Travel reviews by Patel Group from Ind-USA

"Great hotel and great staff. Interesting architecture and internal access ways since the entire hotel seems to have been created by combining more than one old properties. Terrace restaurant over looking Stone Town is excellent.

The only reason I rated them less than excellent is because their system did not show that our payment was all made in full prior to us getting there.

When Maru Maru cleared it up with Expert Africa, they should have informed us that matter is resolved."

"A very high level of hospitality experienced at all levels. It was very pleasing to note that all staff members, not just supervisory members, would express that "they are grateful for us choosing The Residence Zanzibar". The restaurant team accommodated my group's request for vegetarian food.

We celebrated my daughter's birthday there and the dining room staff along with a performance team at the pool gave an experience to remember for lifetime.

Needless to say, two days' stay at the resort was too short. I would return there any time.

Two comments to consider for the resort management:

- Water bottles in the rooms/villas are free but they are charged in the dining area makes little sense. Considering the overall cost, providing a couple of bottles of water for free in the restaurant shouldn't be an issue.

- When we were walking on the beach, we saw a drone flying and hovering over the area. As a rule, the resort should expressly inform the guests that drones are not permitted."