Reviews of safaris to Namib-Naukluft National Park
1092 holiday reviews from our travellers of holidays which include Namib-Naukluft.
"Africa is catching"
On our drive back from Wolwedans to Windhoek, having still not seen any major rain, we had to drive over a small range of mountains, and on the way to the main pass I realised that it had rained here and the road was largely washed away. But we got over the pass and I said it should be easy from here.My partner took over as we drove down to the plains, and the we remembered that if it rains in the mountains, the water has to go somewhere. When we drove into the second bit of flooded road which seemed to run as far as we could see in front of us, we swapped driving again, and after a couple of hiccups, we got through. Thanks for your suggestion Sabina, in a VW Golf, we'd still be sitting in the middle of a fllor, and as you know, not many cars come along in Namibia ....... We will of course go back; the deep south around the Snake River is there to visit and then we'd like to go along the Caprivi into Botswana and Zambia....
Suggestions to help us improve our trips or our service:
Our experience of Expert Africa is that you are content to let people work out their own routes for particular sections of a trip and then help with areas where they are less confident. It probably reduces your income but it means that we feel that you are helping us work out what we want to do, rather than just selling us a package. This is more like the old time 'outfitters' who helped you buy your kit and suggested the best routes, than a travel agent. It suits us well and makes us feel confident in following your advice.
Thanks Sabina and you helped us enjoy your country." Read full review: 28 nights in Africa; 28 on a Namibia trip
"The most incredible trip we have ever taken!"
The voucher system for the lodgings worked well, and I was happy not to have to rely on using a credit card at each location.
I wish I had known the time it would take to travel between each location ahead of time, and possibly have spent three nights at some locations such as Etosha. There were several long driving days.
There was the unfortunate DHL incident, where my vouchers and maps did not arrive before our trip. Tracy scanned and sent our vouchers and some maps by email. The partner organization in Windhoek met us and gave us the Namibian maps and were a great help. This was the only problem we had - which was easily overcome.
Thank you very much for everything. It was an amazing trip that we will be talking about for a long time." Read full review: 18 nights in Africa; 8 on a Namibia trip
"Great time"
Overall thought the choice and quality of food was disappointing - in some cases it may have been the lack of guests which prevented a buffet style choice but was often on offer was often restricted and poor quality - naturally game was included on most menus and the only alternative was 'vegetarian' which was mainly the same vegetables which were being used for the main course. Rice seemed to be the main starch available. There was also a lack of detailed information given on how the food was presented eg. broccoli was a main veg but it often came with a blue cheese on it and meat often had a sauce poured on it. Fortunately we made up for this with some excellent meals in Cape Town and the High Tea at the Cape Grace Hotel is highly recommended!
This was our first trip to Namibia which has some spectacular scenery and good game viewing but don't think we will be keen to return except perhaps to Etosha. We like to regard ourselves as fairly seasoned travellers but perhaps our expectations were too high - accommodation was generally good but food disappointing." Read full review: 20 nights in Africa; 16 on a Namibia trip
"The trip of a lifetime, a perfect honeymoon."
The agents we dealt with have all been very friendly and helpful, we received all the information we needed before our trip and every transfer/flight/pick-up along the way went seamlessly.
We would definitely book with Expert Africa again." Read full review: 11 nights in Africa; 7 on a Namibia trip
"My Nov 2014 trip"
"My Nov 2014 trip"
There was a breakdown in communication between Expert African booking and car hire company - but was resolved. Our Expert Africa team member left which caused lack of continuity.
Our first guesthouse incorrectly thought we were lost on arrival (they had not read earlier email to them) and flagged this with Expert Africa. We received a call from London to check we were ok. Proved we were being looked after. Would use Expert Africa another time.
Suggestions to help us improve our trips or our service:
No" Read full review: 14 nights in Africa; 13 on a Namibia trip
"A trip of a lifetime - loved every minute"
We were very pleasantly surprised by the standard of food and service throughout the country and the warmth and friendliness of the people everywhere we went - and more generally, by what an easy place Namibia is to travel around. The game viewing (not just at Etosha) also exceeded our expectations. Returning home has been even more difficult than usual, but I have come back determined to encourage my friends and family to visit Namibia. We certainly plan to return and see more of this beautiful country.
Suggestions to help us improve our trips or our service:
Only a couple of very minor points around car hire:
1. It is worth recommending to clients in the very helpful pre-pack you send out that if they need to buy a new tyre, it is worth phoning ahead to check the nearest town (which could be over a hundred kilometres away) has a spare in stock. We made the mistake of assuming we could get a replacement tyre for a Nissan X Trail which meant we wasted time travelling from Etosha to Tsumeb when in fact the nearest tyre available was in Otjiwarongo, another 200 km or so away.
2. Partly for the above reason, you should recommend/insist upon clients having two decent spare tyres.
We were very impressed with Expert Africa (as was everyone we met who had booked through you) and would certainly use you again." Read full review: 14 nights in Africa; 14 on a Namibia trip
"A fantastic adventure"
Our trip exceeded our high expectations and Expert Africa were extremely helpful when we were fine tuning our itinerary and were very professional in the way they dealt with a problem we had at Hoodia. We hope that you will take our comments about Sinclair Guest Farm on board.
Thank you for helping to make our trip so memorable." Read full review: 18 nights in Africa; 17 on a Namibia trip
"My Oct 2014 trip"
Suggestions to help us improve our trips or our service:
Our only comment would be that in your brochure, trip examples and prices seem to be top end and expensive, which could easily stop potential clients actually contacting you. Some mid range price examples might be a good idea.
We almost did not contact you in the first instance as we thought you would be too expensive, when in fact you are very competitive.
We were very pleased with the help and knowledge we received from Tracy, and hope to travel with Expert Africa again in the future." Read full review: 26 nights in Africa; 20 on a Namibia trip
"Namibian Adventure"
Where to stay in Namib-Naukluft
Our suggestions for safari camps in Namib-Naukluft National Park