Reviews of Hotel des Mille Collines
Wildlife sightings and reviews
69 independent comments and wildlife information from our travellers who have visited Hotel des Mille Collines and kindly agreed to share their thoughts. They do not necessarily represent the views of Expert Africa
Mr & Mrs D
Willingham
"Hotel des Mille Collines review"
1 night Arrived 12 Oct 2013
"bear in mind there for only one night, arriving late at night."
See all these reviews: 8n in Rwanda
Experience Report
Overall Rating:
Excellent
Location:
Excellent
Service:
Excellent
Rooms:
Excellent
Food:
Excellent
Mr G & Mrs T
Durham
"Hotel des Mille Collines review"
1 night Arrived 10 Jan 2013
"Please see our earlier review. [Ed: see below]"
See all these reviews: 13n in Rwanda
Experience Report
Overall Rating:
Good
Location:
Excellent
Service:
Good
Rooms:
Good
Food:
Average
Facilities:
Good
Mr G & Mrs T
Durham
"Good for an overnight in Kigali."
1 night Arrived 29 Dec 2012
"The Mille Collines was good for an overnight in Kigali (well located) - we used it at the beginning and end of our trip.
Having said that it is a little tired and the rooftop restuarant food didn't really justify the price (we ate better food at various, more modest, locations throughout Rwanda). The restaurant is now to be refurbished (Jan 13).
There is not a hint that this was "Hotel Rwanda". Has a good sized pool and internet access." See all these reviews: 13n in Rwanda
Having said that it is a little tired and the rooftop restuarant food didn't really justify the price (we ate better food at various, more modest, locations throughout Rwanda). The restaurant is now to be refurbished (Jan 13).
There is not a hint that this was "Hotel Rwanda". Has a good sized pool and internet access." See all these reviews: 13n in Rwanda
Experience Report
Overall Rating:
Good
Location:
Excellent
Service:
Good
Rooms:
Good
Food:
Average
Facilities:
Good
Three
Manchester
"Nice hotel, restaurant service a bit ropey."
1 night Arrived 20 Sep 2012
"The hotel has lovely views, stylish public areas and nice rooms, all you could wish for an overnight stay. Unfortunately for us we stayed on a Thursday night which is party night by the pool which on anotheer type of trip would have been fun, but having just left the tranquility of the volcanoes, it did grate a little on the senses.
We retreated to the 4th floor restaurant which has beautiful open air views over Kigali. The food here is OK, but they couldn't cope with a vegetarian - although a strange mix of a plate of spaghetti, potatoes and veg turned up eventually. The service was incredibly slow and we waited an hour for our food, which was OK as we had nowhere to be, but for the country the prices are quite high in the restaurant so I was expecting better service.
Breakfast the next morning in the same restaurant was a well organised and extensive buffet. For the breakfast and view alone I'd recommend this hotel and if its not party night I'd suggest eating dinner at thee pool bar." See all these reviews: 5n in Tanzania; 3n in Rwanda; 1n in Zanzibar
We retreated to the 4th floor restaurant which has beautiful open air views over Kigali. The food here is OK, but they couldn't cope with a vegetarian - although a strange mix of a plate of spaghetti, potatoes and veg turned up eventually. The service was incredibly slow and we waited an hour for our food, which was OK as we had nowhere to be, but for the country the prices are quite high in the restaurant so I was expecting better service.
Breakfast the next morning in the same restaurant was a well organised and extensive buffet. For the breakfast and view alone I'd recommend this hotel and if its not party night I'd suggest eating dinner at thee pool bar." See all these reviews: 5n in Tanzania; 3n in Rwanda; 1n in Zanzibar
Experience Report
Overall Rating:
Good
Location:
Good
Service:
Average
Rooms:
Good
Food:
Average
Facilities:
Good
Mrs M & Miss H
Bucks
"Milles Collines review"
1 night Arrived 23 Aug 2012
"Good hotel with lovely ambiance and good staff however the hotel was let down by its very average rooms and food"
See all these reviews: 8n in Rwanda
Experience Report
Overall Rating:
Good
Location:
Excellent
Service:
Good
Activities:
Good
Rooms:
Average
Food:
Average
Facilities:
Good
Mr J
Amersham
"rather disappointing for a major Hotel"
1 night Arrived 25 Jul 2012
"reception and staff not at all personable
rooms small and missing some basics eg hair dryer
but pool area and bar very pleasant and welcome
early breakfast ordered but delivered very late, as we were leaving
no apology - staff somewhat disinterested" See all these reviews: 7n in Tanzania; 5n in Rwanda
rooms small and missing some basics eg hair dryer
but pool area and bar very pleasant and welcome
early breakfast ordered but delivered very late, as we were leaving
no apology - staff somewhat disinterested" See all these reviews: 7n in Tanzania; 5n in Rwanda
Experience Report
Overall Rating:
Poor
Location:
Good
Service:
Poor
Activities:
Average
Rooms:
Poor
Facilities:
Average
Mrs R
Bath
"Hotel des Mille Collines review"
1 night Arrived 15 Jul 2012
"Very high standard hotel but not quite living up to that level."
See all these reviews: 8n in Tanzania; 5n in Rwanda
Experience Report
Overall Rating:
Good
Location:
Excellent
Service:
Good
Rooms:
Good
Food:
Good
Mr & Mrs C
Avon
"Hotel des Mille Collines review"
2 nights Arrived 2 Jul 2012
"The management of staff at breakfast was poor.
Tables were not cleared and tables were not set correctly. Food often ran out and trying to order an omelette was particularly difficult. We did not try dinner." See all these reviews: 13n in Rwanda
Tables were not cleared and tables were not set correctly. Food often ran out and trying to order an omelette was particularly difficult. We did not try dinner." See all these reviews: 13n in Rwanda
Experience Report
Overall Rating:
Excellent
Location:
Good
Service:
Average
Rooms:
Average
Food:
Average
Facilities:
Good
Mr & Mrs W
Wokingham
"Disappointing"
1 night Arrived 1 Jul 2012
"We chose this hotel as it was "Hotel Rwanda", however, we didn't see anything that related to the hotels history which was disappointing.
We had dinner at the Pool Bar restaurant - our order was apparently forgotten so we had to remind the staff and waited over an hour. When the meal came (vegetable lasagne) it was of a very poor quality.
The hotel was very clean and the room was comfortable" See all these reviews: 11n in Rwanda
We had dinner at the Pool Bar restaurant - our order was apparently forgotten so we had to remind the staff and waited over an hour. When the meal came (vegetable lasagne) it was of a very poor quality.
The hotel was very clean and the room was comfortable" See all these reviews: 11n in Rwanda
Experience Report
Overall Rating:
Poor
Location:
Average
Service:
Terrible
Rooms:
Good
Food:
Terrible
Mr F
USA
"pleasant stay"
1 night Arrived 5 Apr 2012
"there was a misunderstanding about an early breakfast and staff was not ready"
See all these reviews: 5n in Rwanda
Experience Report
Overall Rating:
Good
Location:
Excellent
Service:
Good
Facilities:
Good
Rooms:
Excellent
Food:
Good
Holiday styles & special interests in Rwanda
From birdwatching breaks to walking holidays, find great ideas for your trip in Rwanda.
Other lodges in Kigali
Alternative places to stay in this same area.