Reviews of safaris to Maasai Mara National Reserve

"Richard delivered again! After looking to book with various companies I am so glad we came back to Expert Africa. Richard's in-depth knowledge and enthusiasm for Kenya is a refreshing change from those companies whose 'expert' did a flying trip of a few camps but actually know nothing about the actual country. Keep up the research and the actual trips to Kenya Richard as your knowledge is invaluable.

My husband and I lived in Kenya previously and have visited regularly but this time I took my Canadian 24 year old nephew on a safari that he had been promised since he was a child. It could not have been a more successful nor enjoyable trip!

We stayed for 2 nights at Macushla House (Nairobi), 1 night Aero-Club (Nairobi), 2 nights Elephant Bedroom (Samburu), 3 nights Governors (Masai Mara), 2 nights Encounter Mara (Naibosho Conservancy - Mara).

Nairobi traffic jams are crazy and are only going to get worse. Choosing your hotel and what you want to do needs to take this into account. We wanted to visit the Sheldrick Elephant Orphanage (please go there), the Giraffe Sanctuary (good fun) and Nairobi Game Park (much underrated) and a few shopping areas. Staying at Macushla House meant this was possible without having to deal with much traffic which suited us. We decided to use taxis for one day and then a driver for the second. In hindsight having a driver means you can really please yourselves and change your plans if you want to and I would do this in the future rather than taxis. If you want to go into the city and experience the restaurants and city life then possibly a more central hotel would suit you better.

We had a very early flight out the next morning so rather than chance the traffic and have a ridiculously early start we stayed at the Aero Club which is on Wilson Airport. This is a Nairobi institution and the bar (where we also ate our dinner) was welcoming and interesting and, best of all, was a 5 minute trip from the terminal. The accommodation is very basic but it worked for us. I do not think it would not suit most people.

Elephant Bedroom in Samburu was fantastic in every way. My only complaint is that we did not have time to spend 3 nights here as we usually do. It is one of my favorite Reserves and very different from other locations. This was my second stay at Elephant Bedroom and all of the tiny problems have been dealt with now and the welcoming and efficient staff were fantastic. The animals have the right of way through camp and that makes for wonderful experiences especially with elephants. My nephew's many questions were answered with accurate information delivered with enthusiasm from the guards through to James our guide. Because it is usually so dry you do not get the quantity of game here you get in the Mara but you get varieties of animals you can not see elsewhere and the elephant sightings are incredible. The scenery is also fantastic.

We mixed our time in the Mara between Governors (in the Reserve and a large camp) and Encounter Mara (in Naibosho Conservancy and a small camp). This was the best mixture and each offered us something different and special. If you want to see animals you can not beat the Mara and boy, did we see animals in both places. It should have been the end of the migration but there were still lots of wildebeast and we actually saw a crossing. Where there is food there are predators and we saw lots of them as well. The Mara was still busy so going to Encounter Mara meant we saw wonderful cat sightings with very few vehicles. Encounter Mara also allowed us walking safaris, night drives and a (non-commercial!) boma visit. With their lovely guides and staff we will go back there and I hope others do too as it deserves to do well.

I think the balance of Nairobi Game Park, Samburu Reserve and the two locations in the Masai Mara gave my nephew a varied glimpse of Kenyan wildlife and countryside. He has not stopped talking about it. He absolutely loved the trip but confessed that he did not realise that sitting in a vehicle and looking for animals could be so exhausting! As for me, Kenya has so much to offer that I will return again (and again and again)!" Read full review: 11 nights in Africa; 10 on a Kenya safari

"Wonderful trip.

We are regular safari goers so have a very good idea of what we want and what to expect. We like clear sincere honest communication and like camps that are simple, warm with great guiding and wonderful locations. For most of the trip we got that from all the camps" Read full review: 11 nights in Africa; 11 on a Kenya safari

"Top marks" Read full review: 20 nights in Africa; 12 on a Seychelles holiday

"We thoroughly enjoyed our trip to Kenya and Richard at ExpertAfrica was instrumental in orchestrating the perfect trip for us. We had communicated our preferences to him in terms of wildlife, activities, budget and also the mix and sequence we were seeking to achieve and he was thoughtful, creative and flexible to put together a truly unique trip for us that exceeded our every expectation!

The highlight of our trip was our time at Samburu, where we enjoyed (perhaps with some luck) exceptional moments (lions stalking impala herd, lion stealing a leopard kill, leopards climbing trees, cheetah making a kill among others) and had the privilege of travelling with one of the best guides we've ever experienced in Francis at Saruni Samburu - a breathtaking setting for a lodge!

Our time at Meru at the start of our trip and just before getting to Samburu gave us an intimate and involved experience which was a perfect way to kick-off the Kenya experience. After Meru and Samburu we enjoyed the overwhelming abundance of the Mara. Our stay was initially in the Mara North Conservancy where we were able to enjoy more flexible activities like walking safaris and night drives and concluded in the main reserve with spectacular river crossings on our last day in Kenya!

Throughout our trip, we felt very safe and the locals were always welcoming, cheerful and always happy to help and went the extra mile to make us feel comfortable and at home. We also had a vegetarian dietary requirement which was perfectly catered for throughout our trip at all the lodges. Recent events have hurt the tourist business in Kenya which is a real shame as the country, its people and its wildlife have a lot to offer and a lot for the rest of us to learn from!

We would absolutely visit Kenya again and almost certainly call ExpertAfrica on our next African holiday! Thank you very much for helping us with this memorable Kenyan experience!" Read full review: 13 nights in Africa; 8 on a Kenya safari

"We had an unforgettable trip to Africa for our honeymoon. Everything about it was fantastic.

In fact, we were already discussing plans to return before the trip was over. Kenya expert, Richard Trillo, and the rest of the Expert Africa team did a fantastic job. We are so grateful for the excellent recommendations and help planning this trip of a lifetime.

We will be using Expert Africa again to plan future trips.

Suggestions to help us improve our trips or our service:
No suggestions, everything was top notch!" Read full review: 12 nights in Africa; 6 on a Kenya safari

"It was a truly wonderful and memorable experience which exceeded expectations. Although we were disappointed when the trip had to be cancelled in 2014, it worked out for the better as we received a more personalised trip, tailored to exactly what we wanted and included the stay in Nairobi which was a highlight in itself. Your hotel recommendations were perfect for what we wanted.

We appreciate the honest descriptions on the website and in the brochure and for all the help from Expert Africa, in particular with your flexibility over the transferring of the deposit to the following year, for all the advice on the phone and for your help when we were delayed at Heathrow.

We would like to mention the wonderful service we received from Edward at Southern Cross. He was so much more than the "driver" we had anticipated. He acted as a guide and friend to us during our time in Nairobi, fitting in all the things we wanted to do, which included the Giraffe Centre, Karen Blixen Museum and two visits to the Elephant Orphanage, where he somehow got us the front of the queue at the 11am session. He didn't just drop us off, but came with us to help buy tickets and was very helpful when depositing and collecting left luggage at Wilson. We were delighted when he was there to meet us at Wilson airport on our last day. We really enjoyed our time with him.

Suggestions to help us improve our trips or our service:

We really can't think of anything that you could have done to make our trip better. Everything you organised for us was perfect.

In all my communications with Expert Africa, I always felt that I was dealing with experienced and knowledgeable people who I could trust and who genuinely wanted me to have an enjoyable holiday. Thank you." Read full review: 7 nights in Africa; 7 on a Kenya safari

"Really sensational trip !
Some of the best wildlife viewing I've ever had .
Lovely accommodation - would definitely go back to Rekero .
Feel a bit mean about comments I made regarding Little Governors , and I know it's very popular with many people , but
I just felt they are falling behind the competition somewhat. Particularly the food .
Many thanks to Richard Trillo for all his advice in the planning of this trip !
Will definitely use EA again

Suggestions to help us improve our trips or our service:

Tell people that if they already have a visa when they arrive at Nairobi airport - do nand in the ""Visa"" line at immigration
Use the ""Other passports"" line
( go figure !)
Otherwise you will have to queue up twice!

Our transfer cars were absolutely great . Our driver Eddie said to say Hi to Richard Trillo.

We were told that the morning visit ( 11am - noon) to the David Sheldrick elephant orphanage was a bit of a bunfight and that as we had adopted two elephants and therefore qualified to visit at 5pm when they come home to bed ( by arrangement) - we should do that and not go at 11am.
The experience was great and there were only about 25 people there .
But the shop was closed at 5pm - and we had wanted to buy a hat that we had seen somebody else on our travels wearing.
So go early if you want to visit the shop too.

Nanyuki airport is really nice and has Wi-fi . Good restaurant and souvenir shop.

Nobody weighed our luggage anywhere except at Wilson airport - and even there they were not as strict as expected" Read full review: 13 nights in Africa; 12 on a Kenya safari

"Great trip all camps lived up to expectations all offering something different. Game drives excellent lucky to see both leopard and cheetah kills which is rare to see both.

The full migration not yet happening as wilder beast content with grasses in Tanzania and major crossing not expected until Sept/Oct

Suggestions to help us improve our trips or our service:

No

Would certainly recommend Expert Africa to other travellers." Read full review: 11 nights in Africa; 10 on a Kenya safari

"Kicheche camp was extremely well run with great service and management. Rekero was quiet, and a wonderful unique experience, but clearly management is going through a transition. This is understandable. Walks at Naboisho camp were fantastic, as was the wildlife there. Service was decent but not up to standards of the other camps. Transfer on the final day in Nairobi with Southern Cross was a disappointment and uncomfortable since the two guys took us to the mechanic to switch vehicles, stopped at an unsolicited tourist shop, got lost, and were nowhere to be found after dinner, requiring us to search the hotel to find them and tell them we were ready to go to the airport." Read full review: 8 nights in Africa; 8 on a Kenya safari

"Very good." Read full review: 9 nights in Africa; 8 on a Kenya safari