Kenya: reviews from our travellers

"Overall the trip was great and very organized. Maruska was great to deal with, really listened to us and gave good suggestions. I liked the itinerary she sent us shortly before we left that gave lots of details about exactly what was happening. There were a few glitches during the trip (canceled flight, driver showed up late) and we had to reach out to Expert Africa on an emergency basis and they were very responsive.

Suggestions to help us improve our trips or our service:
I would not return to the lodges that we stayed in in Zimbabwe, we didn't have a great experience there. There was a mix up with Khulu Bush Camp and our departure time was moved back and we were never told, that ended up being a very long day and we would have preferred to fly. Two of our travel days were very long and we never got to eat lunch, it was not clear from the itinerary how long they would be. Our Mack Air flights ended up having multiple stops that we weren't aware of, it would have been nice to have more information about those flights." Read full review: 21 nights in Africa; 7 on a Zimbabwe safari

"This was our third trip with Expert Africa and as usual everything went perfectly as planned.....another great trip.

Jessica also helped us with parts of the trip that we had planned on our own and she helped make my dream come true with regards to photographing supertusker Craig.

Suggestions to help us improve our trips or our service:

Keep doing exactly what you are doing." Read full review: 8 nights in Africa; 7 on a Kenya safari

"Wonderful trip to Nairobi and the Serengeti. See individual camp reviews.

Only overall snag was Kenya Airways cancelling a leg of our return flight from Kilimanjaro-Nairobi which Expert Africa quickly stepped in to help with (involved re-routing the bush flights to enable us to fly Zanzibar-Nairobi instead).

Was very grateful for this support, quickly provided." Read full review: 10 nights in Africa; 7 on a Tanzania safari

"A great trip as always.

I know Kicheche, Expert Africa and Richard Trillo well and as always the trip was simply superb.

Its always a pleasure dealing with Richard who listened to what i wanted from the trip and drafted everything we wanted and needed and the trip simply flowed exactly as i requested.

Kicheche are an amazing company and the camps and everything about Kicheche is perfect from avid wildlife watchers to photographers who need guides who understand the photographers needs.

We always drive our guides hard and spend more time in the bush then most guests and this is never an issue for the guide who always accomodates our requests even if that means staying out all day.

A hugely memorable trip

Suggestions to help us improve our trips or our service:

There is nothing i would change.

Dealing with Expert Africa and especially Richard couldnt be simpler, its a joy to speak to someone who is as passionate about Kenya as i am so we work very well together creating the perfect trips." Read full review: 9 nights in Africa; 8 on a Kenya safari

"We had an exceptional overall experience.

Top notch service from the beginning with Parita helping us every step of the way, to perfect execution from the minute we landed in Nairobi to the minute we left.

We cannot thank Parita and all the travel partners involved in executing such an incredible and exceptional safari adventure!" Read full review: 10 nights in Africa; 7 on a Kenya safari

"once again Claire has hit it out of the park. Her attention to detail is outstanding. The weakest camp for us was Tortillis as it was large and had not a lot of animal life. We loved Kifaru house and want to return. We also did the conservation tour at Lewa which included meeting the dog tracking team--would highly recommend this to any other travellers. There are only 3 days a week on which it is possible to do this but it is well worthwhile. We also liked elephant pepper camp --the sheer volume of animal life there was amazing.

Suggestions to help us improve our tripsor our service Not any I can think of." Read full review: 19 nights in Africa; 16 on a Kenya safari

"It was our first trip to Kenya , but not our first safari experience.

When I talked with Richard about our past safaris , he immediately suggested we use the Kicheche camps . As expected, the wildlife in Kenya was spectacular but what made us enjoy the trip even more was the simplicity although very comfortable accommodation in the two Kicheche camps .

We don’t need fancy chandeliers or swimming pools on a safari . We go there for the wildlife , and Kicheche delivered with intense days ( early starts) , bush breakfasts , delicious food , friendly staff, and stellar guides. Exactly what we were looking for!

I also want to mention the help that Parita gave us when she took over from Richard . She is very efficient and organized, and took care of our request for the fly camp later when we inquired about it." Read full review: 10 nights in Africa; 8 on a Kenya safari

"Overall very pleased with responsiveness and organizational details.

It was great getting the travel documents and Rough Guide Kenya book well in advance of my departure date.

Our safari went smoothly and there were no issues whatsoever.

This was our 1st safari and our expectations were exceeded.

Richard Trillo's advice was spot on and working with Parita was delightful. Thank you" Read full review: 6 nights in Africa; 6 on a Kenya safari

"Our entire trip was spectacular! Everything was arranged perfectly and everything went smoothly without any problems. We would absolutely recommend Expert Africa to our friends and family and we will definitely use them again in the future!

Suggestions to help us improve our trips or our service:

No suggestions. Everything was perfect! Just a side note that your website with its very in-depth and honest reviews of lodges, locations and animals is superb! I am very detail oriented and I love that I can look up any lodge and your website will answer any questions I have." Read full review: 7 nights in Africa; 7 on a Kenya safari

"Overall this was a disappointing trip, partly made up for by the excellent last camp.

I did not enjoy the two middle camps, and apart from the last camp the volume of plains and other game was sparse. We have been to many countries in the area through your company, and others. We have also been to Mara and other Kenya areas many years ago.

This was not our best trip with you." Read full review: 14 nights in Africa; 13 on a Kenya safari