Reviews of Serena Hotel Dar
Wildlife sightings and reviews
89 independent comments and wildlife information from our travellers who have visited Serena Hotel Dar and kindly agreed to share their thoughts. They do not necessarily represent the views of Expert Africa
Mr & Mrs H
Cambs
"Royal Palm Hotel review"
1 night Arrived 29 Oct 2009
"Typical modern hotel"
See all these reviews: 5n in Tanzania; 5n in Zanzibar
Experience Report
Overall Rating:
Good
Location:
Good
Service:
Good
Facilities:
Good
Rooms:
Good
Food:
Good
The C family
Surrey
"Basically somewhere to sleep"
1 night Arrived 24 Oct 2009
"After being in the bush - the hotel was never going to excite us.
It was functional enough but nothing special." See all these reviews: 7n in Tanzania
It was functional enough but nothing special." See all these reviews: 7n in Tanzania
Experience Report
Overall Rating:
Average
Location:
Average
Service:
Average
Facilities:
Average
Rooms:
Average
Food:
Average
Mr & Mrs W
Andover
"Royal Palm Hotel review"
1 night Arrived 29 Aug 2009
"All you would expect of an international hotel and quite a culture shock after the bush, the beach and Dar es Salaam outside.
Beware of poor rate of exchange if settling your bill in dollars or credit card. Restaurant prices are in Tanzanian shillings. Good room service breakfast as we had an early flight and were too early for restaurant breakfast." See all these reviews: 10n in Tanzania
Beware of poor rate of exchange if settling your bill in dollars or credit card. Restaurant prices are in Tanzanian shillings. Good room service breakfast as we had an early flight and were too early for restaurant breakfast." See all these reviews: 10n in Tanzania
Experience Report
Overall Rating:
Excellent
Location:
Good
Service:
Excellent
Rooms:
Excellent
Food:
Excellent
Mr & Mrs R
Yeovil
"Royal Palm Hotel review"
1 night Arrived 2 Feb 2009
"After delayed flights we were not here long enough to make much comment other than reception were surly and did not give us the wake up call requested. Had three hours sleep and moved on!"
See all these reviews: 6n in Zanzibar; 4n in Rwanda; 1n in Tanzania; 1n in Kenya
Experience Report
Overall Rating:
Average
Location:
Good
Service:
Poor
Rooms:
Good
Mr & Mrs G
Hants
"City centre stop over"
1 night Arrived 27 Nov 2008
"We had not been looking forward to our night at Royal Palm purely because it felt like our holiday ended early. However, the hotel was far better than we had expected. We were only there for 12 hours and most of the time asleep but the room was very smart, the bed comfortable and the air conditioning a blessing after temperatures of up to 38 degrees in the Selous.
We only had room service as we couldn't be bothered to get dressed up to go down for dinner but the service was good and the food was fine and not too expensive." See all these reviews: 9n in Tanzania; 3n in Zanzibar
We only had room service as we couldn't be bothered to get dressed up to go down for dinner but the service was good and the food was fine and not too expensive." See all these reviews: 9n in Tanzania; 3n in Zanzibar
Experience Report
Overall Rating:
Good
Location:
Good
Service:
Good
Rooms:
Good
Food:
Good
Mrs & Mr A
Brighton
"Royal Palm Hotel review"
1 night Arrived 18 Nov 2008
"Our only negative part of the holiday! We arrived about 7.00pm fairly tired after travelling to be told our room was still being cleaned and wouldnt be ready for 45 minutes!!
We did feel that for a 4 or 5 star hotel the wait wasnt acceptable as the room surely should have been ready by about 3.00pm for us if needed.
It would have been nice to have gone straight to the room for a shower etc. before dinner but by the time we got in the room we just felt tired!" See all these reviews: 10n in Tanzania
We did feel that for a 4 or 5 star hotel the wait wasnt acceptable as the room surely should have been ready by about 3.00pm for us if needed.
It would have been nice to have gone straight to the room for a shower etc. before dinner but by the time we got in the room we just felt tired!" See all these reviews: 10n in Tanzania
Experience Report
Overall Rating:
Average
Location:
Average
Service:
Poor
Rooms:
Good
Food:
Average
Mr & Mrs R
Edinburgh
"Royal Palm - Good for Stopover"
1 night Arrived 11 Nov 2008
"A perfectly good international hotel in the middle of Dar es Salaam. Italian food in hotel restaurant was great."
See all these reviews: 12n in Tanzania
Experience Report
Overall Rating:
Good
Location:
Good
Service:
Good
Facilities:
Good
Rooms:
Excellent
Food:
Excellent
Mr L & Ms A
UK
"Royal Palm Hotel review"
1 night Arrived 2 Nov 2008
"Serviceable hotel for a 1 night stay before connecting to the safari lodges.
Remember to request a 'non-smoking' room if this is your preference - we were originally accomodated in a room that smelt very smokey. Staff were helpfully in arranging an alternate room when the request was made." See all these reviews: 8n in Tanzania; 1n in Zanzibar
Remember to request a 'non-smoking' room if this is your preference - we were originally accomodated in a room that smelt very smokey. Staff were helpfully in arranging an alternate room when the request was made." See all these reviews: 8n in Tanzania; 1n in Zanzibar
Experience Report
Overall Rating:
Good
Mr & Mrs W-J
UK
"Royal Palm Hotel review"
1 night Arrived 4 Sep 2008
"For a major City-centre hotel we found it very friendly - staff were excellent.
We were upgraded to a Junior Suite - very nice but perhaps unnecessary - a bottle of bubbles might have been more welcome!" See all these reviews: 9n in Tanzania
We were upgraded to a Junior Suite - very nice but perhaps unnecessary - a bottle of bubbles might have been more welcome!" See all these reviews: 9n in Tanzania
Experience Report
Overall Rating:
Excellent
Location:
Excellent
Service:
Excellent
Activities:
Excellent
Rooms:
Excellent
Food:
Excellent
Facilities:
Excellent
Nightjar Family
UK
"Royal Palm stopover"
1 night Arrived 28 Aug 2008
"Good city hotel, for one night in transit to Zanzibar. Excellent food and atmosphere in the restaurant.
The only issue was that following purchasing some items in the hotel shop one of our party had their credit card details stolen and fraudulently used, which we have notified the hotel of." See all these reviews: 7n in Tanzania; 7n in Zanzibar
The only issue was that following purchasing some items in the hotel shop one of our party had their credit card details stolen and fraudulently used, which we have notified the hotel of." See all these reviews: 7n in Tanzania; 7n in Zanzibar
Experience Report
Overall Rating:
Good
Location:
Excellent
Service:
Good
Facilities:
Excellent
Rooms:
Good
Food:
Excellent
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