Zambia." Read full review: 17 nights in Africa; 12 on a Zambia safari
"My magical September 2014 journey"
Thanks to Richard and Expert Africa for tailoring a perfect trip with all logistics and travel locations arranged in a highly professional and reliable manner. We only had to experience and enjoy." Read full review: 12 nights in Africa; 9 on a Kenya safari
"All that I Expected and More"
My only negative comment was the lack of internet access. We had WiFi at Macushla House, which was great. My husband was happy to hear that I had arrived safetly. When we got to Offbeat Meru, I was told the the internet was "down" temporarily. I assumed this could not be avoided, but was concerned because I had not expected this.
We had WIFI and Sosian so I was once again in touch with my family. But at Offbeat Mara I could not contact my husband. I just wish I had been told this ahead of time so I would know what to expect." Read full review: 12 nights in Africa; 8 on a Kenya safari
"We experienced far more than expected."
Unfortunately the flight from Seronera to kilamanjaro entailed a change of planes in Arusha. Our voucher did not tell us this, nor mentioned the carrier and no one seemed to know when the onward flight was expected to leave. As usual in Africa, all worked out well but worrying time wondering if we and our luggage would be reunited and arrive in Kilamanjaro on the same flight!
Nairobi airport is a disaster and I would suggest you warn future clients (even people like us who fixed this aspect of their travel themselves) to avoid Nairobi." Read full review: 10 nights in Africa; 9 on a Tanzania safari
"Our 3rd safari"
We enjoy small, intimate camps with great managers and varied activities and the Expert Africa staff has done a great job of guiding us to the right locations. Two of the camps on this trip are owned by Asilia and we recommend them highly. It seems that Asilia does a great job of allowing each of their camps to have its own distinct personality, while providing the staff and management with excellent training opportunities. The third camp we visited on this trip was independently owned and was equally spectacular.
A big thank you to Claire Scott and Richard Trillo, with an occasional assist from Eleanor Dunkels, too!
We look forward to working with you again when we plan our next trip." Read full review: 16 nights in Africa; 10 on a Tanzania safari
"My Aug 2014 trip"
Where to stay in Nairobi
Our suggestions for places to stay in Nairobi
Four Points Nairobi Airport
The Four Points by Sheraton, set within the perimeter of Nairobi International Airport, is ideally located for a first or last night in Kenya.
The Emakoko
The Emakoko is a luxurious, owner-managed safari lodge in a beautiful gorge on the edge of Nairobi National Park.
Eka Hotel
The Eka is an affordably priced business-class hotel in a relatively convenient location between Nairobi International Airport and Wilson Airport.
Crowne Plaza Nbi Apt
The Crowne Plaza Nairobi Airport (formerly known as the Lazizi Premiere and now part of the InterContinental Hotels Group) is the oldest hotel at Nairobi International Airport.
Ole-Sereni
The Ole-Sereni is a modern, stylish hotel neighbouring Nairobi National Park and located 6km from Wilson domestic airport.
Macushla House
Macushla House is a very pleasant, small, owner-managed bed and breakfast hotel in a leafy part of southwest Nairobi, very convenient for visiting the Giraffe Centre and Sheldrick's Elephant Orphanage.
Giraffe Manor
Giraffe Manor is a unique, perennially popular lodge on the outskirts of Nairobi, offering up-close-and-personal encounters with the rare Rothschild giraffes that roam its extensive grounds.
Aero Club of East Africa
The Aero Club of East Africa is a private members' club in the grounds of Wilson Airport, Nairobi, offering offering comfortable rooms and a good restaurant, bar and swimming pool to non-members.
Tamarind Tree Hotel
The Tamarind Tree is a stylish international hotel in a great location next to Wilson Airport.
Karen Gables
Karen Gables is a small, high quality hotel in Nairobi with expansive gardens and only seven rooms.
Hemingways Nairobi
Hemingways Nairobi is a luxury country-house style hotel, with a spa and gym, in the wealthy suburb of Karen.
The Norfolk Hotel
The Norfolk Hotel is one of the oldest hotels in Nairobi and has a reputation for its colourful history dating back to 1904.
Nairobi Tented Camp
Nairobi Tented Camp is the only tented camp located inside Nairobi National Park, making it a great option for a true safari stay close to the city and airports.
Karen Blixen Coffee Garden and Cottages
Karen Blixen Coffee Gardens and Cottages is small luxury boutique hotel located in the peaceful suburb of Karen.
Sankara
Sankara is a strikingly built hotel in the bustling central Nairobi suburb of Westlands, primarily used as a business stay, with very good dining and leisure facilities.
Eden Nairobi
One Forty Eight is a very stylish boutique hotel in one of the leafiest corners of the southwest Nairobi suburb of Karen-Langata. The Giraffe Centre at Giraffe Manor is just a 10-minute walk away.
Ololo Safari Lodge
Ololo Safari Lodge and Farm is a luxury property on the southern edge of Nairobi National Park.
The Stanley
The Stanley is a large, traditional hotel – the oldest in Nairobi – offering a range of facilities.
Tribe
Design-led, contemporary hotel in the Village Market area of Gigiri, a largely diplomatic and luxury residential suburb 10km north of Nairobi’s central business district.
Acacia Camp
Acacia Camp is a rustic and affordable safari camp in a wildlife sanctuary a 30-minute drive towards Mombasa from Nairobi’s international airport.
