Reviews of trips to Stone Town

"Well organised and just what we wanted.
Actually it was 2 weeks of 5 star treatment in 5 Star locations.

While we were rather concerned that the BA return flight would be cancelled we had to phone your office and tell them we were at risk. In the end all was well.

Suggestions to help us improve our trips or our service:

Second holiday with Expert Africa and again you came up trumps........though I suspect that my wife had a lot of input as well!" Read full review: 15 nights in Africa; 10 on a Zanzibar holiday

"We only booked part of our trip to Tanzania through Expert Africa - the final week (of three in total) on Zanzibar (we booked the rest elsewhere as we were climbing Kilimanjaro). We really enjoyed all three weeks - Tanzania is a great country to visit. The people are really friendly, the wildlife and countryside is amazing and the Swahili cuisine was delicious. Oh, and the sun shone while it was winter back in England! Zanzibar, with its beautiful beaches, was a great place to relax after a couple of more active weeks on the mainland. We thoroughly enjoyed our trip and would love to return one day.

Suggestions for improvement:

Not really - we were extremely impressed with the service we received and have already recommended Expert Africa to others. We had problems while we were way as our flights to and from Zanzibar were cancelled - Liz did an excellent job of helping sort out alternative travel, ensuring our honeymoon was not spoilt in anyway by these problems." Read full review: 7 nights in Africa; 2 on a Zanzibar holiday

"The whole trip went like clockwork. No hold ups at all.

We were met when we arrived at Zanzibar airport by Soloman our driver from Eco&Culture Tours.

A very good driver, he collected and delivered us on time. no problems" Read full review: 11 nights in Africa; 6 on a Zanzibar holiday

"Very worthwhile. Travel wallet and luggage tags were really nice.

Suggestions to help us improve our trips or our service:

Not really" Read full review: 13 nights in Africa; 2 on a Zanzibar holiday

"A greatly enjoyable trip. A very, very special place and people!

Expert Africa organized this perfectly for us! Thank you! It couldn't have been better.... we wish we could have stayed for longer.

There are so many things to do and see, yet one can have a trully relaxing and laid back time if/when they choose to.

Staying in a variety of places during our 2-week stay at Zanzibar was ideal in terms of seeing and experiencing different parts of the island which can be quite different from one another.

Suggestions to help us improve our trips or our service:

We were grealty satisfied from Expert Africa and our trip to Zanzibar.

We would highly recommend to anyone visiting Zanzibar for the first time (or even second etc) to use Expert Africa to organize their travel arrangements. Well done for offering an excellent service." Read full review: 13 nights in Africa; 8 on a Zanzibar holiday

"The trip to Tanzania went smoothly without a hitch and fully met with our expectations, thanks to the organisation from Expert Africa (They live up to their name).

I have compiled a travelogue which details the trip in full and this can be found on my website.

www.photosnapshot.co.uk.

Take a look, you may find some useful information, especially if you are planning a trip to this vicinity.

Would I travel with this company again - of course !


Suggestions to help us improve our trips or our service:

None that I can think of - Thanks again Expert Africa" Read full review: 17 nights in Africa; 7 on a Tanzania safari

"From the relaxation of Pole Pole to the vibrancy of Zanzibar, this was a great holiday that i would love to do again!" Read full review: 10 nights in Africa; 5 on a Zanzibar holiday

"i feel horrible putting fairly satisfactory as it was very satisfactory really, but the fact i spent 2 full nights without a bed adn on each night awake at least 3 hours as there was no fans was maybe insurmountable but the hotels should have contacted expert africa to say there was no electricity and then we couldhave either cancelled or changed to lamu or mombasa for example.

this was my first holiday for 13 years a huge expense involved in leaving 4 young children with full time care at home as well etc and I was pretty irritated about the twin room problems and generator timings. cecilia is very asthmatic, so it was a worry for her too at nights.

Suggestions to help us improve our trips or our service:

expert africa are fantastic, they understand completely africa and what notes and advice gtravellers need. it was blooming brilliant!! and the guide book is fabulous too, you should get a copy in each hotel too out there.

i would ask one thing, that in the back of your notes to tanzania you h ave a copy of the maps of stone town that you can remove and carry about. it saves taking the whole book with you and in my case i had a tiny purse so ended up tearing out the town pages so i cuold refer to them when we got lost. i am sad my book is torn, but no hotels had maps of stone town and i didn't want to take a handbag with a book in it to the festival etc etc.

we never handed over any of the vouchers you gave us, nobody asked for them. the wallet you sent was also very useful, many thanks.

i hope we can sort out the 2 nights i had to spend on the push up bed and barazzas. i feel the hotels should give me my money back in full for these nights. It is unforgiveable and I am not a student traveller. I also think there should have been something from all 3 hotels to compensate for the lack of fans during the night. A free bottle of wine or soemthing would have taken care of this at each hotel, especially since they had obviously had loads of cancellations and in need of customers, instead of feeling we had been `done' . the goodwill gesture was missing.

i wonder did expert africa know there was no electricity on Zanzibar and it was all generator run, for hours at a time?

i will recommend claire and expert africa to anyone i can. many many thanks." Read full review: 10 nights in Africa; 6 on a Zanzibar holiday

"Our trip to Tanzania and Zanzibar was our first to the african continent and I can truly say that we have come back with some incredible memories- of friendly people, endearing culture, breathtaking scenery and amazing wildlife.

Our experience surpassed all expectations and the variety of locations and accommodation made this the trip of a lifetime. Thank you to all at Expert Africa, especially Claire, for helping to make the holiday so special. (and so easy!)

Suggestions to help us improve our trips or our service:

The service was so efficient that we really can't think of anything that might improve it." Read full review: 13 nights in Africa; 8 on a Zanzibar holiday

"Very well put together itinery and we were impressed by the precise puntuality of those meeting us and delivering us at various places.

Suggestions to help us improve our trips or our service:

We found out latterly that it is possible to go onto BA website just before 24hours before take off and purchase (if there is room) greatly reduced upgrades to Premium Class, which we would have like to have been told." Read full review: 15 nights in Africa; 7 on a Tanzania safari