Reviews of safaris to Southern Namibia

"This was our fourth trip to Africa arranged by Expert Africa, and our third to Namibia.

We feel that Expert Africa operate to very high standards, which is why we wanted them to arrange this trip even though we have now moved from the UK to Australia. Thankfully there is now an office in New Zealand, and Maruska (and Saskia) did an excellent job of arranging our trip. Maruska was very knowledgeable, friendly, helpful, efficient and responsive. All our arrangements were perfect, and the documentation was faultless.

As for Namibia, our trips just seem to get better and better. The trip was perfect. We even received a free upgrade to our hire car, and in several places we were allocated what seemed to be the best rooms with amazing views (Erongo, Ongava, Waterberg). We visited some new areas which we particularly liked (Erongo and Waterberg), but we also visited places where we had enjoyed staying on previous occasions (Ongava and Kulala) and found that they were even better than we remembered! The management and staff at Kulala Desert Lodge provided my husband with a 50th birthday to remember.

All of our accommodation was attractive, well run, clean, comfortable and well maintained at the very least. We felt welcome everywhere, and everyone was polite and helpful. We experienced no problems or difficulties anywhere.

The driving was straightforward, and we found that staff at filling stations, shops, cafes, national park entrances etc were generally polite, friendly and helpful.

The scenery was beautiful, and the wildlife (our main reason for the trip) was wonderful. We had some excellent sightings, and wonderful experiences. We managed to do more walking on this trip than on previous occasions. This had the double benefit of being very welcome after a long car journey, and it helped us to work off all the delicious meals!

We hope to be able to return to Namibia.

Suggestions to help us improve our trips or our service:

Nothing that I can think of. Keep up the good work." Read full review: 15 nights in Africa; 15 on a Namibia trip

"na" Read full review: 15 nights in Africa; 15 on a Namibia trip

"We thought this an incredible holiday.

The accommodation you booked for us was all good and the advice you gave was excellent. If we were doing it again, we might not visit Luderitz and probably would not visit Erongo. That apart it met or exceeded our expectations. We saw incredible scenery, lots of wildlife and interesting geology.

Suggestions to help us improve our trips or our service:

We thought your service was pretty exceptional. We met one of your staff in Luderitz and again at Sinclair - she was seeing some of the hotels and lodges and had clearly seen quite a bit of Namibia. We thought it excellent that you were really keeping in touch with the locations you recommended." Read full review: 22 nights in Africa; 19 on a Namibia trip

"Amazing! We were lucky to have a month here but would have liked longer. There is so much to see and do.

A lovely country with great lodges and fabulous wildlife. I think we saw the best of everything thanks to the excellent advice from Sabina for whom nothing was too much trouble.

Suggestions to help us improve our trips or our service:

It was really really cold, not just on game drives but also in tented camps. Windproof jackets need to be recommended at this time of year. Temperatures fell to at least -2 deg. C. We didn't feel prepared for it being quite so cold at nights. We were glad we had our thermal underwear with us! It even snowed at Solitaire two days after we left the area.

I was really glad that you recommended a 4x4 to us and think you should have pushed us in that direction earlier as it really enhanced the trip, e.g. we could fully explore Fish Canyon and the Luderitz Peninsula. Having no experience of 4x4 driving, a short course at the beginning of the holiday would have been useful and we met a woman (Rome, who is Willems neice) at the Barchan Dune Resort who was talking about doing just that in Windhoek where she lives." Read full review: 28 nights in Africa; 25 on a Namibia trip

"As a whole the trip was excellent. We had the most wonderful and at times exciting trip. The trip was in many ways better than we had expected.

Our main intent for taking the trip at that time was for birds with any animal sightings (which we had been advised could be difficult due to high grass and many water holes away from the lodges) being regarded as bonus. In the event we saw most of the possible animals and in close proximity. We missed cats and rhino. Getting around in our not 4X4 was mostly possible though not without some mud and water problems. These could mostly be overcome with a litle thought and careful manoevering of the car.

The lodgings were all great and all very different. People in the lodges and outside were all very friendly and helpful. Grateful too when we gave them lifts.
As is indicated below we were very pleased with the way Sabina dealt with all aspect of setting up the trip for us and especially the way the problem of the delayed outward flight was overcome.

Suggestions to help us improve our trips or our service:

I'm mostly using this box to feed back other findings from the trip for information which may be useful to others. In our information we were told that we needed documentation and to take the car into Botswana that this would be taken from us at the border and that we'd have to purchase another to take the car back into Namibia. None of this happened. Other than the driver filling in details of the car in a book at each of the four posts (out and into Namibia, into and out of Botswana) they weren't particularly interested in the car as such. However, we did have to purchase documents to enter Botswana. These were - 1 year's road tax and 1 month entry permission (for the car) costing together 160 Rand (we had no Pula). I think our information only mentioned the entry permission. The tax thing may be new.

We were able to use debit and credit cards in petrol (Shell) stations in Bowsana though one insisted (at the junction onto the Trans-Kalahari Highway) in taking an amount from the card before pumping gas.

Information on the difficulties relation to the electrical sockets and lack of adapters may be useful." Read full review: 18 nights in Africa; 12 on a Namibia trip

"Wonderful a great adventure and a beautiful country.
Sorry about the comments on some of the stopovers, but you did ask for opinions!!

Suggestions to help us improve our trips or our service:

Just to say if you gave the kms or miles from each camp and Guest houses and very approx. time is should take.

Try to insist to the client a second spare wheel is part of the hire deal, to get a punture and know you still have 200Kms to cover on gravel roads is a little daunting." Read full review: 45 nights in Africa; 19 on a Namibia trip

"We travelled a little over 2,600 miles in 3 weeks and could have carried on! We had an excellent holiday and really appreciated the differing styles of accomodation. We learnt a lot and thoroughly enjoyed Namibia. What a range of things to see and do. We would recommend Turnstone Tours who gave us an excellent trip to Sandwhich Harbour.

Chris McIntyre is clearly well regarded in this country as his name was mentioned several times.

This is our second holiday organised by Expert Africa and we would not consider travelling with anyone else to the African countries they deal with.

Suggestions to help us improve our trips or our service:

No - you had this one absolutley spot on. Sabina had taken on board our likes and preferences and had suggested an ideal itinery" Read full review: 21 nights in Africa; 17 on a Namibia trip

"We thoroughly enjoyed our holiday and both feel that it is one of the best holidays that we have taken in years.

The trip was very well organised and Sabina and Gwynneth were both helpful in providing information and responding to my questions.

The written information that we received prior to departure seemed a little over the top. However, we read through it diligently and followed Expert Africa's advice on most things. We felt well prepared and our trip was trouble free.

We'd been planning to go to Namibia for many years, after a previous trip was cancelled at the last minute. We thought that this trip would cross Namibia off our "list". The trip was so fantastic that Namibia remains firmly on the "list" and we are keen to return to explore other parts of the country.

Suggestions to help us improve our trips or our service:

I feel that it would be useful if Expert Africa could give some more guidance as to the petrol costs (or number of litres) associated with each trip. We knew that we would have to pay for petrol in cash and may not have access to ATMs for much of the trip. I made my own estimate that our petrol costs should be somewhere betwen NAD 1,100-1,400. We came in at just under NAD 1,000, so I wasn't too far off.

I realise that this may difficult as it will depend upon the type of car hired and to what extend people extend their mileage by deviating from the primary route." Read full review: 10 nights in Africa; 8 on a Namibia trip

"Everything worked as planned and all the pre-trip advice was excellent (except Ongava). Very patient staff answering numerous questions. It helps that our adviser was a Namibian.

Thank you.

Suggestions to help us improve our trips or our service:

We missed out on comments about the Windhoek Country Club which was a great stopover.

Some lodges had poor entry roads (very badly rutted, far worse than the public roads).

The Skeleton coast no longer has any skeletons. We are glad we did it but there isn't much to see except the emptiness. We had difficult finding someone to open the gates to the NP as there were only 3/4 cars each way per day. We only had one shock with petrol in the whole trip. This was along the Skeleton coast where the petrol station at Mile 108 has closed. This meant, even with a full tank that we had to divert to Palmwag for petrol: a 50 km detour. This was exciting for us but not everyone's cup of tea.

We bought a cool box in Windhoek: this is probably a sensible move as ice is available everywhere." Read full review: 17 nights in Africa; 12 on a Namibia trip

"As a whole we were delighted with our trip. It was well organised and Maruska gave us good advice.

Some of the accommodation was below par but mostly it was of excellent quality. We were so pleased that she advised on a larger car, the X-Trail, and that made the travelling pleasant. We felt that 3 nights at Khowarib was a mistake and you could do the half-day Himba visit on the day you leave so we paid for an extra night at Doro Nowas instead.

This was a special retirement trip and it did not disappoint.

Suggestions to help us improve our trips or our service:

Only to take note of the points we raised regarding some of the lodges." Read full review: 20 nights in Africa; 18 on a Namibia trip