Travel reviews by Mrs B. from Cambridge
Review Distribution
Total number of trips
2
Countries visited
1
Lodges stayed in
7
Excursions taken
0
My Aug 2022 trip
Zambia between 1 Aug 2022 and 11 Aug 2022
"This was a fantastic holiday, every bit as good as described in the brochure."
Arranged By Maruska AdyeRowe
Latitude 15
"Latitude 15 review"
1 night
Arrived
1 Aug 2022
"Comfortable hotel, perfect for a stopover to and from the camps."
Excellent
Experience Report
Overall Rating:
Excellent
Rooms
Good
Food
Good
Service
Good
Facilities
Good
Mwaleshi Camp
"Mwaleshi Camp review"
4 nights
Arrived
2 Aug 2022
"Mwaleshi was marvellous, just what we had hoped. A “bush “ camp in a remote wilderness setting, perfectly tranquil apart from the din of lions roaring, elephants trumpeting, hyenas howling and birdsong. Our guide Brent was superb, sharing fascinating information about the wildlife and environment.
We loved our walks. The close encounters with animals feel so very much more real than when sitting in a safari truck. The walking was quite manageable for our group of only moderately active people in their late sixties.
The camp was charmingly rustic but also very comfortable with amazing food and friendly helpful staff.
We agree with many of your previous travellers that a walking safari might not be the right thing for a first time visitor to Africa. One cannot expect clear views of huge numbers of animals. But this is compensated by the feeling of intimacy of the animal encounters. Priceless!"
We loved our walks. The close encounters with animals feel so very much more real than when sitting in a safari truck. The walking was quite manageable for our group of only moderately active people in their late sixties.
The camp was charmingly rustic but also very comfortable with amazing food and friendly helpful staff.
We agree with many of your previous travellers that a walking safari might not be the right thing for a first time visitor to Africa. One cannot expect clear views of huge numbers of animals. But this is compensated by the feeling of intimacy of the animal encounters. Priceless!"
Excellent
Experience Report
Overall Rating:
Excellent
Rooms
Excellent
Food
Excellent
Service
Excellent
Activities
Excellent
Sightings report
Takwela Camp
"Takwela Camp review"
3 nights
Arrived
6 Aug 2022
"Our stay at Takwela was excellent.
Its riverside setting is beautiful at all times of day. We enjoyed a mix of walking safaris and game drives on the vehicle, which offered us a perfect combination of wildlife experiences. As at Mwaleshi, we were in the hands of an excellent knowledgeable guide. Alex imparted fascinating information about everything around us, including the animal tracking.
All of the staff were friendly and helpful. The cabins are very comfortable, with lovely beds and completely effective mosquito nets as at Mwaleshi (not that there were any mosquitos during our visit). The food was fantastic - I am so impressed with what the guys rustle up in the camp kitchens."
Its riverside setting is beautiful at all times of day. We enjoyed a mix of walking safaris and game drives on the vehicle, which offered us a perfect combination of wildlife experiences. As at Mwaleshi, we were in the hands of an excellent knowledgeable guide. Alex imparted fascinating information about everything around us, including the animal tracking.
All of the staff were friendly and helpful. The cabins are very comfortable, with lovely beds and completely effective mosquito nets as at Mwaleshi (not that there were any mosquitos during our visit). The food was fantastic - I am so impressed with what the guys rustle up in the camp kitchens."
Excellent
Experience Report
Overall Rating:
Excellent
Rooms
Excellent
Food
Excellent
Service
Excellent
Activities
Excellent
Sightings report
Latitude 15
"Latitude 15 review"
1 night
Arrived
9 Aug 2022
"See previous entry from our outward journey
[Edit: Comfortable hotel, perfect for a stopover to and from the camps.]"
[Edit: Comfortable hotel, perfect for a stopover to and from the camps.]"
Good
Experience Report
Overall Rating:
Good
Rooms
Good
Food
Good
Service
Good
A thoroughly enjoyable holiday
Zambia between 10 Oct 2010 and 21 Oct 2010
"Very good"
Arranged By Claire Scott
Kaingo Camp
"Kaingo Camp review"
3 nights
Arrived
11 Oct 2010
"This was excellent, just what we had hoped for. The camp struck a perfect balance of feeling close to nature and providing creature comforts.
The staff were uniformly good at their jobs, charming, helpful but not intrusive. The guiding and activities were excellent - as there was always a guard as well as the guide driving, there were 2 pairs of expert eyes spotting. Excellent viewing of mammals large and small, and birds. Wonderful photo opportunities.
Very professionally run. Full marks."
The staff were uniformly good at their jobs, charming, helpful but not intrusive. The guiding and activities were excellent - as there was always a guard as well as the guide driving, there were 2 pairs of expert eyes spotting. Excellent viewing of mammals large and small, and birds. Wonderful photo opportunities.
Very professionally run. Full marks."
Excellent
Experience Report
Overall Rating:
Excellent
Location
Excellent
Service
Excellent
Activities
Excellent
Rooms
Excellent
Food
Excellent
Facilities
Excellent
Mwamba Bushcamp
"Mwamba Bushcamp review"
3 nights
Arrived
14 Oct 2010
"Wow! We were the only guests, so it couldn't have been a more luxurious personalised experience.
With the assistance of our expert guides, wildlife viewing was excellent, whether from the vehicles, hides or when on walking safari."
With the assistance of our expert guides, wildlife viewing was excellent, whether from the vehicles, hides or when on walking safari."
Excellent
Experience Report
Overall Rating:
Excellent
Location
Excellent
Service
Excellent
Activities
Excellent
Rooms
Excellent
Food
Excellent
Facilities
Excellent
Chongwe River Camp
"Chongwe River Camp review"
4 nights
Arrived
17 Oct 2010
"Beautiful setting, comfortable camp. However we were a little disappointed with some of the activities. The guides were good, but on each of our excursions (except two within the park when a park guard came with us) we were accompanied by only by the guide and we did not have a guard as well, as we had had at the previous camp. This made a difference to the amount of wildlife spotted - impossible for the guide to be concentrating on the driving as well as the spotting.
More importantly, I also felt that the camp was a bit slack about safety. On one evening float trip on the Zambezi, our sundowners on an island in the middle of the river were followed by engine failure. The radio did not work so there was no way of summoning help. The boat was equipped with but a single paddle, not enough to propel a boat of that weight. As darkness fell, our guide heroically jumped into the thigh deep water and waded for 10 minutes towards the Zambian bank, pulling the boat behind him. Then in the darkness he shouted for help in the hope that someone might hear. Luckily they did and a relief boat was sent from the sister lodge. fortunately the other 2 guests and I were pretty unflappable. But I was VERY unhappy that the guide should have felt obliged to put himself at risk by jumping into water which we knew to be crocodile infested.
When we related this story to the camp manager, she was quite unconcerned. I think the management did not take it as an opportunity to assess the risks and act on risk managment e.g. simple measures like having an adequate number of paddles and punt poles in each boat. Is engine failure a rare occurrence? Not in our experience - it happened again the next day. The camp manager told us a story of some French guests getting very upset last year when their vehicle broke down on a night drive in the park, again I felt her point was that they were unreasonably bothered by this.
On this type of holiday, one should expect the unexpected to happen. What I would also expect is an appropriate response from management to minimise the rsik of recurrence. This and a few other very minor events made us think that at this camp the emphasis was on style rather than substance."
More importantly, I also felt that the camp was a bit slack about safety. On one evening float trip on the Zambezi, our sundowners on an island in the middle of the river were followed by engine failure. The radio did not work so there was no way of summoning help. The boat was equipped with but a single paddle, not enough to propel a boat of that weight. As darkness fell, our guide heroically jumped into the thigh deep water and waded for 10 minutes towards the Zambian bank, pulling the boat behind him. Then in the darkness he shouted for help in the hope that someone might hear. Luckily they did and a relief boat was sent from the sister lodge. fortunately the other 2 guests and I were pretty unflappable. But I was VERY unhappy that the guide should have felt obliged to put himself at risk by jumping into water which we knew to be crocodile infested.
When we related this story to the camp manager, she was quite unconcerned. I think the management did not take it as an opportunity to assess the risks and act on risk managment e.g. simple measures like having an adequate number of paddles and punt poles in each boat. Is engine failure a rare occurrence? Not in our experience - it happened again the next day. The camp manager told us a story of some French guests getting very upset last year when their vehicle broke down on a night drive in the park, again I felt her point was that they were unreasonably bothered by this.
On this type of holiday, one should expect the unexpected to happen. What I would also expect is an appropriate response from management to minimise the rsik of recurrence. This and a few other very minor events made us think that at this camp the emphasis was on style rather than substance."
Good
Experience Report
Overall Rating:
Good
Location
Excellent
Service
Excellent
Activities
Average
Rooms
Excellent
Food
Good
Facilities
Good
Feedback response
We sent these comments to Chongwe’s owner, Chris Liebenberg, who was very sorry that these travellers felt uncomfortable about aspects of their trip to Chongwe. Chris ordered a full investigation, receiving reports from both the guide and the other couple on the same excursion. He comments:
“I’m really sorry if these travellers felt at risk, as I don’t think they ever were. Let me comment at these issues separately:
1. The evening boat trip
Two couples took this afternoon boat trip on the Zambezi River. They stopped on a sand bank for sundowners but when they were ready to leave Victor, the guide, couldn’t start the engine. It was getting dark, so Victor radioed the closest camp, Kasaka (which is also Chongwe’s sister camp) for assistance. Once that was organised, he also radioed Chongwe to tell the manager that assistance was being organised by Kasaka. At one stage, still trying to resurrect the motor, Victor pushed the boat away from the sandy island and into the current, where the water was deep enough to lower the motor into. It still wouldn’t start! Thus he paddled back to the sandy island, and jumped out into the shallow water to hold the boat from drifting. Victor is a fully-qualified guide; he knows this river very well. He’s told me clearly that at no stage did he put himself, or these travellers, in any danger.
Because Kasaka were not expecting to need a boat that afternoon, it took time for them to get one ready and launched. Whilst waiting, Victor spotted some of Kasaka’s staff fishing from the bank, and he asked them for an update on progress; the ‘rescue’ boat from Kasaka arrived shortly afterwards.
2. An unconcerned camp manager
Florence the camp manager would have appeared unconcerned as there wasn’t ever anyone in real danger. She was unaware that these travellers felt unhappy about the excursion. I’m really sorry that she didn’t realise this, as if she had then I’m sure she would have done her best to put their minds at rest. Florence would never have made light of a serious situation; she and the rest of my team at Chongwe River Camp take safety very seriously indeed, as our 16 year long track record will attest.
3. A second engine failure?
The following day, another guide (Richman) took these same travellers out on another boat trip, and reported no motor boat breakdown. Outboard engines do sometimes take a while to start – and we can completely understand why travellers might think that one was ‘broken’. However, as usual, it did start eventually. No rescue or recovery was needed; Richman returned safely to camp with his travellers in the boat with the engine running.
I deeply regret any discomfort caused to these travellers – and as the result of their comments I’ve talked with our team to encourage them to explain to our travellers more about what’s happening, so that they understand more.
However, we are confident that our guide’s safety procedures are both up to scratch, and are being followed. The safety of our travellers, and our team, has always been - and always will be - Chongwe’s top priority; I’m sorry if our lack of explanations to these travellers didn’t get these across to them.”
“I’m really sorry if these travellers felt at risk, as I don’t think they ever were. Let me comment at these issues separately:
1. The evening boat trip
Two couples took this afternoon boat trip on the Zambezi River. They stopped on a sand bank for sundowners but when they were ready to leave Victor, the guide, couldn’t start the engine. It was getting dark, so Victor radioed the closest camp, Kasaka (which is also Chongwe’s sister camp) for assistance. Once that was organised, he also radioed Chongwe to tell the manager that assistance was being organised by Kasaka. At one stage, still trying to resurrect the motor, Victor pushed the boat away from the sandy island and into the current, where the water was deep enough to lower the motor into. It still wouldn’t start! Thus he paddled back to the sandy island, and jumped out into the shallow water to hold the boat from drifting. Victor is a fully-qualified guide; he knows this river very well. He’s told me clearly that at no stage did he put himself, or these travellers, in any danger.
Because Kasaka were not expecting to need a boat that afternoon, it took time for them to get one ready and launched. Whilst waiting, Victor spotted some of Kasaka’s staff fishing from the bank, and he asked them for an update on progress; the ‘rescue’ boat from Kasaka arrived shortly afterwards.
2. An unconcerned camp manager
Florence the camp manager would have appeared unconcerned as there wasn’t ever anyone in real danger. She was unaware that these travellers felt unhappy about the excursion. I’m really sorry that she didn’t realise this, as if she had then I’m sure she would have done her best to put their minds at rest. Florence would never have made light of a serious situation; she and the rest of my team at Chongwe River Camp take safety very seriously indeed, as our 16 year long track record will attest.
3. A second engine failure?
The following day, another guide (Richman) took these same travellers out on another boat trip, and reported no motor boat breakdown. Outboard engines do sometimes take a while to start – and we can completely understand why travellers might think that one was ‘broken’. However, as usual, it did start eventually. No rescue or recovery was needed; Richman returned safely to camp with his travellers in the boat with the engine running.
I deeply regret any discomfort caused to these travellers – and as the result of their comments I’ve talked with our team to encourage them to explain to our travellers more about what’s happening, so that they understand more.
However, we are confident that our guide’s safety procedures are both up to scratch, and are being followed. The safety of our travellers, and our team, has always been - and always will be - Chongwe’s top priority; I’m sorry if our lack of explanations to these travellers didn’t get these across to them.”