Travel reviews by Mr P&C & Mrs P&R from UK
Review Distribution
Total number of trips
1
Countries visited
2
Lodges stayed in
9
Excursions taken
0
Fantastic holiday
Namibia and 1 other country between 14 Aug 2009 and 30 Aug 2009
"This was our third trip to Namibia, and we had a great time. The organisation by Expert Africa was very good, and recommendations, by and large, were very reliable.
Suggestions for improvements:
Could provide advice about reclaiming tax on gifts - we are unable to cash the cheque we received at Windhoek Airport with our UK bank account.
Could remind travellers along the Capriva strip about the time difference - we were an hour late for our Susuwe pickup"
Suggestions for improvements:
Could provide advice about reclaiming tax on gifts - we are unable to cash the cheque we received at Windhoek Airport with our UK bank account.
Could remind travellers along the Capriva strip about the time difference - we were an hour late for our Susuwe pickup"
Arranged By Maruska AdyeRowe
Okonjima Bush Camp
"Don't miss it"
2 nights
Arrived
15 Aug 2009
Excellent
Experience Report
Overall Rating:
Excellent
Location
Good
Service
Excellent
Activities
Excellent
Rooms
Excellent
Food
Good
Facilities
Good
Hakusembe River Lodge
"Would not return here"
1 night
Arrived
17 Aug 2009
"An adequate place to stop overnight, but we were rather put off by the attitude of the manager who clearly sees visitors as a licence to print money. One example was the extortionate price of bottled water in a place where you were advised not to drink the tap water. The barman also boasted in Afrkaans to local visitors that he'd managed to sell the foreigners the most expensive beer in the bar.
When we arrived for dinner, they had clearly forgotten about us and taken a booking from a large party at the nearby campsite. Eventually they had to lay a table for us in the bar.
We enjoyed the sunset cruise"
When we arrived for dinner, they had clearly forgotten about us and taken a booking from a large party at the nearby campsite. Eventually they had to lay a table for us in the bar.
We enjoyed the sunset cruise"
Poor
Experience Report
Overall Rating:
Poor
Location
Average
Service
Average
Activities
Good
Rooms
Average
Food
Average
Facilities
Average
Feedback response
Expert Africa is sorry to hear that these travellers were dissapointed and felt that Hakusembe Lodge overcharge for their extras such as drinks. Hakusembe Lodge assures us that this is not the case, and are sorry that the guests felt this way. The lodge apologises for the oversight in dinner arrangements during these guests stay.
We'll be keeping a close eye on any further reviews of this lodge.
We'll be keeping a close eye on any further reviews of this lodge.
Susuwe Island Lodge (Not currently featured by Expert Africa)
"Didn't live up to its advertising"
2 nights
Arrived
18 Aug 2009
"Our experience may have been affected by visiting this place when substitute managers who clearly had limited knowledge of Susuwe were in charge, and when the chef was on holiday and, judging by the quality of the food, had left the kitchen maid in charge of the kitchen.
We were surprised to be presented with a drinks bill at the end of our visit, and they should perhaps clarify what they mean by 'all drinks included' as they clearly aren't.
Game drives and guiding were very good, and the arrival at Susuwe by boat is lovely."
We were surprised to be presented with a drinks bill at the end of our visit, and they should perhaps clarify what they mean by 'all drinks included' as they clearly aren't.
Game drives and guiding were very good, and the arrival at Susuwe by boat is lovely."
Average
Experience Report
Overall Rating:
Average
Location
Excellent
Service
Good
Activities
Excellent
Rooms
Good
Food
Poor
Facilities
Average
Not currently featured by Expert Africa
Lagoon Camp
"Can't wait to go back"
2 nights
Arrived
20 Aug 2009
"Wonderful place with fantastic game viewing and excellent guides who gave us some of our most memorable game drives ever. The staff were friendly and helpful, the food was splendid, and the company really enjoyable.
I had my birthday while I was there and they made me a birthday cake and sang!"
I had my birthday while I was there and they made me a birthday cake and sang!"
Excellent
Experience Report
Overall Rating:
Excellent
Location
Excellent
Service
Excellent
Activities
Excellent
Rooms
Good
Food
Excellent
Facilities
Good
Ndhovu Safari Lodge
"Good place to spend the night"
1 night
Arrived
22 Aug 2009
"Friendly, welcoming place with a good atmosphere. The food was excellent, and we had a very enjoyable sunset cruise.
Very cold - we needed every one of our mountain of blankets in the night."
Very cold - we needed every one of our mountain of blankets in the night."
Good
Experience Report
Overall Rating:
Good
Location
Good
Service
Good
Activities
Good
Rooms
Average
Food
Good
Facilities
Average
Onguma Bush Camp
"Very good base to visit Etosha"
1 night
Arrived
23 Aug 2009
"Very comfortable, welcoming place in an excellent location on the edge of Etosha. The accommodation must have been upgraded since the Bradt Guide Book description was written, and it exceeded our expectations. Very good food.
Did not participate in any activities as we were only there for one night"
Did not participate in any activities as we were only there for one night"
Good
Experience Report
Overall Rating:
Good
Location
Excellent
Service
Good
Facilities
Good
Rooms
Excellent
Food
Good
Okaukuejo Camp
"Spectacular game viewing from the waterhole."
2 nights
Arrived
24 Aug 2009
"An old friend which has had a major facelift since our last visit in 2006. The cabins are very nice, but we regretted the removal of the kitchens. The best feature here is of course the waterhole, and one of our nicest memories of this trip is of sitting by the waterhole with a glass of wine as the sun set watching elephant, rhino and giraffe.
The dining room and the food are fine with good service.
We didn't participate in any activities as we drove ourselves around Etosha"
The dining room and the food are fine with good service.
We didn't participate in any activities as we drove ourselves around Etosha"
Excellent
Experience Report
Overall Rating:
Excellent
Location
Excellent
Service
Good
Facilities
Excellent
Rooms
Good
Food
Good
Hobatere Lodge
"Very pleasant relaxing place to stay"
2 nights
Arrived
26 Aug 2009
"Didn't see much game here, but enjoyed the guided morning walk. Very friendly relaxed atmosphere, good food, and very comfortable lodge.
Electricity was provided by a generator which went off quite early in the evening, and could perhaps be left on a bit longer."
Electricity was provided by a generator which went off quite early in the evening, and could perhaps be left on a bit longer."
Good
Experience Report
Overall Rating:
Good
Location
Good
Service
Good
Activities
Good
Rooms
Good
Food
Good
Facilities
Average
Beach Lodge
"Great location, but poorly managed"
2 nights
Arrived
28 Aug 2009
"Absolutely met my criteria of sea view and balcony as our room had great views both from the bedroom and the bath.
The building was designed and built to very high standards, but is let down by poor management and maintenance - various bathroom fittings were loose or missing (and nothing was done when we reported that the shower didn't work), and it would be generous to describe the hot water as lukewarm.
The hotel restaurant served great food, both at breakfast and dinner."
The building was designed and built to very high standards, but is let down by poor management and maintenance - various bathroom fittings were loose or missing (and nothing was done when we reported that the shower didn't work), and it would be generous to describe the hot water as lukewarm.
The hotel restaurant served great food, both at breakfast and dinner."
Average
Experience Report
Overall Rating:
Average
Location
Excellent
Service
Poor
Facilities
Average
Rooms
Average
Food
Good
I think we were in the honeymoon suite! - a lovely room with a deck, an indoor seating area, an enormous bed, a bath, an indoor shower and an outdoor shower"