Botswana: reviews from our travellers

"Despite comments made on the previous page about our time at Linyanti, we enjoyed the holiday as a whole and had some excellent and unique experiences. We don't think the additional cost of travellilng to Botswana was worth it since there was no more exclusivity than we have received elsewhere e.g. Beho Beho in the Selous and Chongwe River House in the Lower Zambezi NP - both booked through Expert Africa.

Suggestions for improvements:

Maybe have more confidence in sending more tourists to Vic Falls ...?" Read full review: 8 nights in Africa; 6 on a Botswana safari

"We will return to Africa.

Very impressed and pleased by Expert Africa service -timely, courteous, knowledgeable (expecially about the selection of camps), well-organised.

Suggestions for improvements:

We were very satisfied. Well done, and thank you." Read full review: 15 nights in Africa; 13 on a Botswana safari

"Several times on the trip staff at our various locations commented positively on how well organized this trip was, how every detail of our ongoing trip was confirmed and that people all along the way were expecting us. We were also impressed that several folks knew Chris McIntire and spoke so highly of him. Well done!

We have already recommended Expert Africa to several of our friends who are looking to travel to southern Africa and we will always use yoru services in future trips there. Thank you so much for all your work setting this up, knowing the best places to go, it was really the trip of a lifetime!

Two suggestions: we traveled by car from Gaboronne to Kasane (which we suggested and wanted to do) but wouldn't again because the road from Francistown to Kasane is the most horrendous road we have ever been on...I can't believe they even let cars attempt it...huge craters in the road big enough to swallow a VW mini-bus, we ended up driving way over on the shoulder to avoid wrecking the car. It doesn't look like this road is going to get fixed any time soon, either so please insist that people need to hire a 4x4 vehicle if they are going to drive on it.

Likewise with the road to the Rhino Camp (it wasn't as bad as the road in Botswana). It would have been wiser for us to hire a 4x4. While we managed to travel fine on these roads, the stress of not wanting to damage the undercarriage (which was not covered in the insurance) and the rush to get to the Rhino camp pick up location on time--made us with we had a vehicle with more clearance.

Overall it was a wonderful trip. Again thank you Maruska for all your hard work getting this together. We will look forward to using Expert Africa again on our next visit to southern Africa.

Suggestions to help us improve our trips or our service

I think I've put these into the regular comments. Hard to say how it could have been improved at all. Expert Africa ROCKS!" Read full review: 28 nights in Africa; 11 on a Namibia trip

"Just one comment. I would not particularly recommend the guest house we stayed in for one night at Johannesburg. We felt the dinner was a rip-off and the accommodations were only acceptable. The transportation to and from the airport, however, worked very well indeed.

Suggestions for improvement:

When we go again, which we plan to do, we will certainly contact you guys. [Ed: this means Expert Africa!]

Everthing was very well organized and all went smoothly." Read full review: 10 nights in Africa; 9 on a Botswana safari

"It was excellent 12 days to remember. it is very private and wild. it´s our 5 safari Tanzania, Namibia and 2 South Africa. it´s a pity you don´t have a Ocean and wine.

Wine is a big interest so next year the whole family 10 persons go to South Africa. But I and my husband are going back to Mombo for the animals and Zarafa for the location." Read full review: 12 nights in Africa; 10 on a Botswana safari

"We didn't know what to expect on our trip and what a wonderful experience we had. Maruska did a fantasic job creating an itinerary that matched our interests and our budget. We enjoyed all of our accommodations, tours, etc...throughout our trip. We had the added challenge of a nine hour time difference but this was never an issue.

Maruska always answered any questions we had with a very detailed email response and promptly called whenever we'd set up a time/day to talk by phone. We appreciated the detailed information and the inclusion of the Bradt Namibia guide. The Bradt Namibia guide we found to be even more helpful once we were on our trip, reading it regularly as we made our way from place to place. The descriptions and information was very helpful, the "notes for travelers" were extremely helpful as well.

We felt so well prepared for this trip from all the information Expert Africa provided us, there were no surprises and things unfolded seamlessly.

The reviews on your web site were helpful to us as it provided us with information, insight in regards to what we could expect. We like that they are unfiltered and when Expert Africa would comment/respond to a review that was less than favorable. We really hope our reviews will be helpful to other travelers and are sorry it has taken us so long.

The recommended length of stay was helpful and we felt accurate based on our experiences. The length of stay for most of the places we stayed was 2 nights and we wondered if that would feel too quick, however, we felt very satisfied as we went from place to place. We felt like we'd experienced the activities and seen as much as we could within out stay. While we enjoyed all of our accommodations if we were to highlight some it would be Onguma Tented Camp, Etendka Camp, Khwai Tented Camp, and Mapula Lodge. Onguma and Mapula were definitely luxury experiences were are not necessarily accustomed to, however, we enjoyed them completely - we appreciated the simplicity of Etendka and Khwai.

We are already planning on another visit to Southern Africa and we would readily work with Maruska and Expert Africa again!

Suggestions to help improve trips and service:

The only thing we might do different was a 2WD car with more clearance. Many of the roads we traveled on weren't much different than roads we drive in Alaska, however, in Alaska we have a 4WD vehicle with more clearance than what we had. So, driving on some of the roads in a 2WD vehicle was different for us. We understand that because of our trip budget we pretty much had to go with the car we had and things really did work out well. However, if someone can afford it we believe a 2 wheel drive vehicle is sufficient for the self-drive we did in Namibia but having one with more clearance than an economy sedan would be better." Read full review: 20 nights in Africa; 13 on a Namibia trip

"We have had a wonderful holiday" Read full review: 11 nights in Africa; 9 on a Botswana safari

"We loved our trip! Although I had a pretty good idea of the camps I wanted to stay at, Susannah helped me to select Tau Pan for the desert camp, and I felt that she would have been willing to spend all the time required if I had needed more help with the rest of the trip. All transfers were seamless; we felt that all we had to do was sit back and enjoy, which we did! We can't wait to go back.

I have to put in a plug for the Kwando camps. We did not stay at any Wilderness camps, so we don't have a comparison, but at all three Kwando camps, the guides were enthusiastic, kind and so knowledgeable. They not only knew the mammals, they knew every bird and plant, and would spend as much time as we wanted looking at everything. We also loved having the trackers with us and felt they added a lot to the experience. The trackers and guides work incredibly hard and put in very long hours--they are amazing. We also loved the atmosphere at the Kwando camps--very relaxed, informal, and friendly." Read full review: 13 nights in Africa; 13 on a Botswana safari

"We have brought home wonderful memories and had an amazing trip from start to finish. The whole experience was everything we wanted it to be - and more! As we left the Uk , I was concerned that I had seen so many documentaries and David Attenboroughs that I might be disappointed. How wrong could I have been - it was was above my expectation, there was real wildlife as soon as you left camp and often in it.

The staff were overwhelmingly friendly, nothing was too much trouble and we met some interesting staff and visitors alike.

Suggestions for improvements:

Tipping - this was all a bit difficult. Chris Macintyres book mentioned and I'm glad it did. There were guidelines to suitable amounts in each camp , which were different from camp to camp, which seemed odd. Everything was set based on the average wealthy American family, who live with a culture of tipping. The British don't, the Americans we spoke to said if those were the suggested amounts they felt they should pay more and we just felt mean! I was very glad to have thought this through from home. Maybe its something you could emphasise more in your useful information.

I didn't engage enough with the Wilderness safari culture and ethical stance before I went, due to lack of realisation and time but I'm glad we chose the things we did, given the difference it makes to parts of the country and opportunities it presents. It could be somethign you make more reference to or raise the profile within Expert Africa" Read full review: 14 nights in Africa; 9 on a Botswana safari

"We enjoyed the whole trip, everything went well, food and accommodation were extremely good and everyone we met was very kind and helpful.

Maybe it would have been good to see a cheetah and a lion but you can't have everything!!!!

Suggestions for improvement:

This is our second trip with Expert Africa (we went to Namibia last year), we have been very impressed with your services, we particularly appreciated having someone who took us right the way through from first enquiry to the ticketing and that you have 'experts' on each country who know 'their' countries so well.

Susannah was so helpful and answered my e mails immediately. I am sure that when we return to Africa we will be using you again." Read full review: 11 nights in Africa; 9 on a Botswana safari