Reviews of safaris to Volcanoes National Park

"From the start of my planning, expert Africa staff were very helpful!

All the staff, drivers, guides were extremely friendly and accommodating. My dietary needs (vegetarian) were respected and the food was great. Saw so many animals and the scenery was spectacular!

I couldn't have asked for a better experience!!!

Highly recommend this company if you are planning a trip to Africa.

Suggestions to help us improve our trips or our service:

None, all my questions were answered either by email or phone call." Read full review: 10 nights in Africa; 5 on a Tanzania safari

"This trip is by far my favorite trip I've ever taken!

Sadly we just missed the river crossing, all the wildlife we saw up close, the action and the amazing people we met and hospitality we received made the trip an experience of a lifetime.

It's been a few weeks since we've been back home and we're already starting to look at our next safari destination! We cannot wait to go back to Tanzania to visit friends we've made and to explore new destinations in Africa!

Thank you Jessica for planning and catering to all of our needs!

Suggestions to help us improve our trips or our service:

Thank you Jessica for planning this trip and for making sure all of our asks and needs are perfectly matched!

We loved all of your recommendations and all of our guides were top notch and made our entire trip so memorable.

For younger and more adventurous travelers, I think Maasai village visit or a bushman walk would be more interesting than a walking tour in Mto wa Mbu.

This was a misunderstanding on my part as I didn't look more into what Mto wa Mbu village tour was compared to Maasai village that Jessica originally recommended!" Read full review: 11 nights in Africa; 7 on a Tanzania safari

"Very enjoyable. It did seem that the during the booking process we had to be juggled to different team members because one or the other were on extended holiday. All team memebers were helpful but there wasn't always continuity.

We transited through Kenya before and after getting to Rwanda, as Expert Africa was aware. We applied for multi entry visas for Kenya but had no idea of the difficulty and time it takes to get a multi entry approved. SIngle entry visas get approved in 24 hours but because we didn't know to take that approach we ended up having to miss our departure flight out of the US.

I realize the Kenya visas were our responsibility but some specific guidance from Expert Africa would have been really helpful. The multipoint entry visa took 2 weeks to approve, no where in the Kenya e visa website is that explained." Read full review: 7 nights in Africa; 7 on a Rwanda safari

"Wonderful." Read full review: 18 nights in Africa; 11 on a Tanzania safari

"It's hard to believe but we started working with Lyndsey in summer of 2019 for our July 2020 adventure. Of course, the world stopped and our trip was postponed to 2021 then postponed again due to a last minute medical situation. Through all of the hiccups, Lyndsey was there to provide guidance and support. We finally got to complete our trip in July 2023 and it was amazing.

All of the details were what we'd so painstakingly planned except better. The countries were so beautiful and the people so welcoming. The logistics went like clockwork...until we got food poisoning our last night in Rwanda and had to rearrange flight, hotel and transportation at the last minute. Once again, Lyndsey was an invaluable resource. She got back to us right away, found us another night's hotel in Nairobi, rearranged the private charter flight to our first camp, and communicated with the camp to make sure they were aware of the last minute changes. It was such a relief to have her there to help us so we could concentrate on getting through the illness instead of worrying about travel changes.

There were so many little details that we wouldn't have known how to handle had we made the arrangements on our own. Expert Africa's in-country knowledge can't be overstated. From the moment we landed, we were handled like royalty. The companies that Expert Africa works with for in-country logistics were beyond excellent. We were treated so kindly and always felt safe. It all started with Lyndsey's guidance and patience as we weighed what we wanted to see, what types of experiences were important to us and how we could manage it in the time we had available.

We had such an amazing time and fell in love with Kenya, Rwanda and the African people that we are already planning a return trip. Who knew a once-in-a-lifetime bucket list trip would turn into a 'how soon can we go back' destination? Thanks, Lyndsey and Expert Africa!" Read full review: 19 nights in Africa; 12 on a Kenya safari

"Unforgettable trip, very well organised with few hiccups. Very happy with the service received and Jessica was a great help in organising the trip and was lovely to deal with." Read full review: 11 nights in Africa; 7 on a Tanzania safari

"Amazing trip! I would highly recommend.

Unlike many of the other safari destinations however, this one benefits from a little more planning and insight." Read full review: 8 nights in Africa; 4 on a Rwanda safari

"Fabulous itinerary and trip.

Amazing sights, awesome game drives, wonderful people.

Suggestions to help us improve our trips or our service:

We were only disappointed in the level of amenities at Serian.

Given the terrific high standards the rest of the trip, and the trip pricing, we had assumed all camps would be of equal value.
Quite disappointed just about this stay." Read full review: 15 nights in Africa; 5 on a Rwanda safari

"The trip was extremely well organised.

We were well taken care of in Rwanda with an excellent local guide providing transport, liaising with the camps and organising the gorilla treks." Read full review: 12 nights in Africa; 10 on a Rwanda safari

"The trip grew from a group of 2 to a group of 5 and we were very grateful for all of Expert Africa's help in the organisation, re-organisation and covid-related rescheduling. It became a little evident during our travels that a longer trip in Rwanda combining Nyungwe Forest, Lake Kivu, Volcanoes National Park and Akagera National Park was a little unusual, but we can't recommend it enough.

The ground agents for Expert Africa were excellent and we were very fortunate with our guide Omar, who was so integral in making the trip work. We are aware that he was certainly part of the reason why things were such a success and you do need to be happy to travel long distances as a group for this type of trip, but it does reward you with seeing a lot of Rwanda and getting a good feel for the country.

The accommodation, standard of wildlife guides and experiences and the additional activities such as canoeing, kayaking, a guided hike in Gisenyi and birding in Nyungwe all exceeded our expectations.

The Gorilla treks were both unique experiences. The Chimpanzee sighting in Nyungwe was certainly closer and better than we had expected and Nyungwe itself has lots to offer in the way of other Monkeys and birding. We also found it to be a beautiful forest. We were either very lucky with the wildlife and birdlife in Akagera or the experience the park provides is now much closer to that of a typical Tanzanian or Kenyan Safari than is advertised - currently, it feels, you are also likely to experience the wildlife far more privately than in other countries.

Suggestions to help us improve our trips or our service:

We struggle to think of anything!" Read full review: 17 nights in Africa; 21 on a Rwanda safari