Zambia: reviews from our travellers

"All in all it was a wonderful holiday and (having said that it would be a one-off) we can't wait to return next year.
I cannot recommend RPS highly enough (and I'm usually pretty difficult to please!).

Expert Africa arranged everything smoothly and efficiently and we would be pleased to use them again.

Suggestions to help us improve our trips or our service:

It's hard to improve on flawless!" Read full review: 11 nights in Africa; 9 on a Zambia safari

"Another fantastic trip, our third one with Expert Africa, thanks Ellie!

This was a longer trip (2 weeks) visiting two Countries and several places. This involved a lot of organization and we are once again impressed by how well every little details is sorted in advance. We spent a lot of time asking Ellie a million questions and debating about options and she never ever gets tired of answering my emails...and usually in a matter of hours if not minutes! Every suggestion she gives us is great.

Having been to Tanzania previously in June, we wanted to see different places and the green season. The landscape is fantastic and as expected it is a bit harder to see animals, but we still saw a lot. Of course this is not the best season for walks, as it is a bit hot (at least for us) and some roads and area are not accessible or not safe for walking but we did enjoy morning walks. The bonus is there are very few people and you have the places for yourself.

The game behaviour is very different in South Luangwa and Hwange: in SL they are almost tame, for example impala are in the middle of the road and do not move away from you, while in Hwange they are more skittish. On the other hand Hwange feels a lot wilder (even if they created artificial waterholes). It is good to see different places and landscapes and their contrasts.

We got the biggest safari bug and we are already dreaming about another trip, with Expert Africa of course!

As a last comment I would like to add that everywhere we went everyone (including a couple of tour operator from Australia) spoke highly of the Expert Africa team, not surprisingly!

Thanks a million!

Suggestions to help us improve our trips or our service:

No matter how hard I think I cannot find any suggestion- no need to improve!" Read full review: 15 nights in Africa; 9 on a Zambia safari

"Everything worked smoothly and we really enjoyed our visit.

The itinerary planned by Lucy perfectly met our requirements and the Norman Carr team looked after our every need.

We will definitely travel again with Expert Africa.

Suggestions to help us improve our trips or our service:

Keep it just as it is!" Read full review: 11 nights in Africa; 10 on a Zambia safari

"It was a great trip that I enjoyed completly. Nothing to complain about

All was good" Read full review: 11 nights in Africa; 8 on a Botswana safari

"We booked this trip (unusually for us) at very short notice but EA was able to come up with an itinerary which totally matched our parameters and which worked out extremely well (including the potentially tricky issue of crossing the Zam/Zim border twi ce with different carriers on each side). We were very happy with the whole experience

Suggestions to help us improve our trips or our service:

As mentioned in feedback from previous trips we do think the website could be usefully updated more frequently. But we would congratulate you on the 2011 brochure which is a step up from the still very good 20010 version." Read full review: 15 nights in Africa; 10 on a Zimbabwe safari

"Zambia continues to be one of the great holiday destinations.

The level of professionalism seems to increase each time I visit, and the people, with their charming and helpful attitudes, make a holiday there very special There are too many members of staff in the lodges to mention individually, but our thanks go out to them all for making our stay with them memorable in every way.

Thank you, Lucy, for organising everything, and I will certainly be in touch when organising my next trip to Africa.

Suggestions to help us improve our trips or our service:

No, you seem to have covered everything." Read full review: 8 nights in Africa; 7 on a Zambia safari

"Excellent organisation and coordination ( travel connections : plane - car - boat - connecting flights etc )
Wherever we expected someone : he was present, knowledgeable and up to his job.

Very well organised. ( greetings at airports - assistance to jump the VISA queue on arrival in Lusaka )
Quality of the provided services = superb.

In our first contact - by phone - : perfect selection of the camps by Chris McIntyre .
( although a bit handicapped by the timing of the trip : several camps were closed or closing )

Adminstrative follow-up by Lucy Copsen : very efficient , very friendly


It might look as us being easy going , easily satisfied travellers. We are not.
Our quotations are as we feel : Very satisfied.

Suggestions to help us improve our trips or our service:

Keep us informed by mail and/ or brochure !

We keep telling people how pleased we are." Read full review: 10 nights in Africa; 9 on a Zambia safari

"We had fantastic safaris and a great trip to Victoria Falls where we would recommend the helicopter ride.

All the arrangements went like clockwork and the transfers were all on time and the staff excellent.

Thank you Expert Africa for making it so enjoyable and trouble free we will certainly recommend you to our friends.

Suggestions to help us improve our trips or our service:

We were happy with your service and have no specific comments." Read full review: 12 nights in Africa; 3 on a Botswana safari

"One of the best, if not THE best holiday we've ever had. (Only thing missing was exercise, but not much chance of that.)
Game viewing bit disappointing at Lebala with hindsight but as virgins we still enjoyed it. Rooms and camp very good.
Little Kwara very enjoyable.

Nxabega stood out though, as a superbly-run camp, with a truly wonderful atmosphere. Grant and Dimari really set the benchmark.
Game best at Sandibe but what a miserable dump by comparison to Nx.

The transfer processes worked very well and once we knew the score, we relaxed totally about moving from camp to camp, and this really helped make the whole thing more enjoyable compared to hacking around India or wondering if the planes would fly in South America.

Zimbabwe day trip was worth it although we got stitched up by Zambia immigration, they hadn't given us a multiple-entry, only a double entry visa but this was not clear.

Suggestions to help us improve our trips or our service:

Take note of any unusual situations (eg airstrip down) and set expectations accordingly.
Check game viewing status / concession conditions closer to the off, maybe it would be better to switch (eg Lebala was only worth 2 nights due to so much empty burnt scrub).

Transfer from Livingstone to Lebala took a while; no food on the Proflight transfer, no food opportunities at Livingstone airport (only coffee) or en route (Kasane airport not selling food) so we were starving by the time we got to Lebala; it would have been good to arrange some opportunity to eat or buy food at some point. Maybe include a visit a cafe / restaurant in Kasane town, as there is plenty of time ?" Read full review: 14 nights in Africa; 11 on a Botswana safari

"Well-organised, pleasant trip that was in all respects what we had hoped for, no unpleasant surprises, very efficiently organised without any delays. Thank you, Claire

Suggestions to help us improve our trips or our service:

Maybe some more attention for Kafue would help the development of this enormous park. More facilities and more tourism may help in the struggle against poaching.

The same goes for Kasanka which is interesting for birders." Read full review: 22 nights in Africa; 14 on a Zambia safari