Reviews of safaris to Samburu National Reserve

"Originally trip was booked for 2020. We were pleased the trip was rolled over fairly painlessly to 2021 and then 2022.

Jessica has been there over the past three years to provide us with a high level of service.

This is our seventh safari (fourth with Expert Africa) and probably our best although they are all difficult to compare.

The local agent to meet us on arriving at Nairobi airport, Isaac? and transfers to and from Nairobi Wilson were very good" Read full review: 11 nights in Africa; 10 on a Kenya safari

"The holiday exceeded our expectations. It is a lot of money, but we felt we got good value and wonderful experiences. Everything worked very smoothly, staff could not have been more helpful and clearly post-Covid visitors returning is key. We were a little concerned about the election but it has all gone relatively smoothly. The day in Nairobi was very enjoyable - being a Sunday traffic was not a problem.

The only downer was before we went, we had to spend hours battling with the Covid and visa forms - a bit stressful, but Jessica was very helpful (and patient) with us about this and helped as much as possible.

This is our 3rd holiday with Expert Africa and we would book again, but would prefer to have flights included for future holidays, given possible Covid cancellations and hassles." Read full review: 13 nights in Africa; 13 on a Kenya safari

"Your services are terrific, knowledgeable, helpful, prompt and informative.

Richard was always attentive to our needs, and is a pleasure to work with.

We would certainly call him again in the future.

In summary, our experience on our Africa safari was an "11" out of "10"! Absolutely amazing!! Trip of a lifetime!" Read full review: 10 nights in Africa; 10 on a Kenya safari

"Excellent and very enjoyable.

When BA cancelled my return flight, the process of re-scheduling this with Expert Africa did not go very well in certain respects, although was ultimately sorted out to my satisfaction.

Richard Trillo has been exceptionally helpful." Read full review: 11 nights in Africa; 10 on a Kenya safari

"EA did a great job in tying up all the many parts and presenting us with a fabulous visit to Kenya

Thank you!

Suggestions to help us improve our trips or our service:

You guys have it together- no advice needed!!" Read full review: 20 nights in Africa; 16 on a Kenya safari

"Our trip was super - the only niggles were in the UK before we left. Flights with BA cancelled and various bits of paperwork to sort. We had problems completing the online 'Travellers Health Surveillance Form'. It would not submit on our desktop but we eventually got it to work on our phones. However nobody ever asked to see it when we arrived in Kenya!

All niggles were quickly forgotten about once we arrived in Kenya and we didn't encounter any further problems/issues. All of the arrangements went perfectly and it was just so nice to get away and enjoy a marvellous holiday.

So, many thanks to Richard Trillo and the team at Expert Africa and all the people in Kenya "on the ground" (or even in the air!)" Read full review: 15 nights in Africa; 13 on a Kenya safari

"Wow! It took lots of planning, two years of delay, zigging and zagging in a pandemic with various federal and provincial lockdowns, coordinating four people but we finally made it, and it was fantastic! Remarkably, flights were on time and the logistics went smoothly though we did have a flat tire on the way to the airport on the last day, but fortunately, the flight was late (that was nerve wracking). The people in Kenya could not have been nicer or more accommodating.

Kudos to Olivia who was responsible for the planning of the trip originally. Our goals were to experience Kenya and a bit of its culture, see lots of animals, and be active. Goals accomplished and expectations exceeded!! And thanks to Richard for his cat herding skills and organizing, then re-organizing, then tweaking yet again as Canadian travel restrictions shifted during Covid times.

With respect to Covid, since the camps are outside and contact with people is minimized, it was a safe experience. I probably saw fewer people in Kenya in two weeks that I would at the grocery store on the weekend.

Suggestions to help us improve our trips or our service:
Keep doing what you are doing!" Read full review: 12 nights in Africa; 11 on a Kenya safari

"The trip overall was excellent. We have followed this itinerary before and it is always excellent.

We must mention the support offered by Richard Trillo. Richard is always helpful and on this occasion he was put to the test due to the documentation requirements for travel. He always offered timely and accurate advice and did so with a high degree of patience which was probably necessary at times. We have total confidence in Richard organising these trips for us.

We must point out that Heathrow airport was extremely well organised in terms of documentation etc. Nairobi airport was the opposite.

Suggestions to help us improve our trips or our service:

Not really." Read full review: 9 nights in Africa; 8 on a Kenya safari

"Excellent holiday all round

Expert Africa were excellent through the whole booking and travelling process

Suggestions to help us improve our trips or our service:

It was all first rate so no improvement necessary!!" Read full review: 21 nights in Africa; 19 on a Kenya safari

"In summary: it was a unique and wonderful trip to Kenya with incredible sightings - one of the very best we've ever had in Africa (and we had many of them !!!)

Of course we had doubts if it was a good idea to travel to Kenya in Corona times but we can say that (only and explicitly just for us!) it was definitely the right decision to travel. Kenya has a relatively low covid incidence (especially in comparison to our country), all staff members of lodges/camps were full vaccinated and wearing masks, using and offering sanitizers when and wherever needed and (most important!) we stayed by far the most time in remote areas and outside of buildings in fresh air.
Because of Covid the lodges and camps had lot of cancellations. Thereby there were only a few guests wherever we stayed - sometimes we were the only ones. Except of our last stay (Amboseli) we always had our "private" game drive vehicle - just the driver guide and the two of us !!!

Although living in Germany we've chosen again Expert Africa as our travel agent because we've had already great experience with them and different team members in planning and organising safaris to different African countries. All team members we were dealing with had great knowledge about the country, lodges, wildlife,... they were responsible for and were so friendly and helpful!

This time Jessica Plumb was our agent and we can't say enough "thank you" to her and all her efforts and patience with all our requests and questions. Even after finishing the booking she was always taking care of us especially in behalf of the always changing rules for Kenya immigration.

As expected the organisation of our trip was perfect, everything worked without any problems, we missed nothing!!

We will came back to Africa - and of course again with the experts of Expert Africa !!!!

Suggestions to help us improve our trips or our service:

Although it sounds like advertising: No - everything is perfect !!!

I loved the old website very much but after a short while I got used to the new one and especially the new wildlife count was very helpful for me in behalf of my expectations!!" Read full review: 16 nights in Africa; 16 on a Kenya safari