Kenya: reviews from our travellers

"This was our second safari in South Luangwa Park, after an interval of 4 years. We knew the area to visit, relatively distant from the entrance to the Park, as the game is excellent but the game vehicles few so viewing is really good. With help from Expert Africa's Claire we chose 3 camps and they were all excellent. She encouraged us to include a small bush camp and we were pleased that she did as it was probably the best experience and our apprehension about the open air bathroom was misplaced as it was private and enclosed.

Claire was brilliant because she was able to change our three return flights after we had made our booking, to accommodate a private trip to/from Chipata that we had not been able to firm up initially. All our arrangements went smoothly other than delays caused by the airline - as she had provided the contact details of Expert Africa's ground agents in Nairobi we were able to phone and ensure they waited at the airport while our luggage was located." Read full review: 13 nights in Africa; 8 on a Zambia safari

"Exceptional. Just sign up and go.

Suggestions to help us improve our trips or our service:

Overall, the most amazing trip of our lives. We recommend ExpertAfrica without hesitation.

(See earlier comments on Tortilis and Lewa for improvements)" Read full review: 12 nights in Africa; 10 on a Kenya safari

"Very enjoyable trip combining a safari in two contrasting areas of Kenya (Samburu and Mara Naboisho) with a beach holiday in Zanzibar. it was a particular pleasure that we were not bothered by mosquitoes.

Expert Africa's recommendations and organisation were spot on." Read full review: 12 nights in Africa; 8 on a Kenya safari

"Our trip overall was very enjoyable.

We were not altogether straightforward clients as there were certain aspects that were arranged independently, but Expert Africa was nevertheless helpful and accommodating and worked to sculpt our safari to fit.

Their suggestions of where to visit and stay and how to travel were very helpful, taking into account our budget requirements and main interest in game viewing, including the option to go on foot." Read full review: 14 nights in Africa; 4 on a Kenya safari

"We booked this holiday very late and Olivia came up with the perfect itinerary. This was an unforgettable holiday." Read full review: 13 nights in Africa; 8 on a Tanzania safari

"Our trip to Rwanda unexpectedly turned out to be rather dramatic following the first and only gorilla trek which left us total exhausted and me seeking medical help resulting in leaving the Volcanoes National Park earlier than planned and a 2 night stay at the King Faisal Hospital in Kigali following a diagnosis of pneumonia from which I'm still recovering and will probably do so for possibly another 2 weeks or more. We would not have got through this unfortunate episode without the help of our Primate Safaris driver/guide Sura who assisted in so many ways from paying a hospital bill with his own money to procuring cups of coffee from a cafeteria for me while I was in hospital. Well beyond what was expected for which we are truly grateful.

Having spoken with several people who were trekking it seems to us that better briefing beforehand is required. With trekking up to 3000 metres you have to be physically fit and acclimatised which were not although of course I did not know at the time I was suffering with pneumonia. Comment was made that it's always best to do one trek before committing to another. Appreciate that could be a problem as permits often should be booked in advance. It's not unusual for people to abandon the trek part way and in my case the guide did mention (at the end) there was a thought that I might need to be stretchered off the mountain. Among the people I spoke with was an American lady doctor who said she had to give up on her trek but then again she should not really have been on it as she's asthmatic but no one told her how difficult it might be. Nurses at the hospital in Kigali said they often had patient referrals from the gorilla treks as many underestimate the difficult terrain involved.

It would seem there is a perception among a lot of people that seeing the gorillas in the wild is a trip for everyone. Don't believe it is and can be a lottery. At least we have experienced a meeting with gorillas but at some cost and now plenty of paperwork associated with the insurance claim for reimbursement of hospital fees and the non-refundable trek permit. Would advise would be visitors to seriously think about the risks involved." Read full review: 12 nights in Africa; 6 on a Rwanda safari

"An unexpected and excellent surprise" Read full review: 16 nights in Africa; 16 on a Kenya safari

"This was my second vacation planned with Expert Africa and was, once again, exceptional. The assistance of Richard Trillo and Rich Ball was invaluable. It is very true that you are working with true experts on Africa who listen carefully and plan an exceptional visit accordingly." Read full review: 9 nights in Africa; 5 on a Kenya safari

"It was an amazing trip.

The Serian camps are really our type of place with a good focus on wildlife and quality guiding. We could spend ages in such camps.

We had some amazing sightings this year as well, and are again thinking about how soon we can return (probably not next year, but who knows...)." Read full review: 7 nights in Africa; 7 on a Kenya safari

"The whole safari experience was most enjoyable although the bumpy journeys in the Maasai Mara, especially those near to Tangulia Camp, were a bit testing. There were plenty of rewards in the Masai Mara and at the Tangulia Camp to offset a bit of discomfort on the journeys." Read full review: 7 nights in Africa; 6 on a Kenya safari