"Overall great ….

Tam, from enquiry to amending the draft plan to booking to documentation as good as any (quality rather than too much quantity info)

Accommodation in Dar Sheraton (very good) both camps (wonderful!) and Pemba (palatial villa) outstanding.

Flights/transfers all punctual

Game drives/walks excellent guiding, flora, fauna, birds. Both camp teams brilliant.

Tam, your responsiveness to Elaine’s health issue was top class with help from Mollie in Kichaka and Abeid in Pemba

But….

Advance info on page 15 of the travel document on suitcase dimensions sizes is incorrect for Auric Air (a full size case is fine)

No confirmation in Dar hotel of pick up time, especially because on arrival our driver thought we were staying at the Hyatt. To ensure we’d be collected next morning at the Sheraton we repeatedly phoned (with the help of the hotel) the local agent (Kearsley?) but it just rang out. We tried again 3 hours later and confirmed.

No prior info regarding Zanzibar/Pemba ‘mandatory travel insurance’ of $88 on arrival. It’s superfluous as it duplicates our worldwide insurance, just a disguised government tax.

Africa Assist was like talking to a US hospital! First question - what’s your insurance policy number, they didn’t recognise it or listen. It took another 2 hours before they contacted us and then only after Expert Africa’s intervention. They then followed up (unnecessarily) in the following days maybe to try to make up for their initial unhelpfulness? Lucky it wasn’t an emergency." Read full review: 13 nights in Africa; 12 on a Tanzania safari

"We had a great trip, particularly the wildlife parts and our visit to Kichaka and Beho Beho.

Fundu Lagoon was disappointing." Read full review: 16 nights in Africa; 15 on a Tanzania safari

"This was our first safari, and overall the trip exceeded expectations. Jessica really took the time to understand the kind of thing we were looking for and her recommendations and advice were spot on.

It was nice to bump into Chris (the boss) on our trip - once on one of the flights and again at Mdonya. He's clearly extremely knowledgeable and passionate about all things safari.

We loved the two camps, and it was great to visit two different areas as the experience was different at each. In particular we loved the fact that both parks were relatively quiet and on the game drives we rarely saw other people.

We expected both of the camps to be quite basic in terms of facilities, but we felt really spoilt at both, the tents were lovely and the food was excellent. Probably because of this, the time in Zanzibar, which we were anticipating being a bit of luxury at the end, fell a bit short in comparison (although Jessica's first recommendation wasn't available).

Overall, I'd highly recommend Expert Africa and we hope to be able to book another trip with them one day!" Read full review: 12 nights in Africa; 7 on a Tanzania safari

"Jessica Plumb is an outstanding professional who was always available to us, even with last minute changes. We have recommended her to others and we would certainly contact her again if we were ever to return to Africa.

The camps we visited both had excellent facilities and staff but Jongomero staff really stole our heart! What wonderful and authentic people!

We recognized real changes in Southern Tanzania that have occurred during the five years since we last visited. Climate change has affected the weather. We had three evenings of rain at Jongomero (one torrential) that surprised everyone since it was still the dry season. At Siwandu, the temperatures reached the high nineties.
Both changes impacted game viewing but our guides were great and went above and beyond to ensure great viewing opportunities. Another change that we noticed in the Selous was “progress” since the new dam was completed. The airstrip has been expanded and they are building yet a newer, bigger one. There is now miles of unpaved highway and lots of truck traffic. Of course, all of this has impacted wildlife. Lastly, we talked at length with many of the camp staff. They told us that cell phones and technology in general is changing life in their villages. Many young people are looking at other options rather than the traditional tribal ways." Read full review: 14 nights in Africa; 13 on a Tanzania safari

"This was another wonderful trip booked by Maruska. Her suggestions were great and she patiently put up with us changing things around until we had the perfect itinerary. Thank you so much Maruska!

We also thank Maruska for re-booking hotels and transfers when we had our international flight cancelled. And thank you to Chris when an internal flight was delayed and onward travel arrangements had to be re-booked. Aside from those flight problems our whole trip was wonderful. Accommodation was excellent and transfers went smoothly.

We were so happy with this trip that Maruska has just booked another safari for us next year." Read full review: 38 nights in Africa; 20 on a Zambia safari

"Expert Africa managed everything from tailoring our trip to our preferences to then booking and making sure everything went completely seamlessly.

We absolutely loved our trip and it was the trip of a lifetime!

Thank you so much for everything you did for us, it was so special.

I cannot fault anything Expert Africa organised for us." Read full review: 16 nights in Africa; 14 on a Tanzania safari

"Jessica helped my husband and I plan our first trip to Africa in celebration of our wedding anniversary. She provided great guidance and suggested a trip itinerary to Tanzania and Zanzibar that fit our desires and budget.

We were so impressed that every detail was executed on the ground perfectly. Our transfers, meet and greets, and local flights were exactly as described in our itinerary.

This was a trip of a lifetime for us and Tanzania has forever changed our hearts and lives forever.

Thank you, Jessica!" Read full review: 9 nights in Africa; 5 on a Tanzania safari

"The trip was excellent and each of the camps (Siwandu / Ikuka / Fanjove) were perfect for what we wanted: quiet, close to nature but high end.

Almost every aspect of our trip was exciting and wonderful. It made for a perfect honeymoon.

Jessica @ Expert Africa listened carefully to what we really wanted and made recommendations that suited our wants and needs for the trip.
She was patient in updating the trip itinerary multiple times and we felt well looked after." Read full review: 17 nights in Africa; 15 on a Tanzania safari

"This was our first trip to Africa (and Tanzania of course) and we loved it.

The highlight was the Safari which was excellent thanks to the camp and our guide." Read full review: 11 nights in Africa; 6 on a Tanzania safari

"A great trip and a brilliant introduction to safari – we’re hooked!!" Read full review: 14 nights in Africa; 8 on a Tanzania safari