Reviews of safaris to Kalahari's Salt Pans

"Travelling in C-19 times and in the rainy season was always going to be at the risk of disruption but we are glad that we came, with camp staff so happy and grateful to see us in what is a lean time for them.

Our goals were not to seek the big five as we have experienced that many times before in other areas. New to Botswana, we were seeking the more unusual animals and also birds, which are often overlooked (if even available) in the rush to see predators. We got a good appreciation of what Botswana has to offer, and saw many smaller animals (steenbok, scrub hare, bat-eared fox, jackals, lion cubs and a hyena cub left alone) as well as about 130 bird species over the two locations.

The value of a travel agent shows its worth when things do not go as planned. Things certainly did no go as planned for us. The problems that we experienced were ALL outside the scope of Expert Africa and yet Tracy helped us all throughout. This was both in the planning stage when our outbound flight was cancelled some weeks before travel, and during the journey itself. Tracy joined ourselves, our VIP meet and greet helper, and the airline staff on WhatsApp when trying to put things back on track after the airline failed to make our connection. From what the airline originally offered, Tracy helped negotiate for us a loss of three days of safari down to just one." Read full review: 8 nights in Africa; 6 on a Botswana safari

"An impressive journey in a strange period of time. Lots of hurdles to take, endless paperwork and testing but very worth it in the end.

The Botswana people were very happy to welcome us and thanked us multiple times for taking the effort to come to their country in these complicated times.

Once there everything ran smoothly; a well organized trip and a great combination of camps giving a complete picture of Botswana." Read full review: 15 nights in Africa; 13 on a Botswana safari

"Although it took a lot of perseverence at home with all the paperwork, it was well worth the effort. I was impressed by the organisation and very impressed by the warm and friendly nature of the Botswana people. Everywhere they were so happy to see us and welcome-ing and hospitable. Nature is overwhelmingly beautiful and serene and quiet.
My only negative point is the new Jack's Camp. All the camps had the tapestry and furniture like a camp signature, but Jack"s Camp was too big, too overdone and above all too dark! I am sure that I would have preferred the old camp." Read full review: 15 nights in Africa; 13 on a Botswana safari

"In total, we spent a month in Africa birding in South Africa and Namibia before our last six nights in Botswana.

Our Botswana experience was a bit of a mixed bag. The two camps we visited - Nxai Pan and Tau Pan - are very nice camps with great staff but are a bit uncomfortable if crowded because of the communal approach to dining. (20 people at a large table shouting at each other.)

We missed one night in the middle of the trip altogether because weather prevented a landing at our second camp and forced us to spend the night at a hotel in Maun.

Overall, a nice but not great experience in Botswana compared to some of our many other African trips.

Overall, Expert Africa does seem to be an "expert" on Africa. This was the second trip that we taken with help from Maruska and we are very pleased with the advice as well as the actual organization of our trips.

Keep up the good work!" Read full review: 10 nights in Africa; 6 on a Botswana safari

"Spectacular! Feel hugely privileged to have seen and experienced all that we did during our time in these 2 countries.

Variety is the spice of life and every day on the trip brought some new highlight, be it a particular wildlife sighting or interaction, a scenic location or an activity. The trip has re-kindled our addiction for Africa and has only served to convince us to seek more! We would happily return to any of the locations we visited and on each occasion, when it was time to move on, we wished we could linger on at each place - a sure sign of our appreciation.

We are especially indebted to Tracy Lederer for her knowledgeable guidance and patience during the planning and booking process. We acknowledge that we were not the easiest clients to deal with but only because of the need to "get it right" for these once in a lifetime trips and Tracy was spot on with her recommendations and reassurances. It was obvious that her advice was informed by her personal experiences of the various locations.

Logistically, pretty much everything went without hitch. (Even a trekking pole which was left at Muchenje somehow found its way back to us at Maun airport on the way home - don't know how, but Tracy located it and engineered its reunion!!). Appreciating the remote locations reinforces our admiration for the efficiency of your operation, working with the local teams.

We would fully recommend your services and would have no hesitation in approaching you ourselves for future trips in Africa. Till next time..." Read full review: 28 nights in Africa; 16 on a Botswana safari

"A long awaited trip of a lifetime - and it was amazing. Botswana is not cheap to "do" properly - but it is amazing" Read full review: 11 nights in Africa; 9 on a Botswana safari

"A perfectly well organised trip.

Megan is a very pleasant and efficient person to organise a trip. She is very careful on details and she is really making an effort to understand her clients' preferences.

Suggestions to help us improve our trips or our service:

Keep up the good work." Read full review: 7 nights in Africa; 6 on a Botswana safari

"Our information and discourse was always with Maruska who was meticulous, knowledgeable and detailed in the planning with regard to our trip. We cannot thank her enough for the planning that was executed flawlessly, that reduced the anxiety of the multitude of transfer and connection flights that occurred within our itinerary.

The execution on the ground and air by the operators was flawless and any oddities that occurred were developments that could not be predicted by Expert Africa or their employees. Updates are required by direct observation and on site verification. We hope that we have provided them for you in this review in an objective manner that is factual without any bias or drama. Of course, there are always two sides to a story and after submission of our comments to any of the operators, if there is a discrepancy of the events that occurred, we are happy to respond or reply in kind. Our comments are also documented by photos of the elephants on the walkways and streets near the Vic Falls Hotel and in the case of the excessive call to prayer by the Imam near the Machweo hotel, we have a live, timed recording to document this annoyance.

Otherwise, it would be hard to improve upon the suggestion of camps recommended by Maruska in the Kalahari or Zambia for the quality of service and most importantly, for the wildlife that was observed.

We think we are seasoned travelers and it is not often that we would ever lavish such praise upon a an individual or company that helped us so much with the arrangements but Expert Africa and Maruska are to be commended. So please accept our sincerest thanks for an itinerary well planned and executed. If Maruska can put in the time and effort to plan this trip, we can certainly take the time and effort to evaluate in kind. Thank you.

Greg & Kathy

Suggestions to help us improve our trips or our service: We never looked at brochures, website or general literature etc. from Expert Africa. Perhaps we missed something. I think we have already given our suggestions in this extensive evaluation process on how to improve such trips. Fortunately, there was not much need for that." Read full review: 36 nights in Africa; 7 on a Tanzania safari

"We had a fabulous trip to Botswana. It mostly lived up to expectations, in that we felt that we got a "Real Africa" experience, while staying in some spectacular lodges. All our thanks to Maruska for the arrangements. There were absolutely no hick-ups, all travel arrangements fell into place like clockwork" Read full review: 12 nights in Africa; 7 on a Botswana safari

"Great holiday.

Enjoyed every minute of it." Read full review: 10 nights in Africa; 7 on a Botswana safari