Botswana: reviews from our travellers

"We would definitely recommend Expert Africa to our family and friends.

We have received personalise assistance and guidance throughout all aspects of our holiday. We cannot praise Maruska enough. She has been at the end of emails and phone calls ready to answer all questions and give us help. Thank you Maruska.

All the bookings and flights worked well and we cannot fault the organisation in any way.

The company website gave great information, helping us to make our choices of camps to our needs and the camps that we _booked_ lived up to expectations.

Well done Expert Africa.

Suggestions to help us improve our trips or our service: Any suggestions have been made in our feedback on the camps.

There are certain camps that I would suggest for a longer stay of three nights. One being Dinaka but this might be dependent on what an individual was looking for. My suggestion is based on us being keen photographers.

It could also be noted that a bush walk at one camp could be quite different from another. Dinaka is our example in this as the walk is done by a Sen bushman. This had more appeal to us than the walks at other camps. So a ‘what to expect’ from this activity could be useful.

Noting the different types of vehicles in use is a minor point but useful. When we moved from Kwando camps to Ker Downey camps I failed to notice that the side of the truck (where you step in) had a lower opening. This meant that I did not have some items, including my feet, clear of the floor surface when we went through water meaning that my feet and the company blanket (which was hanging down over my legs) got soaked." Read full review: 15 nights in Africa; 12 on a Botswana safari

"It was a trip of a lifetime. We throughly enjoyed ourselves and have great memories.

It was a long time coming as we booked pre-Covid and wondered if we would ever get there.

Expert Africa was instrumental in delivering this from the moment we contacted them to the fantastic planning mainly from Megan. She kept us up to date during Covid to when things were eventually opening up. Everything ran smoothly with no problems, especially flights and transfers.

I cannot thank them enough and would definitely recommend.

Suggestions to help us improve our trips or our service:

Unsure how you can improve on excellence." Read full review: 11 nights in Africa; 4 on a South Africa trip

"Overall an amazing holiday. The camps all exceeded expectations. We packed more than necessary as the laundry services were excellent. Great wildlife viewing in varied environments with knowledgeable guides" Read full review: 17 nights in Africa; 16 on a Botswana safari

"The planning, help and support we got from Tracy and Expert Africa were indispensable and perfect.

I could go on and on to detail all the little and big things that you all did to help. All the time Tracy was willing to spend on the phone and by email, the ability to kindly and thoroughly field and sort any query, your excellent materials, and the deep, broad personal knowledge of the country you bring to the process, are inestimably useful.

I can save your time and mine by simply saying you did superbly." Read full review: 18 nights in Africa; 13 on a Botswana safari

"We initially booked this trip with Expert Africa in late February/early March, 2020. Then Covid hit and the world went into lockdown. Maruska was our contact person from the start, making the reservations and setting up the itinerary for us.

We went through many ups and downs over the course of these two years, never sure if indeed the trip would materialize. Initially we postponed the September, 2020 trip to 2021, but it still did not seem wise to go then, so we postponed it to August/September, 2022. If we could have gotten most of our deposit returned, we would have cancelled the entire trip, with all of the continued worries and anxiety that Covid was inflicting on the world.

As Expert Africa has a firm policy of not returning deposits, we postponed the trip again to 2022. We are so glad we did! It all turned out fabulous, and thankfully, we remained healthy.

Throughout this long postponement, with the changes involved, Maruska was always exceedingly polite, understanding, and respectful of our worries and concerns. She did an extraordinary job arranging our trip, which involved four different countries, multiple flights, and many different camps.

The organization was outstanding and everything was seamless.

Truly incredible attention to detail. Thank you.

Suggestions to help us improve our trips or our service:

Can’t think of any." Read full review: 29 nights in Africa; 9 on a Namibia trip

"We loved every minute of our trip. Just go!

The trip was postponed during the pandemic and Lucy worked tirelessly to make every aspect of it perfect at every stage." Read full review: 20 nights in Africa; 19 on a Botswana safari

"A once-in-a-lifetime trip that exceeded our expectations.

The interactions between the animals were exceptional." Read full review: 14 nights in Africa; 9 on a Botswana safari

"We have been fortunate to travel the world, and this trip is on our very short list of the best ever - top 5 for sure!

Expert Africa could not have been more accommodating as our plans changed several times over the course of a couple of years due to Covid and other changes in people's lives. Tracy was very patient and understanding and we loved working with her. She is a gem!

I would highly recommend Tracy and Expert Africa!

Suggestions to help us improve our trips or our service:

Hard to improve on what was a nearly perfect experience with Expert Africa.

Thank you for everything!" Read full review: 20 nights in Africa; 10 on a Botswana safari

"We loved this family trip and it created long lasting memories." Read full review: 16 nights in Africa; 8 on a Botswana safari

"This trip was three years in the planning and two years of patiently waiting for our borders to reopen. Expert Africa's team member Maruska AdyeRowe was amazing and very reassuring when we were hesitant to travel during COVID. All her planning and booking was flawless and we very much appreciate that she could make all our African dreams come true.

Suggestions to help us improve our trips or our service: Everything was perfectly planned. Thank you." Read full review: 14 nights in Africa; 5 on a Namibia trip