Reviews of safaris to Okonjima Nature Reserve

"This was our third trip to Namibia, and we had a great time. The organisation by Expert Africa was very good, and recommendations, by and large, were very reliable.

Suggestions for improvements:

Could provide advice about reclaiming tax on gifts - we are unable to cash the cheque we received at Windhoek Airport with our UK bank account.

Could remind travellers along the Capriva strip about the time difference - we were an hour late for our Susuwe pickup" Read full review: 16 nights in Africa; 13 on a Namibia trip

"As a whole and forgetting Doro Nawas it was superb and one of the best if not the best holiday's I've ever had." Read full review: 14 nights in Africa; 11 on a Namibia trip

"One could write so much that it is not worth starting to... Just a brilliant and inimitable place to go." Read full review: 12 nights in Africa; 11 on a Namibia trip

"We thoroughly enjoyed the whole experience." Read full review: 17 nights in Africa; 13 on a Namibia trip

"Having never been to Africa, we were apprehensive about taking off on our own into a huge country, with gravel roads, wild animals and potential problems. We need never have worried.

It was an amazing experience - wonderful landscapes, animals everywhere, lovely helpful people and the space, peace and freedom to do what we wanted, backed up by a superbly organised trip courtesy of Sabina. She had gently taken my initial plans - totally unrealistic! - and guided us to something manageable and fitting the sort of holiday we wanted. The walking, horseriding, lodges that benefitted the community directly, Africat, Etosha's waterhole - everything on the wish list was there, and more. Her suggestion of Erongo has ended up as my favourite place on the trip - wish I was back there now!

The issues with the car hire were something everyone was having to deal with - it was not an Expert Africa issue, just down to a lack of roadworthy vehicles in Namibia, and having seen at least 2 crashes where hire cars were written off, we can understand they have problems keeping cars on the road. People we met who had an accident couldn't speak highly enough of Sabina's helpfulness about getting them a replacement and their holiday back on track.

Namibia was a very special place - we learnt so much about a very different way of life and our 2 week trip felt as if we had been there for months - time seemed to stand still and itwas dfficult to know even what day it was! Three words to sum up Namibia for us - Space, Silence, Smiles.O

Oh, and animals of course - everywhere." Read full review: 17 nights in Africa; 12 on a Namibia trip

"Our trip to Namibia beat all expectations. We had less than two weeks so we concentrated on the central highlands and game spotting. Namibians were, to a person, friendly and helpful.

Olive Grove is a peaceful place to start and wind down at the finish. The choice of Erongo was a great opener, followed by the countless game of Etosha.

Mundulea was the definite highlight, and Okonjima was a great finale as it made sure we saw the cats.

Suggestions for improveMent:

No suggestions, the service was excellent." Read full review: 13 nights in Africa; 13 on a Namibia trip

"All I can say is that we had never expected to travel to Namibia before this holiday but after it, we are so glad we have.

Seeing wonderful animals such as leopard, cheetah, elephants, lions and hordes of antelopes etc. in the wild and with the assistance and genuine affection for their jobs of the local guides, we both feel as though we have experienced something no one else has had...

Obviously, other people are doing the same, but we were made to feel very special by almost all of the people we met and by their staff, and it really made a difference to our holiday. The local people seemed so friendly and attentive to tourists and many countries around the world could benefit from their 'ideas on customer service'. A superb trip all round." Read full review: 21 nights in Africa; 15 on a Namibia trip

"Several times on the trip staff at our various locations commented positively on how well organized this trip was, how every detail of our ongoing trip was confirmed and that people all along the way were expecting us. We were also impressed that several folks knew Chris McIntire and spoke so highly of him. Well done!

We have already recommended Expert Africa to several of our friends who are looking to travel to southern Africa and we will always use yoru services in future trips there. Thank you so much for all your work setting this up, knowing the best places to go, it was really the trip of a lifetime!

Two suggestions: we traveled by car from Gaboronne to Kasane (which we suggested and wanted to do) but wouldn't again because the road from Francistown to Kasane is the most horrendous road we have ever been on...I can't believe they even let cars attempt it...huge craters in the road big enough to swallow a VW mini-bus, we ended up driving way over on the shoulder to avoid wrecking the car. It doesn't look like this road is going to get fixed any time soon, either so please insist that people need to hire a 4x4 vehicle if they are going to drive on it.

Likewise with the road to the Rhino Camp (it wasn't as bad as the road in Botswana). It would have been wiser for us to hire a 4x4. While we managed to travel fine on these roads, the stress of not wanting to damage the undercarriage (which was not covered in the insurance) and the rush to get to the Rhino camp pick up location on time--made us with we had a vehicle with more clearance.

Overall it was a wonderful trip. Again thank you Maruska for all your hard work getting this together. We will look forward to using Expert Africa again on our next visit to southern Africa.

Suggestions to help us improve our trips or our service

I think I've put these into the regular comments. Hard to say how it could have been improved at all. Expert Africa ROCKS!" Read full review: 28 nights in Africa; 11 on a Namibia trip

"We didn't know what to expect on our trip and what a wonderful experience we had. Maruska did a fantasic job creating an itinerary that matched our interests and our budget. We enjoyed all of our accommodations, tours, etc...throughout our trip. We had the added challenge of a nine hour time difference but this was never an issue.

Maruska always answered any questions we had with a very detailed email response and promptly called whenever we'd set up a time/day to talk by phone. We appreciated the detailed information and the inclusion of the Bradt Namibia guide. The Bradt Namibia guide we found to be even more helpful once we were on our trip, reading it regularly as we made our way from place to place. The descriptions and information was very helpful, the "notes for travelers" were extremely helpful as well.

We felt so well prepared for this trip from all the information Expert Africa provided us, there were no surprises and things unfolded seamlessly.

The reviews on your web site were helpful to us as it provided us with information, insight in regards to what we could expect. We like that they are unfiltered and when Expert Africa would comment/respond to a review that was less than favorable. We really hope our reviews will be helpful to other travelers and are sorry it has taken us so long.

The recommended length of stay was helpful and we felt accurate based on our experiences. The length of stay for most of the places we stayed was 2 nights and we wondered if that would feel too quick, however, we felt very satisfied as we went from place to place. We felt like we'd experienced the activities and seen as much as we could within out stay. While we enjoyed all of our accommodations if we were to highlight some it would be Onguma Tented Camp, Etendka Camp, Khwai Tented Camp, and Mapula Lodge. Onguma and Mapula were definitely luxury experiences were are not necessarily accustomed to, however, we enjoyed them completely - we appreciated the simplicity of Etendka and Khwai.

We are already planning on another visit to Southern Africa and we would readily work with Maruska and Expert Africa again!

Suggestions to help improve trips and service:

The only thing we might do different was a 2WD car with more clearance. Many of the roads we traveled on weren't much different than roads we drive in Alaska, however, in Alaska we have a 4WD vehicle with more clearance than what we had. So, driving on some of the roads in a 2WD vehicle was different for us. We understand that because of our trip budget we pretty much had to go with the car we had and things really did work out well. However, if someone can afford it we believe a 2 wheel drive vehicle is sufficient for the self-drive we did in Namibia but having one with more clearance than an economy sedan would be better." Read full review: 20 nights in Africa; 13 on a Namibia trip

"Namibia proved to have and be all we could hope for.
Absolutely nothing is small scale, from the dunes, desert, coast and salt-pan to the welcome of its people and animals.

Suggestions to help Expert Africa improve our trips and service

Maruska and Gwynneth were so impressive in every aspect of our arrangements, and Wilderness Safaris also proved to be very competent ground agents, so we're hard pressed to think of any tweaks.
If we're being really nit-picky then our view of Swakopmund means that two nights wasn't really ideal for us, but we do realise that it's a lot to do with personal choice and might be difficult to ask enough questions to deduce this. All we can say is that it is very 'small-town', so people with lots of travel experience might have issues with it (in the winter at least) in comparison to the rest of Namibia." Read full review: 13 nights in Africa; 11 on a Namibia trip