Zambia: reviews from our travellers

"We had fantastic safaris and a great trip to Victoria Falls where we would recommend the helicopter ride.

All the arrangements went like clockwork and the transfers were all on time and the staff excellent.

Thank you Expert Africa for making it so enjoyable and trouble free we will certainly recommend you to our friends.

Suggestions to help us improve our trips or our service:

We were happy with your service and have no specific comments." Read full review: 12 nights in Africa; 3 on a Botswana safari

"One of the best, if not THE best holiday we've ever had. (Only thing missing was exercise, but not much chance of that.)
Game viewing bit disappointing at Lebala with hindsight but as virgins we still enjoyed it. Rooms and camp very good.
Little Kwara very enjoyable.

Nxabega stood out though, as a superbly-run camp, with a truly wonderful atmosphere. Grant and Dimari really set the benchmark.
Game best at Sandibe but what a miserable dump by comparison to Nx.

The transfer processes worked very well and once we knew the score, we relaxed totally about moving from camp to camp, and this really helped make the whole thing more enjoyable compared to hacking around India or wondering if the planes would fly in South America.

Zimbabwe day trip was worth it although we got stitched up by Zambia immigration, they hadn't given us a multiple-entry, only a double entry visa but this was not clear.

Suggestions to help us improve our trips or our service:

Take note of any unusual situations (eg airstrip down) and set expectations accordingly.
Check game viewing status / concession conditions closer to the off, maybe it would be better to switch (eg Lebala was only worth 2 nights due to so much empty burnt scrub).

Transfer from Livingstone to Lebala took a while; no food on the Proflight transfer, no food opportunities at Livingstone airport (only coffee) or en route (Kasane airport not selling food) so we were starving by the time we got to Lebala; it would have been good to arrange some opportunity to eat or buy food at some point. Maybe include a visit a cafe / restaurant in Kasane town, as there is plenty of time ?" Read full review: 14 nights in Africa; 11 on a Botswana safari

"Well-organised, pleasant trip that was in all respects what we had hoped for, no unpleasant surprises, very efficiently organised without any delays. Thank you, Claire

Suggestions to help us improve our trips or our service:

Maybe some more attention for Kafue would help the development of this enormous park. More facilities and more tourism may help in the struggle against poaching.

The same goes for Kasanka which is interesting for birders." Read full review: 22 nights in Africa; 14 on a Zambia safari

"Very good" Read full review: 8 nights in Africa; 3 on a Zambia safari

"As usual, the whole process, from deliberating on which trip to take, to arriving home, was stress free. Ellie Dunkels was extremely helpful in organizing the trip, contacting Tafifka etc. Personally, one of the reasons I am a repeat customer is due to the extremely professional, knowledgeable, yet very approachable staff, would love to come to staff Xmas party!

Tafika, as before was great. Many thanks to Heather, Bryan, John, Carol. Rhona, Stephen, Alex, Clever, Special, Laurence's, Godfrey, and all the other staff, who work so hard, and make it all seem so effortless.

Fantastic trip, cheers!!" Read full review: 11 nights in Africa; 9 on a Zambia safari

"Everything ran very smoothly – we were very well looked after and didn't have to worry about any of the transfers at all. However the transfer from Lusaka to Royal Airstrip was a bit confusing as you arrive in Lusaka after overnight flight to near chaos in Lusaka airport. But we had been in the area before.

Overall we expected a repeat of our last trip which had been amazing – we were not disappointed

Suggestions to help us improve our trips or our service:

SmaIl comment - I think pictures depicting the rooms at the lodges should include all standards to avoid disappointment on arrival – all brochures and lodge websites show the honeymoon suite! And all tents at Chiawa [except the honeymoon tent] were superior, superior to what?" Read full review: 11 nights in Africa; 9 on a Zambia safari

"From the moment I chose Expert Africa to book my trip with and met Lucy Copson who arranged my itinerary it has been incredible. I would never book a trip to Africa with anyone else but the EXPERTS! I did a lot of research and contacted at least 6 other companies, none of them compared on any level.

Lucy organised my trip using her incredbile knowledge and customer service skills. It took a while to finalise the trip but not once did I feel under any pressure. Some of the other companies were very pushy and just seemed to want your booking. All my queries were responded to promptly and I could never have organised such a fantastic experience without her help. Expert Africa are the best travel company I have ever dealt with. If you are thinking of travelling to any of the destinations that EA provide then don't hesitate to put them at the top of your list.

THANK YOU! THANK YOU! THANK YOU!

Suggestions to help us improve our trips or our service:

The Northern Botswana Mobile Safari can be undertaken in the reverse order I did. My only suggestion is scrap that and keep it from Kasane to Maun only.

The only other very small point is that I asked Lucy about organising a bean bag for the safari. I was told that this was not an option but the Letaka site does offer this. Fortunately one of the couples on the trip had ordered two so they kindly let me use on of them. It would have been a real issue for me not having one." Read full review: 19 nights in Africa; 7 on a Botswana safari

"Very good" Read full review: 11 nights in Africa; 10 on a Zambia safari

"Loved it, wouldn't have changed a thing - thank you so much for all your hard work organising everything :)

Suggestions to help us improve our trips or our service:

Yes I think you should start thinking about where we can go next time when we've saved a few pennies lol" Read full review: 17 nights in Africa; 6 on a Malawi trip

"Lucy did a great job setting up our honeymoon. She made excellent recommendations and we were happy with the cost.

I would highly recommend Expert Africa to anyone who wants a customized African vacation without having to do the legwork. Things went smoothly" Read full review: 6 nights in Africa; 4 on a Botswana safari