Africa: Reviews from our travellers

"Our trip wouldn’t have been nearly as enjoyable without Richard’s efforts and collaboration. He truly made everything come together seamlessly.

When we embarked on this journey, we reached out to several outfitters with written questions. Richard stood out as the only one who replied in writing, addressing each of our queries. We appreciated that, as it showed he was willing to take the time to provide thorough answers instead of opting for a quick phone call. Through our exchange of preferences, we eventually set up a phone call to finalize the country and initial park selections. It was clear that Richard was truly listening when he suggested swapping Amboseli for Samburu to enhance our animal encounters. His recommendation, based on the unique features of each park, convinced us that the switch was the right choice. Additionally, we decided to include another park and lodge based on our combined ideas.

As our travel date approached, we both felt a bit anxious, being detail-oriented individuals who thrive on precision. Richard managed to provide some additional details, but he urged us to trust him with the finer points. He assured us that from the moment we landed in Nairobi until our return flight home, we would be well taken care of. Although this level of trust was outside our comfort zone, we agreed. Now that we're back, we can confidently say Richard was right—every detail was meticulously handled. Wahoo! Everywhere we went, people were expecting us, from the pilots to the lodges and guides, seamlessly coordinating our journey at each transfer point.

Our trip as a whole met our expectations and went way beyond. We have done nothing but rave about it since we returned home. We have told everyone we have talked to about the trip what a great experience it was and how great it was to work with Richard. Given the opportunity to plan another trip like this, we would certainly be comfortable working with Richard and would highly recommend him and Expert Africa to friends.


Suggestions to help us improve our trips or our service:
On our trip, we experienced both communal and solitary dining. We thoroughly enjoyed the communal meals with the General Manager, Assistant General Manager, and other lodge guests. These gatherings offered us a valuable opportunity to learn about each person's culture and experiences. We believe that offering a communal dining option could enhance the overall experience, making it more enriching and engaging." Read full review: 24 nights in Africa; 15 on a Kenya safari

"From our first enquiry through to the end of the trip we have been kept well informed, well looked after.

The information pack was excellent, loved the unexpected travel wallet.

The whole trip delivered on all levels." Read full review: 9 nights in Africa; 7 on a Rwanda safari

"After a break of over 10 years from a series of safari holidays we decided to go back to our favourite destination, Botswana and specifically the Okavango delta, for a holiday to celebrate a big occasion. It proved to be the perfect choice.

The Expert Africa team member we dealt with, Tom Morris, suggested a series of camps run by Kwando Safaris from which we chose Lagoon, Mma Dinare and Splash to give a variety of environments. Kwando have private concessions on land owned by the local villagers and that gives a level of exclusivity not available elsewhere in Africa in our experience.

All the camps were excellent. The safari experience at these camps was unbeatable, with more game and more interaction with their behaviour but none of the intrusion from other game trucks experienced at other destinations.

The guides, trackers and staff at each of the camps were genuinely welcoming and looked after us faultlessly. It has hard to understand how they could maintain that level of cheerfulness and pride in their work and environment at all times while working up to 18 hours a day, every day.

When our outbound BA flight was delayed late on Saturday night, the Expert Africa emergency system responded immediately to help us reorganise the journey, and provided additional prompt support on the Sunday morning.

Overall the organisation provided by Expert Africa was faultless." Read full review: 10 nights in Africa; 9 on a Botswana safari

"Overall, we enjoyed the trip but unlike our previous visit in 2019 we were disappointed by the amount of people and volume of vehicles on game drives.

The exception was Mara expedition camp." Read full review: 11 nights in Africa; 11 on a Kenya safari

"This was our last safari finished in Kenya where we started our safari adventures in 1991.

We deliberately wanted to go to Camps which were unspoilt and/or rustic as they used to be when we started and also in areas with few vehicles and unspoilt countryside. Hence our choice of Laikipia and Tangulia and they both met our our wishes. The highlight of the safari has to be the migration particularly as it was unexpected as we thought the dates were not right for this sighting.

We will miss the sights and sounds of Africa (and the cuts and bruises!!) all of which we experienced on this safari.

Our thanks must be given to all the staff at Expert Africa who we have dealt with over the many years without whom we would not have had our African Adventures.

Suggestions to help us improve our trips or our service

A simple NO." Read full review: 12 nights in Africa; 11 on a Kenya safari

"Our holiday was pretty much perfect! Claire found exactly what we didn't know we wanted. We hold her wholly responsible for the fantastic holiday we had.

The high standard of accommodation, safari and activities on the island were greatly appreciated.

The company running the safari camp and Fanjovi Island are a masterclass in customer service.

Thank you for a holiday of a lifetime!

Suggestions to help us improve our trips or our service:

The only reason I left "value for money" blank is because we have never paid so much for a holiday, nor have we been on a safari so have nothing similar to compare it to.
It was our best holiday, it exceeded our expectations, so no gripes on the "value for money".

No, we don't have any suggestions to improve your trips or your service ---- and that's unusual." Read full review: 15 nights in Africa; 12 on a Tanzania safari

"The trip was fantastic.

Namibia is stunning, both the landscapes and the wildlife. We had amazing food, amazing camps, some great guides and it was just the best experience.

I’d highly recommend it to anyone and, for us, flying seems like the best way to see as much as you can in a limited amount of time. It is all run so beautifully and it is unbelievable how these camps can exist in such remote places, and be top notch.

The attention to detail is superb, it really was fab, we absolutely loved Namibia." Read full review: 12 nights in Africa; 11 on a Namibia trip

"very good!" Read full review: 15 nights in Africa; 13 on a Botswana safari

"Kenya is one of my most favourite trips. Even with my itchy uncomfortable skin condition, I enjoyed myself immensely.

The guides, aside of the Tanguila guides, were excellent. I was hoping to see more lions and maybe a hunt but instead we saw leopard Natito and her cub, twice and you can't beat that. I was surprised at how close the guides could get us to the large animals.

We got to see big Tusker Craig up close and personal for over an hour. We had the most comfortable accommodations and fabulous food.

I liked the lined ponchos provided by Kicheche camp. Early mornings are cool and they were fabulous.

Overall, as they say, a trip of a lifetime. I'd like to do it again but can it be topped?" Read full review: 12 nights in Africa; 12 on a Kenya safari

"Amazing." Read full review: 15 nights in Africa; 11 on a Kenya safari